Kind of disappointed… my husband and I were passing through and wanted a sweet treat. We arrived at 5:30 pm on a Sunday and the hours was until 8:00 pm. However, the shop was closed up and dark.
Yaya G.
Okay, I don't understand why they can't change the hours? they say their open 1:00-11:00 on the weekends but rlly they close earlier than that. A few days ago me and my brother went in to get some ice cream at 10:12, when we got in, there were people in there but when we walked in a worker said "were not taking any orders so please leave." the attitude this worker gave me was unacceptable.
Jonathan Standish
Showed up with my friends two hours before their closing time only to be met with locked doors, lights off, and someone behind the counter refusing to make eye contact with anyone outside! Closed with no explanation or warning same hours listed on the door as in Google if the owners have different "winter hours" they need to update them on Google as it is a bit out of the way, and I would have proffered to not waste the gas just to go home empty handed.
H M.
Staff had an attitude as though they didn't want to be working here. Gave me and my friends dirty looks as we waited to be help. Had zero motivation to be working here.
Erik Evans
The lady at the register was very rude and unhelpful, she couldn't explain the menu to us first timers. The service was slow and ice cream itself was decent but definitely not worth the expense.
Andres Salas
First time at this place, Aspen the employee very disrespectful after an hour wait for a small cup of ice cream. The employees don’t get in a rush about anything here. Ice cream didn’t get rolled up, just thrown in the cup. Awful service, don’t even bother.
John S.
Great ice cream and uniquely done right in front of you. They mix the milk and flavors so the taste is really fresh.
Jeff Ludy
It may be good stuff but the staff must be frozen in place as much as their ice cream is. Hardly what you'd call a busy night. It takes about 90+ minutes to get ice cream?We finally got a refund and went to Braum's next door after waiting over an hour.Something needs to be done to become more efficient. If they could up their production game they'd triple their sales.Production is definitely a choke point.Ice cream is supposed to be a treat, this was torture.
Chanel Naude
On 24 June 2022 at about 9pm we ordered as usual and said my husband is allergic to caffeine. The staff is usually so helpful but tonight the staff was so rude when we asked them to clean everything before they make his ice cream. I am really disappointed we usually get treated with so much understanding. ?
Rochelle Williams
SoCal is delicious.Interesting little ice cream shop. They serve ice cream rolls - fun to watch. The wait was pretty long, but overall good experience.
The floors were disgusting and the service was horrible and rude. I didn’t get part of my order and the employee stated I couldn’t prove it because she didn’t give me a receipt. When I asked for a manager she rolled her eyes walked off and said there wasn’t one.
Sandra L.
Gosh, just wanted an ice cream. 45 minutes later, I'm still waiting. It's really ridiculous. Only one of the three girls working is doing so with any urgency at all. One customer waiting finally laid her head down on the table. After I wait like this I can be sure the ice cream itself will be underwhelming at best. Ok, I'm adding to my review. It's been an hour and we asked for our money back....now we're standing here waiting while ALL THREE employees are in the back!!!! Unbelievable!!!
Karla Dyane Ables
My family came to visit my sister in law and nephew here in Amarillo. This place was fantastic! It was a busy night but all the ladies welcomed every customer with a smile and worked so diligently! They even had like 3-4 door dash orders come up with a full house of people waiting to order. So if you worked 6/24/22 7-8pm great job! Y’all deserve praise! ??
Joey Wright
My fiancé and I ate here for a late night sweet craving. I had a premium ice cream that was cheese cake flavor with sprinkles and a roasted marshmallow. My fiancé had the vegan ice cream with the monkey see monkey do mix-in. Both ice creams tasted pretty good. The concept of how the ice cream was made was quite interesting. Very different than most places that give scoops of ice cream, this place rolled the ice cream. The staff was very quick with making the ice cream and friendly. I would definitely recommend for anyone to come here I’d they’re in the mood for some ice cream that is differed than the traditional sonic or Dairy Queen.
