Baskin-Robbins

730 W Stassney Ln Ste 155, Austin
(512) 444-3049

Recent Reviews

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Thomas Carter

This place was absolutely filthy. The floor was covered in dirt, hair, and sticky shit. The counters weren’t any better. All of the ice cream had large chunks of other flavors in it. Not ideal for someone with nut allergies. The staff was extremely lazy and slow. I came at about 8:00 today and it was absolutely ridiculous. Go anywhere else but here.

Nas Khwaja

The two ladies working were very nice and served us even though we came in a few minutes before closing

mirvette diryan

Workers were kind, a little slow,and they got a part of my order wrong.clean/good 4 stars is good😀🫠👍

libby beall

Waited 10 min when I was the only person in line and no one was wearing gloves or a hairnet… touched my ice cream cone with bare hands and found a hair in my ice cream.. absolutely disgusting!

Atmosphere: 1

Food: 1

Service: 1

Ryan B

Hours say open until 10. It’s 930 and they are closed. There are 2 other cars parked trying to get in. If you’re gonna close early at least update your hours. Pic is the other customers trying to get in.

Service: 1

Melissa

Went to ask for Dubai chocolate bar and they had no idea what I was talking about so I then brought a butter pecan ice cream and I was not good at all it tasted like old ice cream 😢

Atmosphere: 1

Food: 1

Service: 1

Kelly Padron

Arrived at 7:50, the lights are turned off and doors are locked. The website says they close at 10pm but they closed hours earlier than they should have. This has happened more than once, baskin Robbin’s needs to change their operation hours correctly to reflect proper closing times or talk to their workers please.

Atmosphere: 1

Service: 1

Nayeli Perez

The place says it closes at 10 but they closed at 9 like wth ?

Ahmed Aly

Why do the hours on the website say close at 10 pm when your staff close the doors an hour early? I went there at 9:15pm found out lights are off and 2 girls in there waving we are closed

Service: 1

I Lovely

Even though the hours for this location were updated to reflect closing at 10pm every night of the week, we arrived at 9:22 to find the location closed and the staff cleaning.

Service: 1

Ernesto Rodriguez

I don't know why they advertise open until 10pm but the stupid young employees close an hour early.

Erick Portillo

Always closed before 9. Google says 10pm. Fix it.

Dereck Morgan

Getting less but spending more.

A G

Hours state they're open till 10pm on Friday. We got there at 8:30 and were able to place our order but one employee was putting up tables except for the one left for their friends. We sat down on some chairs still left and were told the dining room was closed. We couldn't stay there to eat even though they continually served other customers. Lights were off and one employee poured melted ice cream back into one of the tubs. Customer service is nil.

Atmosphere: 1

Service: 1

J M

So many choices to choose from.
...new fav each time....Try " The Cookie Monster"....share a cup with a friend Ladies!

Kid-friendliness: love the TV...like cartoons....entertaining and lets you know all the new flavors,..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jamoca Almond Fudge, Banana Split, Chocolate Almond Ice Cream, Old Fashioned Butter Pecan, Chocolate Chip Cookie Dough Sundae, Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza, Monster Creature Creations

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