I went through the drive through and sat there for five minutes so I thought the drive through wasn’t working so I walked in and the lady was leaned up against the counter in front of the screen on her cell phone! I told her I thought the drive through was messed up and that since she was on her cell phone that’s why she didn’t hear the beep and then she proceeded to tell me I was rude for pointing out what she was doing wrong instead of apologizing for her wrong doing and then she told me to order on the kiosk that she wasn’t taking my order and so then I asked her name she said don’t worry about it so I left and went back through the drive through and she had the voice automated take my order so she could go get back on her cell phone and rudely and forcefully handed me my drink and food so I called the manager guy that was working and told him about it and then tried to tell me it was the drive throughs fault and did not apologize and would not give me the store number or give me his name he said he was a new manager and wouldn’t give out his name but I do know the lady name in the drive through was crystal s because it says it on the receipt but for her and the manager to treat customers like that is uncalled for and not professional at all I mean if your going to work as a manager you need to have professional customer service skills and if your working the drive through you shouldn’t be on your phone you should be doing your job I really hope the next time I come eat here that they no longer work there because I’d fear they would do something to peoples food and possibly hurt some one with the aggression that I experienced in the store today by both the manager and crystal s I would love for a real adult manager contact me and get this resolved asap because Monday I will be calling corporate
Brian Heironimus
it's exactly what you expect from Taco Bell. they are cheap and fast. they always get my order right. we actually went in to eat as a group last time the bathrooms were very clean.
Atmosphere: 5
Food: 5
Service: 5
Jesse
This place is consistently staffed by worthless employees who don't know how to fill an order to save their lives. They also don't give refunds when they screw up your order, they think people want to return to this heep of garbage to get their missing items.
Atmosphere: 1
Food: 1
Service: 1
Corey Davison
Funny lady at the window. She was nice. Food was good as usual
I had three bad experiences in a row, so now I’m comfortable sharing a negative review because I know they weren’t isolated incidents. This is an obvious pattern of mismanagement.
I used to come here several times a month as it is one of the nearest restaurants to my house. Service was usually reasonably good and I’d never had issues with the food. I usually use the app to order.
My first issue a couple of months ago was with an item that I’d ordered in the app but when I got to the store they were out of it. I didn’t really want anything else so I asked for a refund on the item. They really tried to pester me into getting something else. After a few minutes of persistence eventually a manager came to the window and refunded the item and gave me a coupon for a free taco.
I had a similar issue several weeks later: I ordered something in the app but they were out of it when I got to the store. They offered me an item of lesser value as a substitution. I told them I’d be willing to accept an item of greater value, but I wouldn’t take the item of lesser value without a partial refund. They brought me the item of lesser value anyways. I asked for a refund and argued with them until they eventually they brought out the greater value item we’d agreed on and the manager gave me another coupon for a free taco.
Today I wanted to try the new chicken nuggets. I didn’t order in the app. They didn’t have the chicken nuggets. I ordered two tacos. I tried to pay with the two coupons they’d given me from their prior mishaps. I was told they couldn’t accept the coupons. So I drove off and don’t think I’ll be returning.
Atmosphere: 1
Food: 1
Service: 1
Justin W
If you order cheesy potatoes you should expect there to be cheese on them. They also are out of things all the time and if you order on the app they don’t sub for something the same price.
Ethan Haberle
Rude greasy and smelled like sewer leaked in store idk iv had Toca bell before but never likr this. For once I didn't have to run to bathroom couse couldn't eat from the smell
Food was wrong. Service sucked!! Not going back!!!
Food: 1
Service: 1
No
Still irks me that one time i got a xxl burrito with double everything and fries added and i was served this freakin football sized burrito, great, but then came back a few days later and ordered the same thing… but was given something half that size. When I confronted the lady she made some bs excuse that if they put anymore that they cant close the burrito. ??♂️ thats a lie because i have seen it done before.
Atmosphere: 1
Food: 1
Service: 1
Nate Bixby
This is the worst taco bell in the nation.
Every few months I try this location to see if they have changed. They skimp on everything including the extras you pay to add. Got a supreme taco? Here's literally 5 mini tomato cubes. Add onions for 25 cents? Don't get them at all. Extra red sauce on your bean burrito for 30 cents? How about no red sauce instead. Order a taco pack? Here's 12 shells brushed with a 1/8" layer of meat and dusted with cheese, sorry we are out of lettuce.
If you want what you pay for go to Hwy 6 taco bell just off 288. Night and day difference.
Atmosphere: 1
Food: 1
Service: 1
David Springs
Pleasant surprise.
Atmosphere: 4
Food: 4
Service: 5
Lisa Gusman
Shot out to the cook Gustavo for making that tik tic grilled cheese burrito for me.. it is ? must try . Tks my boy .
