Saigon Deli Sandwich

They have really good food. I’ll go as far as to say they have the best Bahn Mi in the area. However this is the second time I asked the person over the phone”what type of drinks do you have?” The first time I asked that and do you have any Boba? They hung up in my face and I got what I got without a drink. The second time I asked, I don’t know if she understood me, but she hung up in my face again after constantly repeating the order when I’m asking what type of drinks do you have. This is really frustrating especially where I live having to drive an extra 15 minutes after work to go to this place that I really enjoy but the person on the phone never seems to understand what I’m asking for. I work in customer service as well, and I’d make sure I learn even just a little bit of my client languages. So when I ask a simple question like that, and I’m just hung up in my face after it really does hurt the Client experience. Like I said, I really enjoy this place but the fact that I can’t order ahead like I typically do really frustrating.

Atmosphere: 3

Food: 5

Service: 1

Buy 3, one free sandwich.

So good.

Tips
If you don’t eat right away, tell them vegetable aside. Air fryer 2 min then sandwich is going to be crunch again.

Atmosphere: 4

Food: 5

Service: 4

Always the best!!! 🥰

Atmosphere: 5

Food: 5

Service: 5

I like bánh mì here especially the bánh mì thịt nướng. This place also has other foods beside bánh mì such as drinks, and other quick bites items.

Atmosphere: 5

Food: 5

Service: 5

I have been coming here since I moved to the dfw area and I LOVE their bbq pork banh mi!! Definitely recommend!! (Picky eater approved)

Atmosphere: 5

Food: 5

Service: 5

Been going here for years I love it!

Atmosphere: 5

Food: 5

Service: 5

As a community-focused business, we prioritize supporting local establishments. We love stopping by here for a delicious banh mi, especially when we're looking for a change from the usual breakfast options.

Atmosphere: 5

Food: 5

Service: 5

I love the banh mi here , buy 3 get 1 free makes it even better .
I come atleast 2-3 times a month
Give it a try ! My favorite is the bbq pork

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: BBQ Pork

If I could give this place a zero, I would. I love Vietnames Sanwiches and usually ordered them from Saigon Deli in Haltom City or Arlington, Texas. Today 1/8/25 the weather is a cold. I though having some Vietnames Sanwishes for diner might be good. So about 2:00 p.m. I went to Saigon Deli in Arlington to order 4 sandwiches, 2 conbinations and 2 barbercues. After I getting some sanwiches, I had to ran some errances and did not get home until 6:40 pm. When I got home and was ready to eat, I opened my order and found that this Saigon Deli gave me the old rotten sanwiches. Please see the pictures below. Pay attendtion to the cucumbers, the jelapeno, BBQ sandwiches and nepkins. It looked like they got those out of the trash can and gave them to me. I called the place, the manager already left the store. The lady who was still there could not speak English. One of the customers helped translate (It was very knid of her). The lady who was still at the store asked me to go to talk to the manager tomorrow. How could anyone gives the old rotten food to the customers? This is unbelieveable. I am not going back to this place again.

Atmosphere: 1

Food: 1

Service: 1

Their BBQ pork was soo good and the coconut juice was delicious.

Atmosphere: 5

Food: 5

Service: 5

This place Deserves better rating they are 5 Star. I have Vietnamese friends that highly recommend this place. It is a small shop so you have to be patient. They are making the food to order fresh. If somebody orders one thing you ordered for five things it does take longer to prepare so don’t be impatient. The food is worth the wait.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Pork, Pennywort Juice, Combination, Sugar Cane Juice 32oz, Combination Sandwiches, Basil Seed Lor, Banh MI DAC Biet with Eggs, Grilled Pork Sausage, Fried Egg, Jelly Yogurt Dessert, 1 Combination Banh Minh, Thai Fruit Dessert, Avocado, Grilled Pork Organ, T4 Trà Xoài Mango Tea

Banh mi is very good here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Combination

No pate no butter 🥲 VietNamese banh mi have no pate no butter . It’s not right sandwich anymore. Meat was so dry . Upsad. I got hair in my sandwich too

Food: 3

As good as in Vietnam!

Atmosphere: 5

Food: 5

Service: 5

We used to love this place, but has gone downhill. This place is unappreciative of its patrons - big warning if you decide to go.

We called in for a medium sized order and the lady seemed extremely annoyed for a simple order. We felt unwelcomed and as if we needed a favor from this establishment. We don’t expect Michelin star service, but just simple and very basic courtesy. They’re sandwiches. It’s not complicated.

Anyways, we decided to brush it off and make our way to the deli to pick up the order. When we arrived, none of the staff acknowledged that any orders were placed for us. They were very unprofessional and unapologetic since we actually called back earlier to confirm our order. They were annoyed because we didn’t want to wait “5 mins”.

Bottom line, don’t waste your time placing an order. If you go, expect to experience bad service on another level.

I’ve also experienced similar service mentioned in some of the reviews below where if you’re ordering 4 or more sandwiches, that you may be waiting for a while when other customers who placed their order after you.

Atmosphere: 1

Food: 1

Service: 1