We ordered through the app, it was missing three of our hash browns and they put bread on an item that we asked for no bread on. Tried to call for half an hour to resolve and the phone line was constantly busy. Typically they're really good when we order because we have Celiacs....but the last two times they messed up the orders.
Always triple check your food before leaving.
Food: 4
Service: 2
Deb Armentor
Why are they so slow. I've been sitting at the drive through for 15 minutes. One car in front of me and lobby has a few people. This is ridiculous.
Atmosphere: 1
Food: 2
nasser ismail
Very unprofessional staff when taking your order they shut you up while you trying to order .... And it took them 15 minutes to make to three orders of monster tacos
Service: 1
ROBERTA O'NEILL
This is my neighborhood JNB keep up the good work thank you for your service to all the team that give us good service thank you
Atmosphere: 4
Food: 4
Service: 4
Marvin M
Although sober, the two tacos were as good as I remembered.
Atmosphere: 5
Food: 5
Service: 5
Brax97
Mexican lady with bun, tattoos on face with the worst attitude for absolutely no reason, If you can't work at jack in the box you need to find a better job seriously!
Atmosphere: 1
Food: 1
Service: 1
Cj Genoway
I really like my local Jack in the Box. But, you can't even eat there. The AC is always broken. I really feel sorry for the employees that show up to work in that heat. It's a horrible work environment for them!
Atmosphere: 1
Food: 5
Service: 5
Sheila Rieck
We went through the drive throught and it didn't take long but when we got our food we were already gone and they had got the order right but the problem was the fries were RE-WARMED and they didn't have any salt and the drink were absolutely horrible! The coke tasted like it had been just sitting there for hours upon hours and we got another one and it tasted like it was expired we also got two root beers for the kids and they both tasted like they were flat they also tasted like water the burger buns were sauced too much and to go along with the fries they tasted like they were dipped in water then warmed up again and the grilled cheese is over cooked and un-edible and a tip future reference ADD KID STRAWS FOR GOODNESS SAKE!!
Food: 1
Ellen Money
Been there all hours, day and night. Food is always prepared when ordered - no soggy fries, and the staff is always friendly and welcoming. Delicious food and great hours!
FIX THE AIR CONDITIONER!!! June 30 2025 It’s hot inside!!! For the workers and customers!!
Atmosphere: 5
Food: 5
Service: 5
Eric Lopez
It really took 45 minutes in the drive through with 4 cars
H. Soto
Definitely glad we found this place. The vibes are cool, the weekly events seem cool. We came an evening with a live community band and that was really pleasant.
Atmosphere: 4
Food: 4
Service: 4
Pamela F
Sat at drive thru ordering station for a good 15 minutes and no one came on the speaker. I drove up to the window and not a soul in sight. Waited for a few minutes before parking and going in. Mind you, NO ONE else is in the restaurant but us and the workers. Order took 25 minutes receive. First and last time here!
Atmosphere: 1
Food: 3
Service: 1
Alvin Nora
Worse jack n the box ever, if they weren’t so busy playing and cussing at each other maybe you guys could get hot food out amd cut down the long wait times. Attitudes are horrible and the food is either burnt or over cooked
Waiting time way to long
Atmosphere: 2
Food: 4
Service: 1
We ordered through the app, it was missing three of our hash browns and they put bread on an item that we asked for no bread on. Tried to call for half an hour to resolve and the phone line was constantly busy. Typically they're really good when we order because we have Celiacs....but the last two times they messed up the orders.
Always triple check your food before leaving.
Food: 4
Service: 2
Why are they so slow. I've been sitting at the drive through for 15 minutes. One car in front of me and lobby has a few people. This is ridiculous.
Atmosphere: 1
Food: 2
Very unprofessional staff when taking your order they shut you up while you trying to order .... And it took them 15 minutes to make to three orders of monster tacos
Service: 1
This is my neighborhood JNB keep up the good work thank you for your service to all the team that give us good service thank you
Atmosphere: 4
Food: 4
Service: 4
Although sober, the two tacos were as good as I remembered.
Atmosphere: 5
Food: 5
Service: 5
Mexican lady with bun, tattoos on face with the worst attitude for absolutely no reason, If you can't work at jack in the box you need to find a better job seriously!
Atmosphere: 1
Food: 1
Service: 1
I really like my local Jack in the Box.
But, you can't even eat there. The AC is always broken. I really feel sorry for the employees that show up to work in that heat. It's a horrible work environment for them!
Atmosphere: 1
Food: 5
Service: 5
We went through the drive throught and it didn't take long but when we got our food we were already gone and they had got the order right but the problem was the fries were RE-WARMED and they didn't have any salt and the drink were absolutely horrible! The coke tasted like it had been just sitting there for hours upon hours and we got another one and it tasted like it was expired we also got two root beers for the kids and they both tasted like they were flat they also tasted like water the burger buns were sauced too much and to go along with the fries they tasted like they were dipped in water then warmed up again and the grilled cheese is over cooked and un-edible and a tip future reference ADD KID STRAWS FOR GOODNESS SAKE!!
Food: 1
Been there all hours, day and night. Food is always prepared when ordered - no soggy fries, and the staff is always friendly and welcoming. Delicious food and great hours!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
FIX THE AIR CONDITIONER!!! June 30 2025
It’s hot inside!!! For the workers and customers!!
Atmosphere: 5
Food: 5
Service: 5
It really took 45 minutes in the drive through with 4 cars
Definitely glad we found this place. The vibes are cool, the weekly events seem cool. We came an evening with a live community band and that was really pleasant.
Atmosphere: 4
Food: 4
Service: 4
Sat at drive thru ordering station for a good 15 minutes and no one came on the speaker. I drove up to the window and not a soul in sight. Waited for a few minutes before parking and going in. Mind you, NO ONE else is in the restaurant but us and the workers. Order took 25 minutes receive. First and last time here!
Atmosphere: 1
Food: 3
Service: 1
Worse jack n the box ever, if they weren’t so busy playing and cussing at each other maybe you guys could get hot food out amd cut down the long wait times. Attitudes are horrible and the food is either burnt or over cooked
Atmosphere: 1
Food: 1
Service: 1
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