Scott restored my hope in customer service. He went above and beyond. Rang my order up at happy rate since I was just a few minutes past. Offered me a sample of the crab bisque since it was they’re so known for even though I ordered something different but he wanted me to give it a try.
I heard him go above and beyond for every customer there.
Looking forward to my new hang out in the mall when my teens are here.
Atmosphere: 5
Food: 5
Service: 5
Allison Amato
Just had the best experience! The team at this location was the best I’ve ever seen or experienced! Please take good care of your staff. They’re all Gems!
Atmosphere: 5
Food: 5
Service: 5
Steve Takata
The prices here are reasonable, and the food is pretty good. The menu is not enormous, but it’s big enough. It’s mostly smaller items and snacks, but there are a couple entrées, including salmon, which is great.
Aubrey Iittle
discontinued the bread 🥖
Atmosphere: 2
Food: 2
Service: 2
Isabel Lane
I ordered the Chicken and goat cheese panini and found it delicious! The balsamic vinegar was a touch overwhelming but overall a delicious meal. Little more expensive than I would've liked but worth it!
Jacob Feldman
Fries and dip
Parking: It's a mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries Side Dish, Nordstrom Burger
Jessica B
Every time we go to eat dinner they are closed! Who closes at 7pm? Please update your hours!
Atmosphere: 1
Food: 5
Service: 1
Zen Deep Massage
Always loved this place. 19 for just a turkey sandwich. I didn't want fries. Got charged anyway and didn't know charge to sub soup. Disappointed now and won't be back.
Haden Buckman
Ordered a French dip at 5:30pm CT and Alfredo pasta to go. No au jus with the French dip and the pasta was hard and looked like it had been sitting out since 11am. My craving for a French dip was not satisfied when I am dipping it into warm milk.
Atmosphere: 4
Food: 1
Service: 3
Zach
great experience and amazing service would recommend
I hate when places don’t have available what’s on their menu after going to all the trouble to come there
Amy L
I haven’t been here in a while and it was nice to go back. The food was phenomenal. It’s not cheap, but you’re not going to the bistro in Nordstrom for a “good deal” anyway, right?I got a cup of their legendary bisque and it was so delicious while not being overly creamy and rich (in my opinion.) I also got the lump crab, avocado and mango salad and every single ingredient was fresh and tasty and the dressing was just a perfect accompaniment- not overbearing. Their hot tea selection was also great- had a jasmine green that was lovely.Here’s the unexpected part: I sad at the bar so in full view of the kitchen and the back and forth between the manager/expeditor, servers and chef/cooks. I spent several years working in restaurants and I was just floored with how incredible this crew was! Everyone was calm and respectful to each other (tough to do during a rush) while also communicating and moving everything through with a sense of urgency. The clear focus on providing a great experience was evident. Super impressive!This gets me to my next point and frankly my only “complaint” about my visit: the setup where you pay (and presumably tip) in advance is clunky and I’m certain leads to fewer tips than this crew clearly deserves. Asking customers (not at the bar) to tip in advance of any service received is a recipe for receiving no tip or a very small one. So few people have cash on hand to tip after the meal so, at the very least, there should be a second opportunity to tip on a card. The pay up front model fits with a cafeteria or buffet- not a high end bistro with excellent service- just my two cents.
Atmosphere: 5
Food: 5
Service: 5
J. J. Smith
Limited menu. Service was good. It was quite loud.
Atmosphere: 4
Food: 4
Service: 4
Clarisa Ortiz
Nice but a little over priced
Atmosphere: 5
Food: 5
Service: 5
Javier Rodriguez
Excellent service and great food! The staff is very friendly and hospitable.
Scott restored my hope in customer service. He went above and beyond. Rang my order up at happy rate since I was just a few minutes past. Offered me a sample of the crab bisque since it was they’re so known for even though I ordered something different but he wanted me to give it a try.
I heard him go above and beyond for every customer there.
Looking forward to my new hang out in the mall when my teens are here.
Atmosphere: 5
Food: 5
Service: 5
Just had the best experience! The team at this location was the best I’ve ever seen or experienced! Please take good care of your staff. They’re all
Gems!
Atmosphere: 5
Food: 5
Service: 5
The prices here are reasonable, and the food is pretty good. The menu is not enormous, but it’s big enough. It’s mostly smaller items and snacks, but there are a couple entrées, including salmon, which is great.
discontinued the bread 🥖
Atmosphere: 2
Food: 2
Service: 2
I ordered the Chicken and goat cheese panini and found it delicious! The balsamic vinegar was a touch overwhelming but overall a delicious meal. Little more expensive than I would've liked but worth it!
Fries and dip
Parking: It's a mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries Side Dish, Nordstrom Burger
Every time we go to eat dinner they are closed! Who closes at 7pm? Please update your hours!
Atmosphere: 1
Food: 5
Service: 1
Always loved this place. 19 for just a turkey sandwich. I didn't want fries. Got charged anyway and didn't know charge to sub soup. Disappointed now and won't be back.
Ordered a French dip at 5:30pm CT and Alfredo pasta to go. No au jus with the French dip and the pasta was hard and looked like it had been sitting out since 11am. My craving for a French dip was not satisfied when I am dipping it into warm milk.
Atmosphere: 4
Food: 1
Service: 3
great experience and amazing service would recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I hate when places don’t have available what’s on their menu after going to all the trouble to come there
I haven’t been here in a while and it was nice to go back. The food was phenomenal. It’s not cheap, but you’re not going to the bistro in Nordstrom for a “good deal” anyway, right?I got a cup of their legendary bisque and it was so delicious while not being overly creamy and rich (in my opinion.) I also got the lump crab, avocado and mango salad and every single ingredient was fresh and tasty and the dressing was just a perfect accompaniment- not overbearing. Their hot tea selection was also great- had a jasmine green that was lovely.Here’s the unexpected part: I sad at the bar so in full view of the kitchen and the back and forth between the manager/expeditor, servers and chef/cooks. I spent several years working in restaurants and I was just floored with how incredible this crew was! Everyone was calm and respectful to each other (tough to do during a rush) while also communicating and moving everything through with a sense of urgency. The clear focus on providing a great experience was evident. Super impressive!This gets me to my next point and frankly my only “complaint” about my visit: the setup where you pay (and presumably tip) in advance is clunky and I’m certain leads to fewer tips than this crew clearly deserves. Asking customers (not at the bar) to tip in advance of any service received is a recipe for receiving no tip or a very small one. So few people have cash on hand to tip after the meal so, at the very least, there should be a second opportunity to tip on a card. The pay up front model fits with a cafeteria or buffet- not a high end bistro with excellent service- just my two cents.
Atmosphere: 5
Food: 5
Service: 5
Limited menu. Service was good. It was quite loud.
Atmosphere: 4
Food: 4
Service: 4
Nice but a little over priced
Atmosphere: 5
Food: 5
Service: 5
Excellent service and great food! The staff is very friendly and hospitable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Gem Caesar
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