Chipotle Mexican Grill
610 E Stassney Ln, Austin
(512) 707-0969
Recent Reviews
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The workers there were very courteous and they prepped all the ingredients perfectly👌🏾
Atmosphere: 5
Food: 5
Service: 5
Food is chipotle so no real difference between locations. The same scan be said about atmosphere. My complaint is they couldn’t find my order from the chipotle app between 3 people and 20 minutes. Finally, someone came along who knew what to look for.
Atmosphere: 4
Food: 4
Service: 2
Just not the same Chipotle that I remember. They were skimpy on the portions. The steak wasn't that good. For the price to me just wasn't worth it.
Atmosphere: 3
Food: 3
Service: 3
I had a fantastic experience at this Chipotle location this past Saturday night specifically regarding the freshness of the food and the stellar customer service.
Pros:
- Freshness: Even one hour before closing, the station was fully stocked and most everything looked appetizing and fresh.
- Service: These two ladies working the front were superb. They were patient and professional with a rude customer ahead of me, offered me samples when I couldn't decide on which meat, and maintained a nice and friendly attitude despite it being obviously exhausted at the end of the day. Thanks to her help I settled on the steak although that Carne Asada was pretty good too.
- Value: I love how I can get as much veggies and sour cream as my heart desires without getting dinged on the bill. Plus I was lucky and caught their BOGO deal for that day only, and $14 for two quality entrees is exceptional nowadays.
Cons:
- I didn't see any plain cilantro available.
- The red salsa is very heavy on the cumin, but I mixed it with their other lighter salsa for a more balanced flavor. I wish they didn't charge for extra salsa.
Overall, this would be a 4-star experience, but this specific location earned 5 stars on this evening for the exceptional customer service and their ability to keep everything fresh and high-quality even near closing.
Atmosphere: 5
Food: 5
Service: 5
Christopher may just be the #1 chipotle worker in the world. What a spirited, joyful, and professional man!!
Service: 5
Great location , great service , great food. I will be back. A special thanks to Autumn. She was a great help.
Atmosphere: 5
Food: 5
Service: 5
Closing the lobby 2 hours before they close and getting asked to leave is pretty ridiculous.
Atmosphere: 1
Food: 4
Service: 1
I was very disappointed with the food it was on the driest bed of rice I have ever eaten in 61 years the you could not tell the difference between the sour cream and the casso the lettuce looked passed it's sell by date
Atmosphere: 3
Food: 2
Service: 4
Employees are not smiling and they are not interested. They make you wait a lot 👎
Atmosphere: 3
Food: 4
Service: 1
There was a hair in my food.
Restaurantji Recommends
Fast, clean, and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Reasonable prices with twice as much food as I can eat in one sitting.
Atmosphere: 5
Food: 5
Service: 5
They are always out of numerous ingredients.
The servers had an edge on my most recent visit.
The building is a bit elevated, so be prepared for steps or a longer walk is you need a ramp.
Atmosphere: 2
Food: 3
Service: 3
Great!
Atmosphere: 5
Food: 5
Service: 5
Your average chipotle
Atmosphere: 4
Food: 4
Service: 4
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