First time visiting this place and it didn’t disappoint. Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Allan Simon April
Been eating there for almost three years. But recently I was given slices that should have thrown out , but instead served me a dried out slice that could barely tear a bite off of. After calling their company, I was told I would receive a call back, but that never happened. Those store manager INSISTED that their pizza was "always fresh" obviously that's not true !!
Parking: La Frontera center in Round Rock, TX
Atmosphere: 1
Food: 1
Service: 2
Nate Royston
Pizza, 10/10. Customer service and atmosphere, 1/10.
Atmosphere: 1
Food: 5
Service: 1
Kelly Michael Skelton
Great pizza and fries
Atmosphere: 5
Food: 5
Service: 5
AJ Su
Food was amazing and delicious!! Service was fast and the staff were very helpful. Would definitely come again!!
Atmosphere: 5
Food: 5
Service: 5
Jamie Richardson
Love coming here there's no better pizza in Austin then this!!
Kid-friendliness: Yes sports on Tv, Clean Atmosphere
Door Dashed some pizza and the fried raviolis. The wife & i were pleasantly surprised. The crust ,sauce & ingredients were excellent. The raviolis were excellent as well. Definitely will be going to your location to try it fresh out the oven!
Food: 5
Austin Rock
Soggiest $30 pizza ever. & I was automatically charged gratuity?
E
My go to pizza place. 14 inch is perfect for when you want to down an entire pizza.
Atmosphere: 5
Food: 5
Service: 5
Dominic Chan
TLDR: If your order subtotals over $100, they'll charge an 18% nonnegotiable gratuity.
On September 8th at 4 PM, I called in and ordered four large pizzas for a party, which has a subtotal of $120.75, for take out (see the receipt). The person who answered the phone repeated my order and told me to see them in 30 minutes. I notified the person at the register of my order and he handed the four boxes of pizza over to me. After I handed my credit card to him to pay, he said "Oh by the way, any order over $100 comes with an 18% gratuity."
What am I supposed to do at this point??? My guests are expecting dinner, but I don't have an alternative anymore since this wasn't communicated over the phone when I had a opportunity to make a different decision. I'm not against restaurant employees earning tips or a livable wage, but to not communicate that until AFTER I've handed my money over is unreasonable and unprofessional.
The pizza was solid with tasty toppings and the crust was good. But this action was so unreasonable that despite wanting to support small businesses in my own neighborhood I can no longer do that after this unfortunate incident.
I recommend that the owners train their employees consistently and hold them accountable. It's unfortunate as I host groups of 15+ people at least 30 times a year and will not be incorporating Brooklyn Pie into my rotation of restaurants.
Food: 4
Service: 1
Recommended dishes: Meat Lover, Mama Gallo's Pizza
I really like this place, for a while there I was ordering pretty much every weekend. I usually will get a 14" pie with sausage or pepperoni, or just plain, plus an order of wings. It is hard to find good pizza in the south in general, and this place delivers as far as sauce flavor, cheese distribution, and crust chewiness, if you are from the east coast. The problem I have is that they raised the price of a 14" pie from 14.50 to 19.00 since the last time I ordered. I get it, they're a business, they need to make money, but this was a big jump. I ended up ordering from somewhere else because of this. Disappointed.
Recommended dishes: Wings, Cheese Pizza
Willy Torres
Really Amazing pizza, and the lemon pepper wings slap!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Meat Lover
Darius Brown
Had a calzone yesterday that was so good I had to come back and get another one today. Very had to find good calzones and they definitely more than delivered. Zack answered all my questions quickly and got me squared away. They all need a raise for how fast it came out!
Atmosphere: 5
Food: 5
Service: 5
Jon Ross
I went here to get just a pizza and left with garlic bread & garlic knots (I couldn’t resist) everything came out really fast and everything was cooked really well nothing was burnt, everything came out a nice golden color. Couldn’t recommend this place enough especially if you’re at little Woodrow’s or just in the area looking for pizza or a sub!
I tried every other pizza place after watching a bunch of barstool reviews. Sauce: 4 Star (sweet but not very) Crust: 5 Star (always crispy/chewy) Toppings: 5 Star (plentiful) Cheese: 5 Star (freeeeeesh)
First time visiting this place and it didn’t disappoint. Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Been eating there for almost three years.
