The drive-thru worker didn’t greet me and didn’t even ask whether I wanted a combo. When I requested one, she responded with attitude and came across as rude. After this experience, I won’t be returning to this location or paying for service like that again.
Atmosphere: 1
Food: 1
Service: 1
Angela Villamil
The worst food I think I’ve ever had at a Wendy’s :(
Food: 1
Sam Mathis
Rude employees, gave the wrong items, impatient while taking order, took over a minute to add a drink to order
Kylie Gunn
Always a bad experience, went with my daughter a few weeks ago and they acted very rude and impatient when she tried to order by herself. The place was empty and we were the only people in line, so there’s no reason to be rude to a 5 year old.
Ordered pick up order, husband went to pick it up and sat there waiting on it, while he watched the staff stand around and talk. My husband waited so long that he had to go back to work, so we asked to cancel the order, but have not received any kind of cancellation or refund. Store will also not answer phone. Save your money and get mediocre food somewhere else.
Atmosphere: 1
Food: 3
Service: 1
Yvonne Vincens
The opening store manager is very disrespectful to employees and customers, corporate needs to wake up
Atmosphere: 1
Food: 1
Service: 1
Carrie Glover
This place is usually been pretty good. Yesterday I went and got me the baconator combo but instead they gave a Spicy Chicken Sandwich. I called and told them, and they told me I could come back today and they would get me the baconator well, I did not get the baconator again they gave me a different burger again very disappointed.
Landon G
Why does this Wendy's need to use so much water on such a small amount of grass to the point where it's flooding the road
Evie Beames
My family and I went here and the lady who we believe was the manager was so disrespectful. Not even just to customers, she was rude to a employee of hers who was trying to figure out how much change we needed back, and she said it's pennies whatever. My mom said to the young man who was still trying to find the money that it didn't matter at this point. We also watched the lady glare at a older man who came in asking for coffee and she told him they had no coffee. Which was a lie. She literally watched us eat glaring like we attacked her or something. People need to be more respectful. The lady in the picture walking is the lady.
Atmosphere: 1
Food: 4
Service: 1
Sandra Jefferson
Good clean, quiet restaurant. The service is still a little new, they make mistakes a lot. Service workers are kind and friendly, just not as accurate as they could be.
I wanted to take the time to recognize the Wendy's on Ross and Osage and the outstanding manager JB that made sure our order was fixed to the best of his ability! He was very accommodating and respectful manager we've ever had to deal with!
Atmosphere: 5
Food: 5
Service: 5
Victor Delarosa
I love the chicken sandwich i really recommend it.
Atmosphere: 5
Food: 5
Service: 5
Linda Eva Rios
Total fail! Melted ice cream and watered down
Food: 1
Andrew Eff
Quick cheerful service for a to-go order.
Atmosphere: 4
Food: 4
Service: 4
Sir “DonQuix”
Food was good, but a few mistakes led to my order being forgotten and a large delay. At the end, my side order of fried was still forgotten. Consider waiting until staffing and training issues are resolved.
The drive-thru worker didn’t greet me and didn’t even ask whether I wanted a combo. When I requested one, she responded with attitude and came across as rude. After this experience, I won’t be returning to this location or paying for service like that again.
Atmosphere: 1
Food: 1
Service: 1
The worst food I think I’ve ever had at a Wendy’s :(
Food: 1
Rude employees, gave the wrong items, impatient while taking order, took over a minute to add a drink to order
Always a bad experience, went with my daughter a few weeks ago and they acted very rude and impatient when she tried to order by herself. The place was empty and we were the only people in line, so there’s no reason to be rude to a 5 year old.
Ordered pick up order, husband went to pick it up and sat there waiting on it, while he watched the staff stand around and talk. My husband waited so long that he had to go back to work, so we asked to cancel the order, but have not received any kind of cancellation or refund. Store will also not answer phone. Save your money and get mediocre food somewhere else.
Atmosphere: 1
Food: 3
Service: 1
The opening store manager is very disrespectful to employees and customers, corporate needs to wake up
Atmosphere: 1
Food: 1
Service: 1
This place is usually been pretty good. Yesterday I went and got me the baconator combo but instead they gave a Spicy Chicken Sandwich. I called and told them, and they told me I could come back today and they would get me the baconator well, I did not get the baconator again they gave me a different burger again very disappointed.
Why does this Wendy's need to use so much water on such a small amount of grass to the point where it's flooding the road
My family and I went here and the lady who we believe was the manager was so disrespectful. Not even just to customers, she was rude to a employee of hers who was trying to figure out how much change we needed back, and she said it's pennies whatever. My mom said to the young man who was still trying to find the money that it didn't matter at this point. We also watched the lady glare at a older man who came in asking for coffee and she told him they had no coffee. Which was a lie. She literally watched us eat glaring like we attacked her or something. People need to be more respectful. The lady in the picture walking is the lady.
Atmosphere: 1
Food: 4
Service: 1
Good clean, quiet restaurant. The service is still a little new, they make mistakes a lot. Service workers are kind and friendly, just not as accurate as they could be.
Atmosphere: 5
Food: 4
Service: 4
Tea was really nasty, Food was mediocre.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I wanted to take the time to recognize the Wendy's on Ross and Osage and the outstanding manager JB that made sure our order was fixed to the best of his ability! He was very accommodating and respectful manager we've ever had to deal with!
Atmosphere: 5
Food: 5
Service: 5
I love the chicken sandwich i really recommend it.
Atmosphere: 5
Food: 5
Service: 5
Total fail! Melted ice cream and watered down
Food: 1
Quick cheerful service for a to-go order.
Atmosphere: 4
Food: 4
Service: 4
Food was good, but a few mistakes led to my order being forgotten and a large delay. At the end, my side order of fried was still forgotten. Consider waiting until staffing and training issues are resolved.
Food: 3
Service: 2
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