I visited this Chipotle location 30 minutes before closing and had one of the most disrespectful customer service experiences I’ve ever had. The crew was openly rude from the moment I ordered.
When an employee asked if I wanted the last of the chicken, another employee loudly commented “beggars can’t be choosy.” That remark was completely uncalled for, degrading, and extremely unprofessional. I was a paying customer, not an inconvenience.
I understand closing shifts can be stressful, but that does not excuse treating customers with sarcasm and disrespect. If serving food 30 minutes before close is a problem, then the store should adjust its hours accordingly.
This interaction left a very bad impression, and I left feeling insulted rather than valued. I expect much better from a brand like Chipotle.
Atmosphere: 1
Food: 3
Service: 1
laura P
The fajita onions and bell peppers we're well past the point to be chunked soft and mushy. Otherwise everything else was great
Atmosphere: 4
Food: 3
Service: 5
Kiera Caldwell
I genuinely never recommend to order through uber eats cause they make your food any type of way. They are so over stingy on the portions it was barely any meant or cheese or lettuce on there barely no sauce like. IM SURE THEY THEY WOULDNT MAKE THEY FOOD LIKE THIS OR WANT ANYBODY TO SHORTCHANGE THEM ON THERE FOOD! as expensive as they are I paid 25 dollars for this???? The line workers act like it’s coming out of they paycheck literally the most annoying thing you better off going in person! I spent 25 dollars for nothing and uber is not going to refund me but I’ll never order then on uber again. Nobody has money to waste in this piss poor economy cause that bowl wasn’t even a bowl.
Atmosphere: 1
Food: 2
Service: 1
Laura Marie
This location has went significantly down hill. I live closer to this location, but drive to the Cedar Park location because it is so much better. I get food poisoning every time I come to this location. The inside is fairly large and it’s normally so dirty you can barely find a place to sit even though there are plenty of employees.
Atmosphere: 1
Food: 1
Service: 1
Daniel Wolfman
I usually get half&half chicken and steak bowl but had to get the double because of how little of a portion they give, food was also not warm.
Daniel Pitner
I mean it’s Chipotle. If you expect fine dining then you probably shouldn’t review it. Food was tasty, service was fast, and none of the employees were rude. That deserves a five star rating in 2025.
Atmosphere: 5
Food: 5
Service: 5
Sam Kilani
By far my favorite Chipotle <3. The staff here are great.
Atmosphere: 5
Food: 5
Service: 5
julie puig
Great food 😋
Atmosphere: 5
Food: 5
Service: 5
miqbad70
It good
Atmosphere: 5
Food: 5
Service: 5
Carolyn Singleton
The queso was gritty, thick and disgusting, my food was half full and the overall taste and presentation was less than subpar. Do not spend your hard earned money here.
Not clean, not a nice service. I guess they don’t want to work there ….
Atmosphere: 1
Food: 3
Service: 1
Steve Downs
It's Chipotle. I've never had a bad meal here.
Atmosphere: 5
Food: 5
Service: 5
Pankaj Gupta
I went yesterday to this location and the kid who was preparing the burrito was horrible. She didn’t know how to prepare it. Bad attitude and bad skills. Don’t recommend this place
Food: 1
Service: 1
Orion Srini
The soup was hearty and comforting, just like homemade.
Apollo De Jesus
I didn’t get her name but she was great. To told her that rolling a burrito that fat was a skill. Good customer service and food was good
I visited this Chipotle location 30 minutes before closing and had one of the most disrespectful customer service experiences I’ve ever had. The crew was openly rude from the moment I ordered.
When an employee asked if I wanted the last of the chicken, another employee loudly commented “beggars can’t be choosy.” That remark was completely uncalled for, degrading, and extremely unprofessional. I was a paying customer, not an inconvenience.
I understand closing shifts can be stressful, but that does not excuse treating customers with sarcasm and disrespect. If serving food 30 minutes before close is a problem, then the store should adjust its hours accordingly.
This interaction left a very bad impression, and I left feeling insulted rather than valued. I expect much better from a brand like Chipotle.
Atmosphere: 1
Food: 3
Service: 1
The fajita onions and bell peppers we're well past the point to be chunked soft and mushy. Otherwise everything else was great
Atmosphere: 4
Food: 3
Service: 5
I genuinely never recommend to order through uber eats cause they make your food any type of way. They are so over stingy on the portions it was barely any meant or cheese or lettuce on there barely no sauce like. IM SURE THEY THEY WOULDNT MAKE THEY FOOD LIKE THIS OR WANT ANYBODY TO SHORTCHANGE THEM ON THERE FOOD! as expensive as they are I paid 25 dollars for this???? The line workers act like it’s coming out of they paycheck literally the most annoying thing you better off going in person! I spent 25 dollars for nothing and uber is not going to refund me but I’ll never order then on uber again. Nobody has money to waste in this piss poor economy cause that bowl wasn’t even a bowl.
Atmosphere: 1
Food: 2
Service: 1
This location has went significantly down hill. I live closer to this location, but drive to the Cedar Park location because it is so much better. I get food poisoning every time I come to this location. The inside is fairly large and it’s normally so dirty you can barely find a place to sit even though there are plenty of employees.
Atmosphere: 1
Food: 1
Service: 1
I usually get half&half chicken and steak bowl but had to get the double because of how little of a portion they give, food was also not warm.
I mean it’s Chipotle. If you expect fine dining then you probably shouldn’t review it. Food was tasty, service was fast, and none of the employees were rude. That deserves a five star rating in 2025.
Atmosphere: 5
Food: 5
Service: 5
By far my favorite Chipotle <3. The staff here are great.
Atmosphere: 5
Food: 5
Service: 5
Great food 😋
Atmosphere: 5
Food: 5
Service: 5
It good
Atmosphere: 5
Food: 5
Service: 5
The queso was gritty, thick and disgusting, my food was half full and the overall taste and presentation was less than subpar. Do not spend your hard earned money here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not clean, not a nice service. I guess they don’t want to work there ….
Atmosphere: 1
Food: 3
Service: 1
It's Chipotle. I've never had a bad meal here.
Atmosphere: 5
Food: 5
Service: 5
I went yesterday to this location and the kid who was preparing the burrito was horrible. She didn’t know how to prepare it. Bad attitude and bad skills. Don’t recommend this place
Food: 1
Service: 1
The soup was hearty and comforting, just like homemade.
I didn’t get her name but she was great. To told her that rolling a burrito that fat was a skill. Good customer service and food was good
Atmosphere: 5
Food: 5
Service: 5
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