But recently I was given slices that should have thrown out , but instead served me a dried out slice that could barely tear a bite off of.
After calling their company, I was told I would receive a call back, but that never happened.
Those store manager INSISTED that their pizza was "always fresh" obviously that's not true !!
Parking: La Frontera center in Round Rock, TX
Atmosphere: 1
Food: 1
Service: 2
Pizza, 10/10.
Customer service and atmosphere, 1/10.
Atmosphere: 1
Food: 5
Service: 1
Great pizza and fries
Atmosphere: 5
Food: 5
Service: 5
Food was amazing and delicious!! Service was fast and the staff were very helpful. Would definitely come again!!
Atmosphere: 5
Food: 5
Service: 5
Love coming here there's no better pizza in Austin then this!!
Kid-friendliness: Yes sports on Tv, Clean Atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Buffalo Wing, Giant Slice Lunchdrop
Door Dashed some pizza and the fried raviolis. The wife & i were pleasantly surprised. The crust ,sauce & ingredients were excellent. The raviolis were excellent as well. Definitely will be going to your location to try it fresh out the oven!
Food: 5
Soggiest $30 pizza ever. & I was automatically charged gratuity?
My go to pizza place. 14 inch is perfect for when you want to down an entire pizza.
Atmosphere: 5
Food: 5
Service: 5
TLDR: If your order subtotals over $100, they'll charge an 18% nonnegotiable gratuity.
On September 8th at 4 PM, I called in and ordered four large pizzas for a party, which has a subtotal of $120.75, for take out (see the receipt). The person who answered the phone repeated my order and told me to see them in 30 minutes. I notified the person at the register of my order and he handed the four boxes of pizza over to me. After I handed my credit card to him to pay, he said "Oh by the way, any order over $100 comes with an 18% gratuity."
What am I supposed to do at this point??? My guests are expecting dinner, but I don't have an alternative anymore since this wasn't communicated over the phone when I had a opportunity to make a different decision. I'm not against restaurant employees earning tips or a livable wage, but to not communicate that until AFTER I've handed my money over is unreasonable and unprofessional.
The pizza was solid with tasty toppings and the crust was good. But this action was so unreasonable that despite wanting to support small businesses in my own neighborhood I can no longer do that after this unfortunate incident.
I recommend that the owners train their employees consistently and hold them accountable. It's unfortunate as I host groups of 15+ people at least 30 times a year and will not be incorporating Brooklyn Pie into my rotation of restaurants.
Food: 4
Service: 1
Recommended dishes: Meat Lover, Mama Gallo's Pizza
Restaurantji Recommends
I really like this place, for a while there I was ordering pretty much every weekend. I usually will get a 14" pie with sausage or pepperoni, or just plain, plus an order of wings. It is hard to find good pizza in the south in general, and this place delivers as far as sauce flavor, cheese distribution, and crust chewiness, if you are from the east coast. The problem I have is that they raised the price of a 14" pie from 14.50 to 19.00 since the last time I ordered. I get it, they're a business, they need to make money, but this was a big jump. I ended up ordering from somewhere else because of this. Disappointed.
Recommended dishes: Wings, Cheese Pizza
Really Amazing pizza, and the lemon pepper wings slap!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Meat Lover
Had a calzone yesterday that was so good I had to come back and get another one today. Very had to find good calzones and they definitely more than delivered. Zack answered all my questions quickly and got me squared away. They all need a raise for how fast it came out!
Atmosphere: 5
Food: 5
Service: 5
I went here to get just a pizza and left with garlic bread & garlic knots (I couldn’t resist) everything came out really fast and everything was cooked really well nothing was burnt, everything came out a nice golden color. Couldn’t recommend this place enough especially if you’re at little Woodrow’s or just in the area looking for pizza or a sub!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Cheese Slice, Cheese Pizza
I tried every other pizza place after watching a bunch of barstool reviews.
Sauce: 4 Star (sweet but not very)
Crust: 5 Star (always crispy/chewy)
Toppings: 5 Star (plentiful)
Cheese: 5 Star (freeeeeesh)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
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