Chili's Grill & Bar

The waiter was so cool and very attentive took real good care of us my Mushroom burger it was so delicious and the Sirlion steak so good too the tea was good.
Rated: A+

Atmosphere: 5

Food: 5

Service: 5

We asked no pico, on a Togo order,
Girlfriend is allergic to something in the pico de gallo. We called to complain about order.

Atmosphere: 2

Food: 1

Service: 1

Loved it!

Atmosphere: 5

Food: 5

Service: 5

Worst chilis in Austin. I typically avoid coming here because the service is always terrible however, I was meeting up with some friends that chose this location. I ordered the triple dipper for my meal and asked for the big mouth bites WITHOUT bacon but of course there was bacon on them. When I sent them back, the manager working that night he said that they switched my order with someone’s else’s. I took off the bun and immediately saw remnants of bacon, so I know they just picked them off. I called the manager over and informed him, and he started stuttering saying “I watched them take these fresh off the grill” he clearly was lying in my face. The fact that the “fresh burgers” were the same luke warm temp as the rest of the items on the triple dipper and the remnants of bacon proved he was lying. He didn’t offer an apology and just kept restating that he saw them make new burgers. Our server on the other hand was great and very apologetic. They removed the charge for the triple dipper which was nice but I would have preferred him to just be honest. And thank God I’m not allergic to bacon. I wish I would have gotten his name but this happened on 11/7 around 7:30pm. He’s a terrible example of a manager.

Atmosphere: 4

Food: 1

Service: 4

The food came on-time a the service was nice as well as the food.

Atmosphere: 5

Food: 5

Service: 5

Came in as a party of four with my two children and husband. We were able to get a table quickly and serviced quickly by our server named Sway. He was very patient with our children and fast with their food. Food runners were really fast and the managers touch tables to check on service, which was great. My children food came out good nice and hot. My husband ordered a sirloin steak medium but it came out well other than that he enjoyed it. I have the pick 2 with Nashville style tenders and brisket quesadilla which were pretty good. It ended up coming with a side of mac & cheese. I did not like that. It was overcooked and mushy pasta. Besides that, we enjoyed ourselves and the food was OK. Service was great.

Atmosphere: 5

Food: 3

Service: 5

we parked our car in front of the restaurant entrance as soon as it got dark and were in the restaurant for 30 minutes. when we got out we saw a black car like a mustang that was blocking our car's exit from the parking area. these guys opened the lock of the right front door of my car, damaging the decorative overlay. we reported this incident to the police. be careful in the evening.

Food: 5

I wanted to try Chilis for a long time. The mozzarella sticks were unreal!

Sit at the bar with Jorge he’s the shit. And he’s sexy.

Atmosphere: 5

Food: 5

Service: 5

After being targeted on IG with the triple dipper, we just had to give them a try one night. We were immediately greeted and sat at the high tops near the bar. It was perfect because there was a game they were showing that we were interested to watch. Our server came over and took our drink order, then another person came to drop them off. The server took a bit to come back for our order but did apologize for the wait. It wasn’t too bad of a wait but if you were hungry you would probably have noticed.

When our order came out, the food was warm and they brought us extra ranch. I was a bit disappointed that the mozzarella cheese sticks weren’t as cheesy as the videos showed them to be. It did not extend as you bit into it. But they were still delicious. The tenders were perfectly crispy but tender on the inside. The sliders were our least favorite. It was good enough for our visit and considering its Chili’s.

Atmosphere: 5

Food: 4

Service: 4

Friendly and fast customer service. Definitely recommend this location

Atmosphere: 5

Food: 5

Service: 5

This location used to be decent but super disappointed with our recent visit. Beers were rimmed with tajin even though we were asked specifically and req. Salt. Didn't say anything. Then mozzarella sticks were ice cold, we were told it's because of the sauce toss. They came out cold twice. Management tried to correct it for us but overall the food was just lacking for something that takes little prep.

Atmosphere: 2

Food: 1

Service: 2

Chilis is a no brainer! Not 45th and Lamar, but I’m a southie now so I’ll make do. We had the hamburger and chicken strips, the food was out in less than 5 minutes. Paired with a nice cold shiner it was a perfect evening. We even got to color a picture and donate to charity!

Atmosphere: 5

Food: 5

Service: 5

Got sat no one approached our table manager standing in the back no doing anything they need real leadership! Not just someone collecting a check.

Atmosphere: 1

Food: 2

Service: 1

The food and service were terrible. I waited over 10 minutes to be seated, and no one even acknowledged me. I ordered the mini burgers, but they brought me a full-sized burger instead, and the meat quality was very poor. Overall, a very disappointing experience. I do not recommend this place.

Atmosphere: 1

Food: 1

Service: 1