I went through the drive through and sat there for five minutes so I thought the drive through wasn’t working so I walked in and the lady was leaned up against the counter in front of the screen on her cell phone! I told her I thought the drive through was messed up and that since she was on her cell phone that’s why she didn’t hear the beep and then she proceeded to tell me I was rude for pointing out what she was doing wrong instead of apologizing for her wrong doing and then she told me to order on the kiosk that she wasn’t taking my order and so then I asked her name she said don’t worry about it so I left and went back through the drive through and she had the voice automated take my order so she could go get back on her cell phone and rudely and forcefully handed me my drink and food so I called the manager guy that was working and told him about it and then tried to tell me it was the drive throughs fault and did not apologize and would not give me the store number or give me his name he said he was a new manager and wouldn’t give out his name but I do know the lady name in the drive through was crystal s because it says it on the receipt but for her and the manager to treat customers like that is uncalled for and not professional at all I mean if your going to work as a manager you need to have professional customer service skills and if your working the drive through you shouldn’t be on your phone you should be doing your job I really hope the next time I come eat here that they no longer work there because I’d fear they would do something to peoples food and possibly hurt some one with the aggression that I experienced in the store today by both the manager and crystal s I would love for a real adult manager contact me and get this resolved asap because Monday I will be calling corporate
it's exactly what you expect from Taco Bell. they are cheap and fast. they always get my order right. we actually went in to eat as a group last time the bathrooms were very clean.
Atmosphere: 5
Food: 5
Service: 5
This place is consistently staffed by worthless employees who don't know how to fill an order to save their lives. They also don't give refunds when they screw up your order, they think people want to return to this heep of garbage to get their missing items.
Atmosphere: 1
Food: 1
Service: 1
Funny lady at the window. She was nice. Food was good as usual
Atmosphere: 5
Food: 5
Service: 5
Yall already know about taco bell.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Taco, Cinnamon Twists, Burrito Supreme, Nachos, Quesadilla, Mexican Pizza, Crunchy Taco, Mexican Pizza & Soft Shell Taco, Double Stacked Taco
Order wrong wanted no lettuces got lettuces wanted 2 chicken soft tacos instead got 5 layered burritos
Atmosphere: 1
Food: 1
Service: 1
Love the bell and definitely my favorite fast food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quesadilla, Soft Taco, Mexican Pizza & Soft Shell Taco
I had three bad experiences in a row, so now I’m comfortable sharing a negative review because I know they weren’t isolated incidents. This is an obvious pattern of mismanagement.
I used to come here several times a month as it is one of the nearest restaurants to my house. Service was usually reasonably good and I’d never had issues with the food. I usually use the app to order.
My first issue a couple of months ago was with an item that I’d ordered in the app but when I got to the store they were out of it. I didn’t really want anything else so I asked for a refund on the item. They really tried to pester me into getting something else. After a few minutes of persistence eventually a manager came to the window and refunded the item and gave me a coupon for a free taco.
I had a similar issue several weeks later: I ordered something in the app but they were out of it when I got to the store. They offered me an item of lesser value as a substitution. I told them I’d be willing to accept an item of greater value, but I wouldn’t take the item of lesser value without a partial refund. They brought me the item of lesser value anyways. I asked for a refund and argued with them until they eventually they brought out the greater value item we’d agreed on and the manager gave me another coupon for a free taco.
Today I wanted to try the new chicken nuggets. I didn’t order in the app. They didn’t have the chicken nuggets. I ordered two tacos. I tried to pay with the two coupons they’d given me from their prior mishaps. I was told they couldn’t accept the coupons. So I drove off and don’t think I’ll be returning.
Atmosphere: 1
Food: 1
Service: 1
If you order cheesy potatoes you should expect there to be cheese on them. They also are out of things all the time and if you order on the app they don’t sub for something the same price.
Rude greasy and smelled like sewer leaked in store idk iv had Toca bell before but never likr this. For once I didn't have to run to bathroom couse couldn't eat from the smell
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco, Soft Taco
Restaurantji Recommends
Food was wrong. Service sucked!! Not going back!!!
Food: 1
Service: 1
Still irks me that one time i got a xxl burrito with double everything and fries added and i was served this freakin football sized burrito, great, but then came back a few days later and ordered the same thing… but was given something half that size. When I confronted the lady she made some bs excuse that if they put anymore that they cant close the burrito. ??♂️ thats a lie because i have seen it done before.
Atmosphere: 1
Food: 1
Service: 1
This is the worst taco bell in the nation.
Every few months I try this location to see if they have changed. They skimp on everything including the extras you pay to add. Got a supreme taco? Here's literally 5 mini tomato cubes. Add onions for 25 cents? Don't get them at all. Extra red sauce on your bean burrito for 30 cents? How about no red sauce instead.
Order a taco pack? Here's 12 shells brushed with a 1/8" layer of meat and dusted with cheese, sorry we are out of lettuce.
If you want what you pay for go to Hwy 6 taco bell just off 288. Night and day difference.
Atmosphere: 1
Food: 1
Service: 1
Pleasant surprise.
Atmosphere: 4
Food: 4
Service: 5
Shot out to the cook Gustavo for making that tik tic grilled cheese burrito for me.. it is ? must try . Tks my boy .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
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