The pork tacos were delicious! They were moist and had tons of flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gulf of Mexico Quesadilla
Training Blue Heelers
Gulf of Mexico Quesadilla is AMAZING, but some of the waiting staff aren't very attentive, and then some r extremely attentive!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Gulf of Mexico Quesadilla, Chicken Fajitas, Chips and Salsa, Fajita Nachos
Jennifer Nelson
Came to eat following a funeral service. Lots of friends and family members that attended the funeral came as this is one of the few places in Athens. We were all sat in the banquet room, although we were not all together. (there was 4-5 different parties.) Our party specifically had 8 people, and we each ordered on drink. Prior to leaving we wanted to do a toast for our friend, and asked our server if they had the ingredients to make little beer shots. She was unsure (and also busy attending to our other needs) so rather than having her run around for us more we opted to go ask the bartender if she could do little beer shots. Upon speaking with the bartender, the manager approached us and informed us that the entire banquet room was cut off. (Keep in mind, we did not know or come with the other tables in the banquet room) We then asked the manager for clarification on why our table was cut off as we had only had one drink each. He advised that everyone was "out of control" and there was no way to "track the consumption of alcohol at the tables." We then asked to speak with the regional manager, Debbie. Debbie gave us the same reasoning, and explained that the other table had ordered multiple drinks and rounds of shots. We informed Debbie that we only had one drink each, and that we did not come with the other parties in the banquet room nor did we know them. Debbie stated that it didn't matter, and she made a "management call" due to the alleged chaos the other table was making. I asked Debbie if two tables arrived at the same time, and one got rowdy and the other didn't if both would be cut off. She said no, then exclaimed that she has the right to refuse service to anyone. I then asked for corporates number, then was aggressively approached by a man named Walter. I asked him to write down his number, which he provided. There is a very apparent lack of proper management and communication between employees at this establishment. After speaking with management, when we returned to the banquet room the large table was all standing in a line by the POS waiting to receive their checks. We later discovered that the other waitress that was serving them did not bother to ask about how the tabs should be separated- this was 100% an error made by the server. Had she properly sorted the other tabs, they would have been able to track the amount of alcohol consumed by each person which would have prevented the entire room being cut off. I would also like to add that the other parties were not causing a disturbance, it was a little loud due to the 50+ people in the room but nobody appeared to be drunk or incoherent. Our server, Melissa and the bartender Evie both provided amazing service and were very kind to us and apologized for our poor experience. If this is the kind of management that exists at the other locations, its not surprising that Jalepeno Tree is going out of business so quickly. It is absolutely unacceptable and could be considered discrimination for a table to be cut off based off another parties actions/behavior, those individuals again, were people we did not know or come to dine with. The only similarity is that we had all attended the same funeral. We will absolutely not be returning based on the utter lack of customer service/professionalism displayed by management.
Service: 1
CONNIE BUTLER
Thank you for great service and food. It allowed us a wonderful place to celebrate Mothers Day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
hailey tedford
Horrible service! Went there for lunch, waited 40 min for our food and never got it. We had to be back at work so we couldn't wait any longer ( we have an hour lunch). We told the manager and he went to see about it we didn't hear anything back so we left. Won't be going back! Very disappointed.
Sheri Booth
The combo Fajita nachos were exceptional ?
Atmosphere: 5
Food: 5
Service: 5
Melanie Lanphier
We had the best server. His name is Aaron, and he was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Queso
Gregory Colvin
Amazing restaurant
Atmosphere: 5
Food: 5
Service: 5
Katy Reeves
Haven't been for more than a year ago and still delicious meal, green sauce, and fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Tacos, Queso
Dine in: Yes
Outdoor seating: Yes
ligidi torres
Food is good, some are delicious, some spicy ?, but some are pricey like the 2 carnitas ?? $12.00 I liked the white sauce is so good.
Called them on very short notice to accommodate a party of 40 after being told no by another local Mexican restaurant. I couldn't be more thrilled that the other place didn't want our money. Our food and service were impeccable and they were very patient with my large group. Kudos to the staff that took care of us!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Fajitas, Queso
Cynthia C.
Foods pretty good. Drinks too. Service is good and the ambience is real good. My friend is a waitress there so of course the service was on time.
Jorge Gallegoz
All very
Atmosphere: 5
Food: 5
Service: 5
Nici Sandberg
Friendly staff. Great margaritas. Covered outdoor area. Vegetarian options. And biodegradable straws!Vegetarian options: Several veggie options
Atmosphere: 5
Food: 4
Service: 4
Rebeka
I found the environment nice for my children who have special needs to have a good meal. It was a very friendly environment and the servers were very nice.
