The girl behind the counter handed me the wrong order and then immediately left the room
Atmosphere: 2
Food: 4
Service: 1
Surajan Panday
Ordered from IE Chinese since I remembered them being tasty. Food is still ok. But what happened to the portion sizes. For $15 a dish, I expected a little more than 8 spoonfuls of entree!
白白
Please do not order anything at Taste Home. Poor processing speed. Waited for an hour and can’t get a pack of fries. I end up leaving without the fries. No way to communicate with the restaurant but waiting in front of the locker.
jalil khost
Food is good but slow evry taime I come to this store wait for order
Service: 3
Evelin Svatonova
Laid-back vibe with fine-dining quality.
Atmosphere: 5
Food: 5
Service: 5
TheBlackHippie CHANNEL
Owner need to make sure someone stays at front !
Been waiting for to long !
Ben Buckman
Waited a long time for my order, then order cancelled with no explanation.
Jim Lister
Screwed everything so hard on doordash, I waited 2 hours and then they canceled my order. This place is awful.
Atmosphere: 1
Food: 1
Service: 1
Merlin Parker
I’ve ordered food delivery and for pick up and it usually good to OK. My complaint is I ordered from their website for delivery the other night it was never delivered. My card was charged although they reversed it and there was no explanation or apology. The order was received. The food was prepared and waiting for delivery and after about two hours, I realized that it really was not going to be delivered. There’s no form of communication with these people either.This is simply a dealbreaker for me. I’ve gone in before it does seem they’re their understaffed, the waiting area is usually unclean, the bathrooms if they are working or filthy. I no longer have a good feeling at all about this place.
Atmosphere: 1
Food: 4
Service: 1
Travis Power
My family and I pick up from here on occasion, and enjoy the food. However, the operation-at-large can be a frustrating experience (though, an interesting peak into the future the first couple times you go).
Last night, I placed an order 1 hour in advance. We each ordered food from a different restaurant (3).
I arrived at my 7:45 pick-up time and I can see that 2 of my items are sitting on a shelf (shout out to Lotus Salad & Aburi Oshi Sushi for being on-top-of-it). After waiting 20 minutes, I ask the customer-interfacing employee about the status of my order and am told that the restaurant I ordered from (you are dead to me ATX Indian Cuisine) was closed!
Yes, I am sure this was the restaurant's fault for not setting their hours in the system. But, I also blame the 5610 operation because the employee immediately knew what the problem was when she looked at my order on the screen... but was not paying close enough attention to prevent this problem in the prior 80 minutes available from when my order was placed. I was even told that I was not the first order that was cancelled that evening. When one order was cancelled, how does 5610 not manually close the store themselves and cancel all orders? Really... just a failure all around.
5610 cancelled my food order. However, any food operator I typically frequent would have done more to atone for their embarrassingly poor performance and wasting of my time. They still collected the full tip that I applied to my bill, which I suppose I will just have to address by reducing future tips when bad service is received.
I expect we will continue to go here on occasion, but for various reasons I regularly leave the pick-up process feeling frustrated for one reason or another. I am using this one as an example because it is easy to explain how poorly handled it was... but I find myself constantly complaining about the pick-up process as I unbox my food at the house.
I want to leave a 1 star review for ATX Indian Cuisine on the 5610 Food Co website... but I can't even figure out how to do that. Are the website reviews even real - where does one go to leave an individual review?
EDIT: we went for the first time today since my previous review. We were given a pickup time between 7:32 and 7:42. We received our order at 7:56. Things just rarely seems to go smoothly.
This food service is all about delivery, nothing about quality. And the delivery services are all the names you already know... The unfortunate reality is that you will never be able to speak to anybody if there are any last minute changes to an order, or to anything. And your food is cold. i would much rather work directly with the restaurant who can balance any needs I have at the time, than a non-existent staff who does not work on your behalf.
Atmosphere: 1
Food: 1
Service: 1
Lana Kelly
Got gluten free fried chicken was incredible 🤤
Atmosphere: 5
Food: 5
Service: 5
Denia
Delivery. So happy to have gluten free fried chicken
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Nafees Khan
The food here is good but the service is pathetic. The girl on the reception is super rude and least helpful. Never going again
Atmosphere: 1
Food: 5
Service: 1
Tetley Tv
It's probably best not to order anything delivery except maybe Indian food from this place. The orders are always prepped too early and slow to be picked up and delivered poorly. It's typically easy enough to pick something up if you order it togo but yeah it's really hit or miss and the customer service if something is wrong is pretty much just a shrug.
