Arby's

4411 S Lamar Blvd, Austin
(737) 212-0333

Recent Reviews

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Mark Reyes

Brisket smokehouse sandwich was missing toppings. It was incomplete. And you call the store only to get a busy tone or automatic hang up after one ring. And i call corporate only to be told to wait for coupons for a cheaper sandwich than what I purchased. I will try a different location next time before I give up on Arby's

Atmosphere: 1

Food: 2

Service: 2

Gabrielee McCollough

Friendly Staff, Clean Restrooms DELICIOUS FOOD 😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Reuben, French Dip, Classic Roast Beef, Buffalo Chicken, French Fries

Luke Konczyk

I ordered a meal and a sandwich, no fries and no condiments... HOW HARDCAN IT BE AT ARBYS TO MAKE SURE WHAT I PAID FOR IS IN THE BAG? God forbid whoever is there now gets a job that requires more than you looking into a bag... FAILURES

Food: 1

Service: 1

Amanda Lamb

RUDE STAFF. Decent food for a fast food restaurant. Drive thru order taker needs a new attitude.

Atmosphere: 1

Food: 3

Service: 1

Jason

They forgot to give me a fork... I'm not mad though. Its Arby's.

Atmosphere: 4

Food: 5

Service: 4

Amy Heiler

Terrible customer service by the so called manager. Placed an order thru the drive thru. Got to window and presented coupon. She was very annoyed and let me know with a big sigh and said I should have told her I had the coupon. I didn’t realize that. She started to hand coupon back to me and charge me full price all because I didn’t let her know before I got to window. I said I wanted the coupon price. And she said she didn’t have to serve me. Ridiculous. All this time she was being very rude. I apologized for not knowing and she said it messes up their bank. Terrible service. Get it together.

A Y

I waited a full 30 minutes to pick up my online order, which I had already paid for. The staff were extremely rude and completely uninterested in helping. They made me wait for no reason, and it was an awful experience.

My food had been sitting there the whole time and was completely cold by the time I got it. The employees working at 4:20 PM on May 23rd made me wait half an hour for no reason. I paid $16 for nothing. I couldn’t enjoy my meal at all.

Terrible service. Absolutely unacceptable and extremely frustrating.

Atmosphere: 1

Food: 1

Service: 1

Jake

The food is... Fine... When you can get it. The service is terrible. No indoor dining, drive-thru and walk-up only. Wait times in the drive-thru can exceed 20 minutes. I usually cut it after 10 minutes. Staff presentation is terrible... I've seen them burping, coughing, and picking their nose while handling food. They usually look pretty slovenly, with poor attire and attitude. I cannot recommend.

Atmosphere: 1

Food: 3

Service: 1

Craig Sloan

Run down location. Food was at best average.

Atmosphere: 2

Food: 3

Service: 2

Kiwi “Baby girl” Jones

First time here, the food was horrible,y opinion

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Buffalo Chicken, Loaded Curly Fries, Buffalo Chicken Sandwich

mel bee

Really rude. I asked if they had a drink and they sharply said “NO”. I then asked for a combo, to which I was met with “is that all?” I said “no”, then they said “HELLO? Is that all?!” Super pushy. It’s Arby’s bro, calm down. Bad vibes. Do not recommend.

D'nis Sined (Stoutman)

Too bad they had to save money by ripping me off of a large order of crinkle cut fries. The last time I came by, and it was a little past 10 pm. I was told they were half the way through "closing up" even though the sign & web indicate 11pm.

Food: 4

Service: 1

Recommended dishes: Reuben, Classic Roast Beef

Martin Walker

Great 🐠 I'll tell you

Atmosphere: 5

Food: 5

Service: 5

Emre GĂŒler

Rude team. They call the customer ‘’ what’s happening’’ instead of saying hello. Trash.

Daniel Tollman

Last night I ordered 3 beef n cheddar and a large fry. I requested arbys sauce and ketchup. I did not receive either when the receipt showed those condiments.

Food: 3

Service: 2

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