Just tried to have lunch here. There was zero line. One person was cutting meat in the background. One person was filling online orders. One person was seated doing paperwork. 2 of the 3 staff made eye contact with me. No one said hi or welcomed me. No one said they’d be right with me. They just completely ignored me. The 2 staff made secondary eye contact with me as I kept looking for someone to help me on my brief lunch break, but still absolutely no acknowledgement or any offer to help me. After several minutes of me just standing there and no one doing anything to help me, I finally turned and left. I have never experienced such non-existent customer service at any Chipotle and I am a regular. This location needs basic customer service 101 training. I will take my business elsewhere.
Atmosphere: 1
Service: 1
Grace Sitzes
They messed up my online order. Super annoying, didn’t find out until I got home and didn’t have time to go back and fix it.
Deepak
Visited on a weekend evening, quite a crowd and togo order took around 15mins post waiting in queue. Online orders accepted. Food is good and fresh. Courteous staffs who attend each customer. Parking located infront of the store but less accessibility parking options esp over the weekends. Have a good dining.
Atmosphere: 5
Food: 5
Service: 5
Andre R De Campos
There's no necessity for a soo loud sound. It's difficult to talk with someone.
Atmosphere: 2
Food: 5
Service: 3
Victoria Bender
Brown Guac. The place has gone downhill. Food quality is way worse. Items missing from order.
Dirty tables as well. We had to wipe our own.
Atmosphere: 3
Food: 2
Service: 3
Jim F.
It's ok, a bit over priced for what you get.
Atmosphere: 3
Food: 4
Service: 3
Pinky
This was in my burrito. I was chewing when I felt it stab my gum and bleeded. Not sure what it is but it was hard as a rock with spikes. Y’all be careful.
Atmosphere: 1
Food: 1
Service: 1
Ken Jensen
Filthy
Atmosphere: 1
Food: 3
Service: 2
Jon George
Best chipotle ever. They swiftly and humanely dispatched the crazy homeless yelling guy who was trying to steal food.
Atmosphere: 5
Food: 5
Service: 5
Varun Tulsiani
I had an incredibly disappointing experience at Chipotle. I placed my order online with a scheduled pickup time, but when I arrived, my food wasn’t ready — I ended up waiting an extra 30 minutes despite the restaurant being mostly empty. When I politely asked about my order status, the manager, Megan, was extremely unprofessional and disrespectful. She used profanity, told me to wait, and even made a rude gesture as she walked away. The level of customer service and basic courtesy was absolutely unacceptable. I will not be returning and cannot recommend this location.
Just tried to have lunch here. There was zero line. One person was cutting meat in the background. One person was filling online orders. One person was seated doing paperwork. 2 of the 3 staff made eye contact with me. No one said hi or welcomed me. No one said they’d be right with me. They just completely ignored me. The 2 staff made secondary eye contact with me as I kept looking for someone to help me on my brief lunch break, but still absolutely no acknowledgement or any offer to help me. After several minutes of me just standing there and no one doing anything to help me, I finally turned and left. I have never experienced such non-existent customer service at any Chipotle and I am a regular. This location needs basic customer service 101 training. I will take my business elsewhere.
Atmosphere: 1
Service: 1
They messed up my online order. Super annoying, didn’t find out until I got home and didn’t have time to go back and fix it.
Visited on a weekend evening, quite a crowd and togo order took around 15mins post waiting in queue. Online orders accepted. Food is good and fresh. Courteous staffs who attend each customer. Parking located infront of the store but less accessibility parking options esp over the weekends. Have a good dining.
Atmosphere: 5
Food: 5
Service: 5
There's no necessity for a soo loud sound. It's difficult to talk with someone.
Atmosphere: 2
Food: 5
Service: 3
Brown Guac. The place has gone downhill. Food quality is way worse. Items missing from order.
Dirty tables as well. We had to wipe our own.
Atmosphere: 3
Food: 2
Service: 3
It's ok, a bit over priced for what you get.
Atmosphere: 3
Food: 4
Service: 3
This was in my burrito. I was chewing when I felt it stab my gum and bleeded. Not sure what it is but it was hard as a rock with spikes. Y’all be careful.
Atmosphere: 1
Food: 1
Service: 1
Filthy
Atmosphere: 1
Food: 3
Service: 2
Best chipotle ever. They swiftly and humanely dispatched the crazy homeless yelling guy who was trying to steal food.
Atmosphere: 5
Food: 5
Service: 5
I had an incredibly disappointing experience at Chipotle. I placed my order online with a scheduled pickup time, but when I arrived, my food wasn’t ready — I ended up waiting an extra 30 minutes despite the restaurant being mostly empty. When I politely asked about my order status, the manager, Megan, was extremely unprofessional and disrespectful. She used profanity, told me to wait, and even made a rude gesture as she walked away. The level of customer service and basic courtesy was absolutely unacceptable. I will not be returning and cannot recommend this location.
Food: 1
Service: 1
Restaurantji Recommends
Rude manager.
Atmosphere: 1
Service: 1
One of the better chipotles in the area! They do a good job keeping it clean and the service is pleasant!
Atmosphere: 4
Food: 5
Service: 4
Food too pricey. Quality was good but cmon
Atmosphere: 3
Food: 4
Service: 4
I like the customer service
Service: 5
The customer line moved fast.
Atmosphere: 5
Food: 4
Service: 5
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