The girl behind the counter handed me the wrong order and then immediately left the room
Atmosphere: 2
Food: 4
Service: 1
Ordered from IE Chinese since I remembered them being tasty. Food is still ok. But what happened to the portion sizes. For $15 a dish, I expected a little more than 8 spoonfuls of entree!
Please do not order anything at Taste Home. Poor processing speed. Waited for an hour and can’t get a pack of fries.
I end up leaving without the fries. No way to communicate with the restaurant but waiting in front of the locker.
Food is good but slow evry taime I come to this store wait for order
Service: 3
Laid-back vibe with fine-dining quality.
Atmosphere: 5
Food: 5
Service: 5
Owner need to make sure someone stays at front !
Been waiting for to long !
Waited a long time for my order, then order cancelled with no explanation.
Screwed everything so hard on doordash, I waited 2 hours and then they canceled my order. This place is awful.
Atmosphere: 1
Food: 1
Service: 1
I’ve ordered food delivery and for pick up and it usually good to OK. My complaint is I ordered from their website for delivery the other night it was never delivered. My card was charged although they reversed it and there was no explanation or apology. The order was received. The food was prepared and waiting for delivery and after about two hours, I realized that it really was not going to be delivered. There’s no form of communication with these people either.This is simply a dealbreaker for me. I’ve gone in before it does seem they’re their understaffed, the waiting area is usually unclean, the bathrooms if they are working or filthy. I no longer have a good feeling at all about this place.
Atmosphere: 1
Food: 4
Service: 1
My family and I pick up from here on occasion, and enjoy the food. However, the operation-at-large can be a frustrating experience (though, an interesting peak into the future the first couple times you go).
Last night, I placed an order 1 hour in advance. We each ordered food from a different restaurant (3).
I arrived at my 7:45 pick-up time and I can see that 2 of my items are sitting on a shelf (shout out to Lotus Salad & Aburi Oshi Sushi for being on-top-of-it). After waiting 20 minutes, I ask the customer-interfacing employee about the status of my order and am told that the restaurant I ordered from (you are dead to me ATX Indian Cuisine) was closed!
Yes, I am sure this was the restaurant's fault for not setting their hours in the system. But, I also blame the 5610 operation because the employee immediately knew what the problem was when she looked at my order on the screen... but was not paying close enough attention to prevent this problem in the prior 80 minutes available from when my order was placed. I was even told that I was not the first order that was cancelled that evening. When one order was cancelled, how does 5610 not manually close the store themselves and cancel all orders? Really... just a failure all around.
5610 cancelled my food order. However, any food operator I typically frequent would have done more to atone for their embarrassingly poor performance and wasting of my time. They still collected the full tip that I applied to my bill, which I suppose I will just have to address by reducing future tips when bad service is received.
I expect we will continue to go here on occasion, but for various reasons I regularly leave the pick-up process feeling frustrated for one reason or another. I am using this one as an example because it is easy to explain how poorly handled it was... but I find myself constantly complaining about the pick-up process as I unbox my food at the house.
I want to leave a 1 star review for ATX Indian Cuisine on the 5610 Food Co website... but I can't even figure out how to do that. Are the website reviews even real - where does one go to leave an individual review?
EDIT: we went for the first time today since my previous review. We were given a pickup time between 7:32 and 7:42. We received our order at 7:56. Things just rarely seems to go smoothly.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
This food service is all about delivery, nothing about quality. And the delivery services are all the names you already know...
The unfortunate reality is that you will never be able to speak to anybody if there are any last minute changes to an order, or to anything. And your food is cold.
i would much rather work directly with the restaurant who can balance any needs I have at the time, than a non-existent staff who does not work on your behalf.
Atmosphere: 1
Food: 1
Service: 1
Got gluten free fried chicken was incredible 🤤
Atmosphere: 5
Food: 5
Service: 5
Delivery. So happy to have gluten free fried chicken
Food: 4
Service: 4
Recommended dishes: Chicken Wings
The food here is good but the service is pathetic. The girl on the reception is super rude and least helpful. Never going again
Atmosphere: 1
Food: 5
Service: 1
It's probably best not to order anything delivery except maybe Indian food from this place. The orders are always prepped too early and slow to be picked up and delivered poorly. It's typically easy enough to pick something up if you order it togo but yeah it's really hit or miss and the customer service if something is wrong is pretty much just a shrug.
Atmosphere: 1
Food: 2
Service: 1
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