Sara Waeltz
Loved this place! And love the idea of adding alcohol to rolled ice cream.
Kind of disappointed… my husband and I were passing through and wanted a sweet treat. We arrived at 5:30 pm on a Sunday and the hours was until 8:00 pm. However, the shop was closed up and dark.
Okay, I don't understand why they can't change the hours? they say their open 1:00-11:00 on the weekends but rlly they close earlier than that. A few days ago me and my brother went in to get some ice cream at 10:12, when we got in, there were people in there but when we walked in a worker said "were not taking any orders so please leave." the attitude this worker gave me was unacceptable.
Showed up with my friends two hours before their closing time only to be met with locked doors, lights off, and someone behind the counter refusing to make eye contact with anyone outside! Closed with no explanation or warning same hours listed on the door as in Google if the owners have different "winter hours" they need to update them on Google as it is a bit out of the way, and I would have proffered to not waste the gas just to go home empty handed.
Staff had an attitude as though they didn't want to be working here. Gave me and my friends dirty looks as we waited to be help. Had zero motivation to be working here.
The lady at the register was very rude and unhelpful, she couldn't explain the menu to us first timers. The service was slow and ice cream itself was decent but definitely not worth the expense.
First time at this place, Aspen the employee very disrespectful after an hour wait for a small cup of ice cream. The employees don’t get in a rush about anything here. Ice cream didn’t get rolled up, just thrown in the cup. Awful service, don’t even bother.
Great ice cream and uniquely done right in front of you. They mix the milk and flavors so the taste is really fresh.
It may be good stuff but the staff must be frozen in place as much as their ice cream is. Hardly what you'd call a busy night. It takes about 90+ minutes to get ice cream?We finally got a refund and went to Braum's next door after waiting over an hour.Something needs to be done to become more efficient. If they could up their production game they'd triple their sales.Production is definitely a choke point.Ice cream is supposed to be a treat, this was torture.
On 24 June 2022 at about 9pm we ordered as usual and said my husband is allergic to caffeine. The staff is usually so helpful but tonight the staff was so rude when we asked them to clean everything before they make his ice cream. I am really disappointed we usually get treated with so much understanding. ?
SoCal is delicious.Interesting little ice cream shop. They serve ice cream rolls - fun to watch. The wait was pretty long, but overall good experience.
Restaurantji Recommends
The floors were disgusting and the service was horrible and rude. I didn’t get part of my order and the employee stated I couldn’t prove it because she didn’t give me a receipt. When I asked for a manager she rolled her eyes walked off and said there wasn’t one.
Gosh, just wanted an ice cream. 45 minutes later, I'm still waiting. It's really ridiculous. Only one of the three girls working is doing so with any urgency at all. One customer waiting finally laid her head down on the table. After I wait like this I can be sure the ice cream itself will be underwhelming at best. Ok, I'm adding to my review. It's been an hour and we asked for our money back....now we're standing here waiting while ALL THREE employees are in the back!!!! Unbelievable!!!
My family came to visit my sister in law and nephew here in Amarillo. This place was fantastic! It was a busy night but all the ladies welcomed every customer with a smile and worked so diligently! They even had like 3-4 door dash orders come up with a full house of people waiting to order. So if you worked 6/24/22 7-8pm great job! Y’all deserve praise! ??
My fiancé and I ate here for a late night sweet craving. I had a premium ice cream that was cheese cake flavor with sprinkles and a roasted marshmallow. My fiancé had the vegan ice cream with the monkey see monkey do mix-in. Both ice creams tasted pretty good. The concept of how the ice cream was made was quite interesting. Very different than most places that give scoops of ice cream, this place rolled the ice cream. The staff was very quick with making the ice cream and friendly. I would definitely recommend for anyone to come here I’d they’re in the mood for some ice cream that is differed than the traditional sonic or Dairy Queen.
Loved this place! And love the idea of adding alcohol to rolled ice cream.