This Starbucks is by far the worst Starbucks I have ever been at in my entire life. The people were unfriendly had frowns and acted like I was disturbing their damn job by asking them to do their damn job.
Atmosphere: 1
Food: 4
Service: 1
Cassy Johnson
My teenagers went in for some drinks, their apple pay was down, they were rude to my girls, and when I came in to pay, they re-rang the order in wrong, handed us the drinks (which were both wrong), and there was absolutely no friendliness what so ever. I was the one who did the thanking and said, "have a nice day." Hospitality is gone with the wind these days. The whole store (Tom Thumb) smells like rotten potatoes.
Atmosphere: 1
Food: 1
Service: 1
Eita Faletau
I am a Starbucks fan, but the service I recieved from this location was by a huge let down. I ordered my drinks around 7:15 this evening (7/29/2023) and the unprofessionalism service was the first bad experience I have had from Starbucks (and I am a frequent customer).The young woman who helped me had no customer service hospitality or professionally. Both of my drinks (caramel frap and a blended dragonfruit refresher) when completed, were separated. Liquid on the bottom half of the cup and blended ice on the top. I was very unhappy with this visit but i did not want to to ask the young lady to remake my drinks due to the fact that she had already let me know that she was trying to close down already. I will not be coming back to this location.
Atmosphere: 4
Food: 5
Service: 1
Ken F.
This is the one that's actually inside the Tom thumb full of liberals and troublemakers my advice get out of Texas it's over.... You're being recorded and you're going to be put on YouTube.... America is tired of your nonsense....
Claudine Paki
Always good..
Atmosphere: 4
Food: 4
Service: 5
Mookie Mookie
Rude, Rude and did I mention Rude.
Trevor S.
I'd Suggest Aston for manager he is very nice and intuitive he's the best talent over there.
Kristal Rogers
Love the drinks and the service is always nice and fun. Always put a smile on my face even early?
Madison Ortiz
Best employees ever. Not only did they compliment me but I forgot my coffee cake but they literally ran to give it back to me! Give them a raise!!
Jacob A.
8 AM no customers except me , barista seems like she doesn’t want to be there she got the order wrong ,she did not try to fix it
I have been a Starbucks customer longer than the barista behind counter been alive. Couldn’t get a refill because there’s no refill button??? Think I’ll get a call from a manager?
Juan Del Angel
They have good drinks
Leila Peerwani Itani
The quality of the drinks have gone down. The chai latte taste like milk.. You took away the Valencia refresher which was really tasty.. I avoid it as much as possible.
Lawrence White
Great location and very convenient, thanks!
Edith McDaniel
Most employees at the location in Tom Thumb refuse to add the zig zag chocolate syrup on top of whip cream for my Grande Cafe Mocha. They only do this if caramel drink. Have been told more than once "we don't do that here". Not sure what "here" means but it's been done to my mochas since Starbucks came to DFW. I just happened to notice with a rude, heavy set female employee syrup missing. She said it's already in drink. Blew me away!
This Starbucks is by far the worst Starbucks I have ever been at in my entire life. The people were unfriendly had frowns and acted like I was disturbing their damn job by asking them to do their damn job.
Atmosphere: 1
Food: 4
Service: 1
My teenagers went in for some drinks, their apple pay was down, they were rude to my girls, and when I came in to pay, they re-rang the order in wrong, handed us the drinks (which were both wrong), and there was absolutely no friendliness what so ever. I was the one who did the thanking and said, "have a nice day." Hospitality is gone with the wind these days. The whole store (Tom Thumb) smells like rotten potatoes.
Atmosphere: 1
Food: 1
Service: 1
I am a Starbucks fan, but the service I recieved from this location was by a huge let down. I ordered my drinks around 7:15 this evening (7/29/2023) and the unprofessionalism service was the first bad experience I have had from Starbucks (and I am a frequent customer).The young woman who helped me had no customer service hospitality or professionally. Both of my drinks (caramel frap and a blended dragonfruit refresher) when completed, were separated. Liquid on the bottom half of the cup and blended ice on the top. I was very unhappy with this visit but i did not want to to ask the young lady to remake my drinks due to the fact that she had already let me know that she was trying to close down already. I will not be coming back to this location.
Atmosphere: 4
Food: 5
Service: 1
This is the one that's actually inside the Tom thumb full of liberals and troublemakers my advice get out of Texas it's over.... You're being recorded and you're going to be put on YouTube.... America is tired of your nonsense....
Always good..
Atmosphere: 4
Food: 4
Service: 5
Rude, Rude and did I mention Rude.
I'd Suggest Aston for manager he is very nice and intuitive he's the best talent over there.
Love the drinks and the service is always nice and fun. Always put a smile on my face even early?
Best employees ever. Not only did they compliment me but I forgot my coffee cake but they literally ran to give it back to me! Give them a raise!!
8 AM no customers except me , barista seems like she doesn’t want to be there she got the order wrong ,she did not try to fix it
Restaurantji Recommends
I have been a Starbucks customer longer than the barista behind counter been alive. Couldn’t get a refill because there’s no refill button??? Think I’ll get a call from a manager?
They have good drinks
The quality of the drinks have gone down. The chai latte taste like milk.. You took away the Valencia refresher which was really tasty.. I avoid it as much as possible.
Great location and very convenient, thanks!
Most employees at the location in Tom Thumb refuse to add the zig zag chocolate syrup on top of whip cream for my Grande Cafe Mocha. They only do this if caramel drink. Have been told more than once "we don't do that here". Not sure what "here" means but it's been done to my mochas since Starbucks came to DFW. I just happened to notice with a rude, heavy set female employee syrup missing. She said it's already in drink. Blew me away!