Chuck E. Cheese
401 W Louis Henna Blvd, Austin
(512) 385-2575
Recent Reviews
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This location was great! The staff was helpful pizza was fresh! Easy access off of highway
Brought my daughter here for her 4th birthday. Staff was friendly, the place was clean, what more can you ask for. If you frequent look into the membership, it's worth it!
Tables are super close together and makes it super uncomfortable. Prices have gotten out of control.
My kids love everything here I like the sports games!!! Enjoy the video!
Very fun place for kids of all ages! I’ve gone here since I was little and I’ve had a great experience every time. ⭐️⭐️⭐️⭐️⭐️
Pizza was good and was made pretty quickly. We got the unlimited games deal and I think that messes with ticket output, several games either gave us no tickets or only 3, after 45 minutes we only had enough for a mini airhead candy and a tiny toy. Arcade area seemed fairly small, could just be due to the building size, but if there were several parties at once it would get super congested on games.
Watered down drinks, but I'm loving the thin crust pizza....salad bar needs lowered sneeze guard, it's too high and all the kids can literally reach it....other than that it's cool!
Not like the commercials
I have been coming here since I was a kid and always enjoyed each time me and my family and I came. Also, the workers also made it fun as well. I wanted my kids to have the remembrance like I did as a kid, but as a parent and experiencing with some of the staff was disappointing and not sure if it was a bad day for some, but didn't deserve to be treated like that regardless of which package is purchased. I can see there have been many changes here which I can understand, but when the atmosphere changes as well versus the games, I would rather be some where else where the kids and adults feel wanted and not certain adults and kids treated differently. I thank you Chuck E. Cheese and I will cherish the years I have spent here, but I will never go back to this location. You all have a blessed day 🙏🏿
Atmosphere: 2
Food: 5
Service: 2
Get the silver pass for the summer! Totally worth it! But change your location to a different city since the silver pass in Austin is more expensive! Still works everywhere if you purchase through the app or website!
Atmosphere: 5
Restaurantji Recommends
Food was horrible! Salad bar should not be allowed at this location it was horrible customer service was horrible no greeting no communication what so ever
Atmosphere: 2
Food: 1
Service: 1
Such a great time for my nephew's birthday party. Amy was great! I also love how fresh the salad bar was.
Atmosphere: 5
Food: 5
Service: 5
Manager Atziry is not compassionate, and lacks customer service skills, unable to resolve issues appropriately. Making a further complaint to cooprate offices.
My sons jacket was also STOLEN.
Atmosphere: 1
Food: 1
Service: 1
The staff wasn't as friendly as you'd expect for children's place.
Atmosphere: 3
Service: 2
The atmosphere was awesome very clean… the cashier however was unpleasant and impatient when I inquired about the different packages. The pizza was greasy yet tasty. The kids enjoyed the cheese crust.
Atmosphere: 5
Food: 2
Service: 2
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