Chipotle Mexican Grill

2230 Guadalupe St, Austin
(512) 320-0238

Recent Reviews

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Katelyn Rood

This is by far the worst location I’ve visited. If it weren’t so close to the university, I doubt it would stay in business. I arrived at 11:05 a.m. to pick up my order, only to find the store still closed—even though their posted hours say they open at 10:45 a.m. I waited until 11:20 a.m. and finally gave up.

This was especially frustrating during one of the toughest weeks of the year for me. All I wanted was some comfort food from Chipotle, and they completely let me down.

The food quality is also hit or miss. I never know if the rice will be undercooked, overcooked, or just right. After this experience, I won’t be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

Sathvik

somehow ran out of white rice

Jensen Algarin

Bad portion sizes food don’t taste right

Atmosphere: 1

Food: 2

Service: 1

Briana Gardner

Same great food they’ve opened late a few times which put me behind on my lunch break. Other than that everything is fine. Scheduled a head of time and food wasn’t ready both times I came.

Atmosphere: 5

Food: 5

Service: 3

MRK

Forgot to get cheese while getting a bowl and later when asked for cheese, server denied to give. She offer cheese for extra $$.

Never experienced such thing. Other places…after you sit and started eating..if you feel you need more sauce, cheese, sour cream…they always offer.

This location…management need to instruct their employees.

Atmosphere: 5

Food: 5

Service: 1

Matt Hoover

This is probably the worst run Chipotle that I have ever been to. Severely understaffed. Every table is dirty, there was no guac and no chips. The portions were wrong. Just awful have some pride in what you do. They even ran out of tin covers for takeout 🤦‍♂️

Atmosphere: 2

Food: 2

Service: 1

William Prevost

Service is awful, staff barely speak and is not inviting

Atmosphere: 4

Food: 4

Service: 1

alex p

don’t even think about going after 3:00 pm during the school year. they gone tell you all they have is rice and beans and still have u pay $12. mind you, rice is $2 and beans are .99 cent at the grocery store

Dana Milligan

Order anything everything is delicious

Atmosphere: 5

Food: 5

Service: 5

Maria G.

I got extremely sick for two days after ordering here.

Atmosphere: 3

Food: 1

Service: 2

mur mur

Good service and food.

Atmosphere: 3

Food: 3

Service: 3

Levi Edwards

Ordered uber eats. Food came quickly. Once it was finished. The bowl was filled only 1/3. Not worth the money I spent will not be returning here.

Atmosphere: 3

Food: 1

Service: 3

Ella F Marshall

Just go to Cabo bobs

Atmosphere: 1

Food: 1

Service: 1

OrchestraD

First of all, they’re so measly with the food rationing. Half the times they don’t even have basic ingredients like cheese or rice or beans(or even chicken). Even when they do, they give so little food it feels like you’re paying for nothing. I got a kids meal and I finished it in one normal bite.
The customer service is even more disappointing. I always eat chipotle but I’m not coming back to this location.

Atmosphere: 1

Food: 2

Service: 1

Yazmine Owens

the service here has seriously diminished throughout this year. Previously before i went this time i asked for chicken and they gave me the honey chipotle chicken without telling me and charged me! i didn’t even realize until i got home and then i went again today to get a bowl and a tortilla and they rudely said no?! i don’t have to explain myself to create two burritos but the service is absolute horrible

Atmosphere: 1

Food: 3

Service: 1

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