Taco Bell

2010 Ross Osage Dr, Amarillo
(806) 331-3977

Recent Reviews

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Farmen Tial

Don’t ever go there or order it online they will make you wait for an hour

Priscella soto

They service sucks the manger is just standing there not doing anything? Have a lobby full of people don't recommend

Atmosphere: 1

Food: 1

Service: 1

Kyle Watson

Sat in the drive thru line for an hour, many people came and left behind me.. just for them to forget my 5 layer beefy burrito. And...all my tacos were broken :(

Atmosphere: 1

Food: 3

Service: 1

Heather O'Neal

Around 10pm on 11/21/2025 I ordered 2 of the boxes that contained the Steak and Pablano rolled quesadilla which was COLD AND HAD NO STEAK inside, the nacho cheese Doritos tacos were STALE along with the regular taco. Took both boxes back to have a rude drive thru worker along with a rude manager. Manager made it very clear he WASN'T HEARING MY COMPLAINT AND SOLUTION WAS REFUND.... Which can take up to 5 days so I'm very disappointed in this place cuz I was left with no food and no money to go else where. Great job TACO BELL!!!!!

Atmosphere: 1

Food: 1

Service: 1

Jennifer Cale

It took over a hour in drive thru. To get to the speaker and to the pick up window. Food was ordered before I arrived.

Service: 1

James Wallner

Drive thru is not as fast

Atmosphere: 5

Food: 5

Service: 1

J Bourgeois

It’s 3:55am, they are supposed to be open. Staff is claiming that they are not open despite me picking up another order 20 minutes ago. Guy says it’s the time change, but he apparently doesn’t know that it means they should be open for an additional hour being fall. So, I am here during there ordinary business hours. Attached photo taken at 3:55am.

Service: 1

anon

Don’t waste your time. Horrible service, horrible food. Barely functioning. Just go to Arby’s, Wendy’s or Dennys next door. 😂

Cole Meier

They rob customers.

Door was open, walked in, visibly made purchase on kiosk. Employees saw us and didn’t say anything. Waiting about 10 minutes until who I assume would be the manager rudely asked us and another party to leave. Went through the drive through to receive what I had ordered, and they said they didn’t have anything. I showed them the purchase statement on my phone validating the amount and time of purchase. They did not care. Robbed by incompetent, unmotivated employees of this fast food corporation.

Atmosphere: 1

Food: 1

Service: 1

Josie Otte

can i give 0 stars? absolute worst service ive ever had just trying to get 2 waters and 2 cinnabons. 1) we entered the lobby, made our purchase and sat for 10 minutes with workers looking at us and others in the lobby. then someone comes up and tells us the lobby is closed saying “i don’t know how yall got in” um your door was unlocked? so we told him we were waiting on our food and he said he’d give it to us in the drive thru. so we walked through the drive thru and sat at the window for 5 minutes before the girl told us she couldn’t find our order. she had to ask us 2 different times what we ordered because she shut the window on us in the middle of answering the first time?? then tells us she can’t find our order. we show her our paid receipt on our phone and gives us the same answer with no food and no refund. i will be calling and talking to a higher up tomorrow. as someone who works in management in fast food service, that whole waste of time experience was infuriating.

Atmosphere: 1

Food: 1

Service: 1

Jared Martin

I waited almost an hour for a single order of cinnabon delights, they ignored everyone in the lobby and only focused on the drive through. Staff was rude and bitchy and when I asked when the manager would be in they ignored me

Atmosphere: 2

Food: 2

Service: 1

Donald Ast

The food is always good but at times i dont get the sauces i want ornthe dont listen when i say i have a coupon for an item. This one and the one on ross are what i go to most.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Taco, Crunch Wrap, Cantina Chicken Bowl

Licia Simonis

Terrible service nobody to take your order so you have to use the kiosk and wait over 30 minutes for your order. Gave me wrong size cups forgot things in my order and to top it off there was a hair in my cheese cup. 00/10 would never recommend.

Atmosphere: 1

Food: 1

Service: 1

Averyana Fuentes

Because I called them for 4 tacos and they js hanged up

Alejandro Ledesma

Would give 0 stars if it would let me leave a review. Used to be the best taco bell in town but went downhill fast. Been waiting over an hour for my order that I placed on the app!

Atmosphere: 1

Food: 1

Service: 1

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