The new staff is amazing they did a clean sweep and hired all new employees they were fast and had everything in stock and the new manger greeted and cares about his customers definitely coming back
Bonnie Scott
I placed an online order for two footlong sandwiches and a footlong cookie for a 4:30 PM pickup on Saturday. When I arrived, I was informed that I was lucky cuz I got the last two loaves of bread in the store (at 4:30!), and they had no more to bake. Meanwhile, they still had tickets for three other orders but no bread to fulfill them. Instead of notifying customers, it seemed like they were just waiting for people to show up and leave empty-handed.
Our bread was stale, and we had to microwave the sandwiches just to make them edible. As for the footlong cookie I paid $5 for online, they don't have those and couldn’t issue a refund. In fact, they have never had any of the footlong items that Subway advertises. (What?!) Instead of a refund that they said they couldn't give, I was reluctantly given a couple of regular cookies (which the worker almost dropped on the floor) and two bags of chips.
On top of that, the main worker felt the need to share how he had fired and hired four people in one day last week, while four other employees stood around. As the main dude tried to shove the chip bags into a narrow sandwich bag that already held 2 sandwiches barely, crushing them in the process, I had to ask him to stop smashing the chips (Really?).
The whole experience was bizarre. There was only one other person in the store — a girl sitting at a table with a baby, who appeared to be the “baby mama” another reviewer mentioned.
This was hands down the worst Subway experience I’ve ever had. I will never go back — do yourself a favor and find another location!
Atmosphere: 1
Food: 1
Service: 1
Ryan McFarland
The employees seemed extremely confused and didn’t know how to make things and then both of the bathrooms were locked, which is weird for a place you need to wash hands and stuff before eating
Atmosphere: 1
Food: 3
Service: 1
wolf in wonderland
the dude behind the counter spent literally 15 minutes taking his time with some baby mama chick, told me he was playing catch up with orders but other than her the store was empty. had the music up soooo loud. also put the wrong stuff on my sandwich. i wish i just cancelled my order, but it was on the app and i couldnt figure out how to. total time in there was a little over 20 minutes.
Atmosphere: 1
Food: 3
Service: 1
Cynthia Garrison
Terrible we ordered a pick up didn't get our cookie, my wrape was wrong, the wait was ridiculous and they didn't say or smile or anything
Atmosphere: 1
Food: 1
Service: 1
Janeth Gamez
Worst subway I have been too. They always close early before the closing time. They are rude employees don’t care for the customer.
James Thompson
Very professional and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie, Cookies
Vikas Rao
Ridiculously terrible. They took 20 minutes to make two footlongs. The bread was stale. I got the chips with it and the freaking chips were stake too. How can everything in the store be bad?? I'd give it zero stars.
Atmosphere: 1
Food: 1
Service: 1
Aaron Lamar
I would highly suggest not eating it this subway when I went there The chicken was cold it didn't even seem like they warmed it up, the bacon was raw, the bread was old and soggy and stuck to the paper, and on top of all that there was hair in it needless to say I got sick and whenever I emailed the subway to at least try to get my money back or something the owner barely gave me an apology.
Atmosphere: 1
Food: 1
Service: 1
The Goat
Terrible location! Workers are clueless, the tascosa students are terrible too. Will never go to this one again. If your smart, you won’t either.
Went today the crazy colored hair girl working there this morning was very rude, she kept rushing me & was treating me as if I was someone she’s had beef with. I was just on the phone asking my boyfriend what he wanted & she huffed the bread was very hard & there was no one in there... Very rude & unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Matt Boyd
Sam greeted me as soon as I walked in the door, despite being busy with another customer, and was very friendly and energetic while serving me. I'll be going back again!
Atmosphere: 5
Food: 5
Service: 5
Abagal Davis
Ordered online and the restaurant was locked when we went to pick up. How do I go about a refund??
Wes Hawkins
Didn't participate in the national Veteran's Day sub. Employees were goofing around in the back and had to be hollered at by the few of us in line before they finally came out to greet us.
