Fortune Star Chinese & Thai Cuisine

The cashier has very bad customer service

We used to be so happy with this place a few months ago but today we’re extremely disappointed with ordered pad thai. Medium spice level tasted the same as no spice. There were hardly any vegetables, egg, or sauce. Ordered it as a birthday celebration but the food was a complete disappointment. Very very bland.I will not be back. Should have looked at reviews before ordering

Food: 1

Usually I have a nice experience here with the lady greeting with a smile and making sure everything is good. This time around there is this guy who took my order wanted to eat at the restaurant and I made sure it is not a Togo order, after waiting for a while he brings in this order in a Togo box points me to where the plates are and suggests to unpack and eat. Beyond me, usually this sort of thing doesn’t upset me but I was hungry and inspite of repeatedly asking to eat there he just did whatever he wanted. I took the Togo box and left. Food is ok asusual.

Atmosphere: 2

Food: 3

Service: 1

We normally love this place, but the order we had this week was very bland. Also tasted like the oil they cooked with was either or had a terrible flavor. We ordered our usual fried rice and Mongolian beef. It was not up to their usual standards. Please bring back the old chefs and quality of food!!

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Chicken Fried Rice, Mongolian Beef

The food tastes bad

Atmosphere: 1

Food: 1

Service: 1

Food quality has definitely changed here. The General's Chicken was very bland and had no flavor. The Honey Walnut shrimp tasted like a mayo based sauce. Really disappointed as this was one of the best Chinese food places close to the area.

Atmosphere: 1

Food: 1

Service: 3

Pest Control issues. In line a roach came out from underneath check out counter . The person checking us out “Chris”came with a broom and swept it up and put the roach in the trash!” Did not exterminate it.

I ask the gentleman if they had a pest control problem and he said no 🤔🤔. It must have came from outside 🤦.
Never eating here ever again.

Carry out#30 4:26 PM on 12/4/2024

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Shrimp Fried Rice

Ugh!! Fairish....egg rolls seem microwaved and won tons were so hard. Such a bummer because of this economy we don't eat out much ?

Atmosphere: 1

Food: 2

Service: 1

Best Chinese food in Prosper ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Rice

We did a carry out order. It's hard to find great Chinese in this area, and this place was overall fantastic. We are vegetarian and we were pleasantly surprised to see a decently large selection. I'm generally skeptical about westernized Chinese food because often times the sauces are far too sweet or bland, so I don't have high expectations. Here, we got sesame tofu and General Tso Tofu, and both were amazing! Neither were too sweet and even had some spiciness, and the flavors were bold and punchy. We also got stir fry udon and you could truly taste the wok hei, so you know it was cooked well!

Portions sizes were very generous and prices were super reasonable. We paid roughly $60 for 4 dishes and two orders of egg rolls, with tons of leftovers.
Can't wait to go back!

Food: 5

Food is tasty and good portion. The lady at the cashier is friendly.

Food: 5

Service: 5

Try it! Great flavors. Nice people. Good portions. Better prices than the place up the road. What more could you want.

Atmosphere: 5

Food: 5

Service: 5

Food is food and the ambient is nice and friendly.

Atmosphere: 5

Food: 5

Service: 5

Food tasted very average. Too much of peanut sauce and food has sweet taste to it.

Atmosphere: 3

Food: 3

Service: 4

The food is amazing and the staff are very nice.

Atmosphere: 5

Food: 5

Service: 5