Waited 15 min for the order to be brought out .2 drinks and tater tots ,tater tots were barely warm ,One car in drive thru ,Didn't understand why it took so long .one employee was leaning on drive thru counter .won't go there again ?
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Sonic Cheeseburger
Ann Sawyer
Drive thru for cheeseburgers: one was a garlic bacon.The Whataburger was packed, and we wanted to get our food quickly.These burgers tasted good!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sonic Cheeseburger
Kenzi Kay
Literally have been waiting for two sonic blasts for the last 30 minutes. Three other cars have left before I have. Completely unprofessional and unacceptable. This is ridiculous. Don’t come to this slow location!
Food: 1
Service: 1
Shuntle Keya
Casey is so disrespectful !!...
Food: 1
Jessica Lee
The management & customer service are amazing at this location ❤️? Our app wasn’t working so the manager came out and made sure all the pricing was correct.
Atmosphere: 5
Food: 5
Service: 5
Kara Patterson
Miss those Cherry Limes already!
Atmosphere: 5
Food: 5
Service: 5
Mustang 8878
One car ahead of me and drive-through takes almost 15 minutes to get my food. A hotdog. Absolutely ridiculous.
Atmosphere: 1
Food: 3
Service: 1
tazman72
The other evening, my wife submitted an order for a medium soft drink within the SONIC App (this was at 6:33pm). We pulled into the Sonic shortly after (about 6:34pm) and noticed only two cars at the Drive-Thru and three in stalls. Pulling into Stall #1, we checked in on the app. Although the stall screen said "In the Kitchen," when our drink had not arrived by 6:44pm, I pressed the RED BUTTON; it displayed "Red Button Activated." We waited for five minutes without ANY response from an employee; by this time, it was apparent that the Drive-Thru was full of people. At 6:49pm, I got out of my car and approached the front door of the SONIC building and stopped a carhop, indicating we had already waited almost twenty minutes for this drink and no one was answering the RED BUTTON push. The young man said, "We will have it right out to you sir." Shortly thereafter, the same young man arrived with my wife's drink...it took TWENTY MINUTES for the staff of this SONIC store to make a medium drink and get it out to our car. Who knows how much longer it would have taken had I not approached the young carhop.This is not the first issue I've experienced with this SONIC location, nor even the 10th issue. I have waited over thirty minutes on numerous occasions for a BAG OF ICE ordered through a stall; I've come to find that going through the Drive-Thru results in much faster service (although still lacking). They do not seem to have perfected the balance of Drive-Thru, Stalls, and Mobile Orders that most other restaurants seem to do well...and this has been happening for years. The only reason we stopped at this location on this day was because it was the closest location on the way to our home.What needs to happen to get management and their staff well-trained to handle, and not destroy relationships with loyal SONIC customers, all aspects of this business in a customer-friendly manner? The staff has always been friendly, but their sense of urgency and lack of effective "triage" for orders is ridiculous. If I can get 10 drink-only orders out in a matter of minutes, while food orders are being cooked, why wouldn't I want to do that?
Atmosphere: 2
Food: 3
Service: 1
Blue Angel mace
I have ordered here numerous times and every time they take forever. I use the app so I can’t get a refund but I usually order either 2 drinks or 2 shakes and recently I’ve been waiting over 20 minutes every time, and when I express any concern with the staff they are rude and don’t care. They are not even that busy usually only one or two cars including me. I would recommend any other sonic in the town, I will never be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Charlie Barney
Ordered a few signature drinks via the sonic app and arrived, checked in and boom, here the drinks are. We love getting the ocean water and cherry limeades.
They didn’t even let me finish ordering my food. I didn’t even say I was finished order before she gave me my total.
Atmosphere: 1
Service: 1
Erica hollabaugh
Absolutely worst sonic in town. Ordered food and when recieved order didn't get the right food and then took an additional 25 mins just to get a double meat burger. Absolutely ridiculous... store was not even that busy. Will not ever go back to this sonic.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Harper
Sadly, my chili dog was stone cold and the bun was stale. At least the tots were hot.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Tots
Angela Gray
I usually just order drinks. The service is usually great.