Justin Colon
Manager sitting in his car building locked at 5 25 pm . Horrible customer service
The new staff is amazing they did a clean sweep and hired all new employees they were fast and had everything in stock and the new manger greeted and cares about his customers definitely coming back
I placed an online order for two footlong sandwiches and a footlong cookie for a 4:30 PM pickup on Saturday. When I arrived, I was informed that I was lucky cuz I got the last two loaves of bread in the store (at 4:30!), and they had no more to bake. Meanwhile, they still had tickets for three other orders but no bread to fulfill them. Instead of notifying customers, it seemed like they were just waiting for people to show up and leave empty-handed.
Our bread was stale, and we had to microwave the sandwiches just to make them edible. As for the footlong cookie I paid $5 for online, they don't have those and couldn’t issue a refund. In fact, they have never had any of the footlong items that Subway advertises. (What?!) Instead of a refund that they said they couldn't give, I was reluctantly given a couple of regular cookies (which the worker almost dropped on the floor) and two bags of chips.
On top of that, the main worker felt the need to share how he had fired and hired four people in one day last week, while four other employees stood around. As the main dude tried to shove the chip bags into a narrow sandwich bag that already held 2 sandwiches barely, crushing them in the process, I had to ask him to stop smashing the chips (Really?).
The whole experience was bizarre. There was only one other person in the store — a girl sitting at a table with a baby, who appeared to be the “baby mama” another reviewer mentioned.
This was hands down the worst Subway experience I’ve ever had. I will never go back — do yourself a favor and find another location!
Atmosphere: 1
Food: 1
Service: 1
The employees seemed extremely confused and didn’t know how to make things and then both of the bathrooms were locked, which is weird for a place you need to wash hands and stuff before eating
Atmosphere: 1
Food: 3
Service: 1
the dude behind the counter spent literally 15 minutes taking his time with some baby mama chick, told me he was playing catch up with orders but other than her the store was empty. had the music up soooo loud. also put the wrong stuff on my sandwich. i wish i just cancelled my order, but it was on the app and i couldnt figure out how to. total time in there was a little over 20 minutes.
Atmosphere: 1
Food: 3
Service: 1
Terrible we ordered a pick up didn't get our cookie, my wrape was wrong, the wait was ridiculous and they didn't say or smile or anything
Atmosphere: 1
Food: 1
Service: 1
Worst subway I have been too. They always close early before the closing time. They are rude employees don’t care for the customer.
Very professional and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie, Cookies
Ridiculously terrible. They took 20 minutes to make two footlongs. The bread was stale. I got the chips with it and the freaking chips were stake too. How can everything in the store be bad?? I'd give it zero stars.
Atmosphere: 1
Food: 1
Service: 1
I would highly suggest not eating it this subway when I went there The chicken was cold it didn't even seem like they warmed it up, the bacon was raw, the bread was old and soggy and stuck to the paper, and on top of all that there was hair in it needless to say I got sick and whenever I emailed the subway to at least try to get my money back or something the owner barely gave me an apology.
Atmosphere: 1
Food: 1
Service: 1
Terrible location! Workers are clueless, the tascosa students are terrible too. Will never go to this one again. If your smart, you won’t either.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went today the crazy colored hair girl working there this morning was very rude, she kept rushing me & was treating me as if I was someone she’s had beef with.
I was just on the phone asking my boyfriend what he wanted & she huffed the bread was very hard & there was no one in there... Very rude & unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Sam greeted me as soon as I walked in the door, despite being busy with another customer, and was very friendly and energetic while serving me. I'll be going back again!
Atmosphere: 5
Food: 5
Service: 5
Ordered online and the restaurant was locked when we went to pick up. How do I go about a refund??
Didn't participate in the national Veteran's Day sub. Employees were goofing around in the back and had to be hollered at by the few of us in line before they finally came out to greet us.
Manager sitting in his car building locked at 5 25 pm . Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
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