The pork tacos were delicious! They were moist and had tons of flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gulf of Mexico Quesadilla
Gulf of Mexico Quesadilla is AMAZING, but some of the waiting staff aren't very attentive, and then some r extremely attentive!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Gulf of Mexico Quesadilla, Chicken Fajitas, Chips and Salsa, Fajita Nachos
Came to eat following a funeral service. Lots of friends and family members that attended the funeral came as this is one of the few places in Athens. We were all sat in the banquet room, although we were not all together. (there was 4-5 different parties.) Our party specifically had 8 people, and we each ordered on drink. Prior to leaving we wanted to do a toast for our friend, and asked our server if they had the ingredients to make little beer shots. She was unsure (and also busy attending to our other needs) so rather than having her run around for us more we opted to go ask the bartender if she could do little beer shots. Upon speaking with the bartender, the manager approached us and informed us that the entire banquet room was cut off. (Keep in mind, we did not know or come with the other tables in the banquet room) We then asked the manager for clarification on why our table was cut off as we had only had one drink each. He advised that everyone was "out of control" and there was no way to "track the consumption of alcohol at the tables." We then asked to speak with the regional manager, Debbie. Debbie gave us the same reasoning, and explained that the other table had ordered multiple drinks and rounds of shots. We informed Debbie that we only had one drink each, and that we did not come with the other parties in the banquet room nor did we know them. Debbie stated that it didn't matter, and she made a "management call" due to the alleged chaos the other table was making. I asked Debbie if two tables arrived at the same time, and one got rowdy and the other didn't if both would be cut off. She said no, then exclaimed that she has the right to refuse service to anyone. I then asked for corporates number, then was aggressively approached by a man named Walter. I asked him to write down his number, which he provided. There is a very apparent lack of proper management and communication between employees at this establishment. After speaking with management, when we returned to the banquet room the large table was all standing in a line by the POS waiting to receive their checks. We later discovered that the other waitress that was serving them did not bother to ask about how the tabs should be separated- this was 100% an error made by the server. Had she properly sorted the other tabs, they would have been able to track the amount of alcohol consumed by each person which would have prevented the entire room being cut off. I would also like to add that the other parties were not causing a disturbance, it was a little loud due to the 50+ people in the room but nobody appeared to be drunk or incoherent. Our server, Melissa and the bartender Evie both provided amazing service and were very kind to us and apologized for our poor experience. If this is the kind of management that exists at the other locations, its not surprising that Jalepeno Tree is going out of business so quickly. It is absolutely unacceptable and could be considered discrimination for a table to be cut off based off another parties actions/behavior, those individuals again, were people we did not know or come to dine with. The only similarity is that we had all attended the same funeral. We will absolutely not be returning based on the utter lack of customer service/professionalism displayed by management.
Service: 1
Thank you for great service and food. It allowed us a wonderful place to celebrate Mothers Day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Horrible service! Went there for lunch, waited 40 min for our food and never got it. We had to be back at work so we couldn't wait any longer ( we have an hour lunch). We told the manager and he went to see about it we didn't hear anything back so we left. Won't be going back! Very disappointed.
The combo Fajita nachos were exceptional ?
Atmosphere: 5
Food: 5
Service: 5
We had the best server. His name is Aaron, and he was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Queso
Amazing restaurant
Atmosphere: 5
Food: 5
Service: 5
Haven't been for more than a year ago and still delicious meal, green sauce, and fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Tacos, Queso Dine in: Yes Outdoor seating: Yes
Food is good, some are delicious, some spicy ?, but some are pricey like the 2 carnitas ?? $12.00 I liked the white sauce is so good.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Called them on very short notice to accommodate a party of 40 after being told no by another local Mexican restaurant. I couldn't be more thrilled that the other place didn't want our money. Our food and service were impeccable and they were very patient with my large group. Kudos to the staff that took care of us!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Fajitas, Queso
Foods pretty good. Drinks too. Service is good and the ambience is real good. My friend is a waitress there so of course the service was on time.
All very
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Great margaritas. Covered outdoor area. Vegetarian options. And biodegradable straws!Vegetarian options: Several veggie options
Atmosphere: 5
Food: 4
Service: 4
I found the environment nice for my children who have special needs to have a good meal. It was a very friendly environment and the servers were very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajitas, Brisket Nachos