Chipotle Mexican Grill

610 E Stassney Ln, Austin
(512) 707-0969

Recent Reviews

Mateo Lopez

if I’m paying $15 for a meal.. I fully expect to get my moneys worth..it’s very upsetting when the server gets a semi scoop of an item and proceeds to shake off even more food to lessen the amount.. one serving is 4oz ( a serving spoon size) not a half spoon scoop.increased pricing and less food.. that’s what we’ve come to. SMHTo the credit of this stores employees.. they were very nice. I’m assuming they are just following corporates greedy instructions.

Flor Sanchez

Went for lunch today and picked up a steak bowl to go, this was probably the worst bowl I've had. Steak was dry and chewy, the rice was terrible ? not even the chips were good they were stale.?

Atmosphere: 1

Food: 1

Service: 1

Usagi Moon

Food is usually all good sometimes the food isn’t warm when they serve it but other then that it’s pretty good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

margarita aliaga

When you arrive at night the lounge is closed and there is only takeout. The food is no longer as good as before, the quality has gone down in all branches. The service is bad, but you get out quickly.

Atmosphere: 2

Food: 2

Service: 2

Stetana Fanyquin

Food is good, customer service awful. Guy did not know which burrito was which and couldn't mark them and I ended upeating the wrong burrito because the other person ate mine. Needless to say that I did not enjoy my food because of that. Also place was a mess.I have always been a fan of Chipotle, but this experience was not great.

Atmosphere: 2

Food: 5

Service: 1

Eric Andablo

Great Customer service always from Maria and Fatima love coming here !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Barbacoa Bowl

María Vasquez

This place is perpetually out of vinaigrette dressing, so pointless to order a salad here. Go to another location.

bender rodriguez

Half the tables were covered in leftover food and dirty. There was rice and crumbs all over the floor. On top of that I payed 17 dollars for a burrito and drink. This place was by far one of my worst experiences at any restaurant anywhere.

Atmosphere: 1

Food: 1

Service: 1

Justin Wofford

Barely any chicken in the bowls. Like I should have measured it the amount was so hilariously small. Extremely stale chips, like comically so. I rarely leave comments but this experience was so abundantly negative it motivated me to warn people of this garbage.

Atmosphere: 2

Food: 1

Service: 2

Aaron Hostutler

(DELIVERY REVIEW)Ordered a quesadilla for delivery. Instead I got two tiny pieces of tortilla with a few pieces of chicken scattered about. Literally less than half the size a quesadilla should be. Tried to call and ask why and instead argued with a robot for 5 minutes trying to get a human on the phone. I'm sure going in the restaurant leads to a good experience but delivery seems to be an afterthought since they know people can't call and get through their robot to complain.

Food: 1

Service: 1

Rab Krist

Good food and good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

soup

amazing!! the manager Josh was super cool! he was really efficient and attentive with making my order! best burrito ever!!!

Atmosphere: 5

Food: 5

Service: 5

Elin González

Out of food by 7pm??? And another time out of veggies at 3pm?? This place has gone downhill. It used to be great but not anymore!!

It's Me!

We ordered a salad with side of guacamole using the app. Good portions, in-and-out, low hassle. I do wish there was more lettuce since I did order a salad. Note to self, order extra lettuce.Vegetarian options: Vegan BowlDietary restrictions: Their new Lifestyle Bowl has less rice, no corn, no cheese, with chicken, black beans, fajita mix, tomatoes, lettuce.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Salad, Barbacoa Bowl, Chips, Vegan Bowl, Burrito Bowl of Chicken, Side of Guacamole, Chicken Bowl

Brady Lamont

Hands down the cleanest Chipotle…maybe because it’s always empty. Nonetheless we were given the bottom of the brown rice it was literally crunchy and inedible… (she was literally scraping the rice yes SCRAPING off the side of the container) “lI asked for extra rice and she claimed to need to go make more “this is all I have honey” (MAMM GO MAKE MORE)also the portion sizes were laughable counting chicken as if her job depended on it… I literally asked for double everything… and they charged for itAnd the lady at the counter attempted to charge me for a tortilla on the side as well! SINCE WHEN!This is not the first time but will be the last time we visit this location for $30 + for food that wasn’t fresh and service that was mediocre is criminal. Proceed with cautionI wasn’t going to write this but as my lackluster food digested the more angry I became. Back to cooking at home!

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Chicken Bowl

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