Atmosphere: 3
Food: 5
Service: 5
Ryan Justice
Every time I order drinks, or snacks online this particular location ALWAYS takes forever to bring my order. And about 80% of the time the drink orders are wrong.Please PLEASE re train this staff or hire more staff to help this location operate better
Waited 15 min for the order to be brought out .2 drinks and tater tots ,tater tots were barely warm ,One car in drive thru ,Didn't understand why it took so long .one employee was leaning on drive thru counter .won't go there again ?
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Sonic Cheeseburger
Drive thru for cheeseburgers: one was a garlic bacon.The Whataburger was packed, and we wanted to get our food quickly.These burgers tasted good!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sonic Cheeseburger
Literally have been waiting for two sonic blasts for the last 30 minutes. Three other cars have left before I have. Completely unprofessional and unacceptable. This is ridiculous. Don’t come to this slow location!
Food: 1
Service: 1
Casey is so disrespectful !!...
Food: 1
The management & customer service are amazing at this location ❤️? Our app wasn’t working so the manager came out and made sure all the pricing was correct.
Atmosphere: 5
Food: 5
Service: 5
Miss those Cherry Limes already!
Atmosphere: 5
Food: 5
Service: 5
One car ahead of me and drive-through takes almost 15 minutes to get my food. A hotdog. Absolutely ridiculous.
Atmosphere: 1
Food: 3
Service: 1
The other evening, my wife submitted an order for a medium soft drink within the SONIC App (this was at 6:33pm). We pulled into the Sonic shortly after (about 6:34pm) and noticed only two cars at the Drive-Thru and three in stalls. Pulling into Stall #1, we checked in on the app. Although the stall screen said "In the Kitchen," when our drink had not arrived by 6:44pm, I pressed the RED BUTTON; it displayed "Red Button Activated." We waited for five minutes without ANY response from an employee; by this time, it was apparent that the Drive-Thru was full of people. At 6:49pm, I got out of my car and approached the front door of the SONIC building and stopped a carhop, indicating we had already waited almost twenty minutes for this drink and no one was answering the RED BUTTON push. The young man said, "We will have it right out to you sir." Shortly thereafter, the same young man arrived with my wife's drink...it took TWENTY MINUTES for the staff of this SONIC store to make a medium drink and get it out to our car. Who knows how much longer it would have taken had I not approached the young carhop.This is not the first issue I've experienced with this SONIC location, nor even the 10th issue. I have waited over thirty minutes on numerous occasions for a BAG OF ICE ordered through a stall; I've come to find that going through the Drive-Thru results in much faster service (although still lacking). They do not seem to have perfected the balance of Drive-Thru, Stalls, and Mobile Orders that most other restaurants seem to do well...and this has been happening for years. The only reason we stopped at this location on this day was because it was the closest location on the way to our home.What needs to happen to get management and their staff well-trained to handle, and not destroy relationships with loyal SONIC customers, all aspects of this business in a customer-friendly manner? The staff has always been friendly, but their sense of urgency and lack of effective "triage" for orders is ridiculous. If I can get 10 drink-only orders out in a matter of minutes, while food orders are being cooked, why wouldn't I want to do that?
Atmosphere: 2
Food: 3
Service: 1
I have ordered here numerous times and every time they take forever. I use the app so I can’t get a refund but I usually order either 2 drinks or 2 shakes and recently I’ve been waiting over 20 minutes every time, and when I express any concern with the staff they are rude and don’t care. They are not even that busy usually only one or two cars including me. I would recommend any other sonic in the town, I will never be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Ordered a few signature drinks via the sonic app and arrived, checked in and boom, here the drinks are. We love getting the ocean water and cherry limeades.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Breakfast Burrito, Burger
Restaurantji Recommends
They didn’t even let me finish ordering my food. I didn’t even say I was finished order before she gave me my total.
Atmosphere: 1
Service: 1
Absolutely worst sonic in town. Ordered food and when recieved order didn't get the right food and then took an additional 25 mins just to get a double meat burger. Absolutely ridiculous... store was not even that busy. Will not ever go back to this sonic.
Atmosphere: 1
Food: 1
Service: 1
Sadly, my chili dog was stone cold and the bun was stale. At least the tots were hot.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Tots
I usually just order drinks. The service is usually great.
Atmosphere: 3
Food: 5
Service: 5
Every time I order drinks, or snacks online this particular location ALWAYS takes forever to bring my order. And about 80% of the time the drink orders are wrong.Please PLEASE re train this staff or hire more staff to help this location operate better
Atmosphere: 1
Food: 3
Service: 1