Tropical Smoothie Cafe

Very clean place and nice environment. The lady that attended me, Melina, excellent person treated us very kindly with a great smile and amazing attitude and service.

Atmosphere: 5

Food: 5

Service: 5

I wish I could give zero stars or even a negative rating for their service. I don’t care how good your smoothies are if it takes 30 minutes for ONE smoothie, that’s extremely unacceptable. I already knew this place had long wait times, so I ordered online before I even left my house. It took me 10 minutes to get there, and I still had to wait another 20 minutes on top of that.

I even flagged down the girl at the window. She looked directly at me, she saw me, and I flagged her down because my “ready by” time had already passed by 15 minutes. That’s why I wanted to ask how much longer it would be, especially since I had to drop the smoothie off to my daughter at school before the lunch cut-off time. She completely disregarded me and didn’t bother coming to the window. Then another worker finally went up to the window and asked, “What did you order?” So clearly they can’t even keep track of their own system.

And they weren’t busy. I could see the screen with the orders. When I pulled up, there was only one car ahead of me and no one inside.

I was prepared, which is why I ordered online. This was NOT my fault. If they had honored the “ready by” time, I would’ve made it to my destination with 20 minutes to spare.

Long story short: don’t come here unless you want shitty service and a 30-minute wait for a smoothie.

Service: 1

The smoothies were really good but kind of pricey. They have a great variety of food also. We will be back and try some other options. The person running the drive up windows was very helpful im helping us pick what we wanted since it was our first time and a lot of variety on the menu.

Atmosphere: 3

Food: 4

Service: 4

I love Tropical smoothie but I always hate going to the one on Soncey customer service not good.. But KAYLIN has won me over with her great customer service skills... 10/10 just for her !

Atmosphere: 2

Food: 5

Service: 5

Staff was not welcoming. Stood in line waiting to have my order taken and not one person greeted me or even told me they would be with me shortly. Waited for over 5 minutes like that. Gentleman that took my order rung up the incorrect smoothie intentionally I’m thinking, (Ohana instead of watermelon smoothie), and instead of asking me what side I wanted with my combo he put no side. When the food was dropped off we asked about the chips and were told the guy who rung us up put no side.

It's pretty expensive

Love this place 👍❤️

The visit took 30 min to get a simple Baja Chicken Wrap.

Sunday. They close at 9pm. It’s 7:43pm. We walk in to all of the chairs stacked and out of the way. No one greets us much less looks at us, we are not acknowledged (by ‘us’ I mean myself and one other person). We stand there at the register for some time, nothing, no eye contact, no greeting. So we left because we didn’t like the vibes.

The best smoothies/drinks in town! I get the detox so so good

Great food and great service.
Going here was a treat for myself after a long day but good news after a doctor's appointment. As always, the place was well kept, the servers were attentive and friendly, and my smoothie and wrap were delicious. Will definitely go here again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

They are charging $5 for a small taquitio that's suppose to be a breakfast burrito

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Smoothie and a Wrap

Staff is direct, not really friendly. Food and smoothies are worth going.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Quesadilla, Santa Fe Chicken Quesadilla

Always good smoothies.

Food: 5

Service: 5

I came by 8:45pm on a Monday to this place and one of the workers rushed to the door and immediately locked it as soon as we got to the door. I thought closing was at 9pm.??‍♂️??

Service: 1