I’ve visited this store once or twice every month for the last five years, but what happened recently was unacceptable. There is a male shift manager who works the night shift, and he was extremely rude and acted in a way that ultimately sent me to the hospital. Other shift managers also seem to be trying to cover for him. Here is my experience:
The night-shift lead—who knows me through a mutual buddy I previously had issues with—appeared to use his position at Dairy Queen to retaliate on his friend’s behalf.
During my first visit at night, I ordered a chicken meal and was forced to wait 45 minutes. The next week, I returned and ordered an M&M Blizzard. I clearly told him I am allergic to Oreos. Despite this, he **intentionally mixed Oreos into my Blizzard**, which caused an allergic reaction and sent me to the ER.
After I recovered, I went back to the store and asked him to connect me with the general manager. He refused to give me the GM’s name. So I visited during the day, and a woman came out pretending to be the general manager. While she spoke to me, people in the back were laughing and giggling. When I asked again if she was truly the general manager, she said yes, laughed, and then became rude while defending the night manager. I later checked online and confirmed she was **not** the general manager.
To this day, I am still trying to speak with the actual person in charge. This behavior is unprofessional, unsafe, and completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Brian Miller
Ice cream was good, service was fist. The lady at the window did not say a word and seemed like she was mad to be there. But it didn't bother me.
Dalton Downing
I love this location the staff is super chill the food is blazing hot like it went from fryer to basket nothing in between the way it should be
Atmosphere: 5
Food: 5
Service: 5
Eddy Orta
Love this place foods always hot staff is always very nice and greet you as you walk in ..been coming here for decades id say
Atmosphere: 5
Food: 5
Service: 5
Kristal Garcia
Stopped by planning to grab dessert here after having a quick drink at the place next door, and came back to find our car towed. The parking signs are really confusing — the spot just said “Customer Parking,” without making it clear that it was only for Dairy Queen. It’s not obvious how parking is divided between the businesses in this lot. The lot is always completely empty too, so I don't understand the reasoning behind being so vindictive.
Reading through other reviews later, it seems this isn’t an isolated incident. Definitely left a bad impression and took away any desire to come back.
Jon Tipton
Always excellent service and delicious food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef Taco Salad, Hunger Buster and Chicken Fingers, Steak Fingers, French Fries, Steak Finger Basket, Oreo Blizzard Treat, Onion Rings, Peanut Butter Cookie Dough Party Blizzard Treat
Lisa Cox
This is the only Dairy Queen that doesn't have ice cream cakes. Why?
Nick
amazing place!!!
Atmosphere: 5
Food: 5
Service: 5
John F
The staff here is amazing! They always make you feel like you're at home.
Atmosphere: 5
Food: 5
Service: 5
Angeluz Graamor
I went to buy a babana as I always do and they treated me badly and the ice cream they didn't put the product which is only a quarter half of the babana and not much ice cream, do the workers eat the product they are selling? I pay for something and they don't give me what it is. Terrible service should not be given a star the supervisors should see their staff how to work or else they will go bankrupt. I hope that the treatment they give to the customers they pay with other people.
In honor of my grandfather's birthday, we visited Dairy Queen, his preferred dining destination, and while we received outstanding customer service, the food was regrettably of poor quality, being excessively greasy, having burger buns that fell apart, and serving cold onion rings, but a staff member promptly replaced the onion rings after we brought this to their attention.
Atmosphere: 5
Food: 3
Service: 5
Angela Walker
I eat the tacos all the time my all time favorite but this particular day I got an order of 3 and whatever they cook the shells or the meat in left a funny taste and after taste that's the first time I threw tacos away....old grease or something can't put my finger on it
I’ve visited this store once or twice every month for the last five years, but what happened recently was unacceptable. There is a male shift manager who works the night shift, and he was extremely rude and acted in a way that ultimately sent me to the hospital. Other shift managers also seem to be trying to cover for him. Here is my experience:
The night-shift lead—who knows me through a mutual buddy I previously had issues with—appeared to use his position at Dairy Queen to retaliate on his friend’s behalf.
During my first visit at night, I ordered a chicken meal and was forced to wait 45 minutes. The next week, I returned and ordered an M&M Blizzard. I clearly told him I am allergic to Oreos. Despite this, he **intentionally mixed Oreos into my Blizzard**, which caused an allergic reaction and sent me to the ER.
After I recovered, I went back to the store and asked him to connect me with the general manager. He refused to give me the GM’s name. So I visited during the day, and a woman came out pretending to be the general manager. While she spoke to me, people in the back were laughing and giggling. When I asked again if she was truly the general manager, she said yes, laughed, and then became rude while defending the night manager. I later checked online and confirmed she was **not** the general manager.
To this day, I am still trying to speak with the actual person in charge. This behavior is unprofessional, unsafe, and completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Ice cream was good, service was fist. The lady at the window did not say a word and seemed like she was mad to be there. But it didn't bother me.
I love this location the staff is super chill the food is blazing hot like it went from fryer to basket nothing in between the way it should be
Atmosphere: 5
Food: 5
Service: 5
Love this place foods always hot staff is always very nice and greet you as you walk in ..been coming here for decades id say
Atmosphere: 5
Food: 5
Service: 5
Stopped by planning to grab dessert here after having a quick drink at the place next door, and came back to find our car towed. The parking signs are really confusing — the spot just said “Customer Parking,” without making it clear that it was only for Dairy Queen. It’s not obvious how parking is divided between the businesses in this lot. The lot is always completely empty too, so I don't understand the reasoning behind being so vindictive.
Reading through other reviews later, it seems this isn’t an isolated incident. Definitely left a bad impression and took away any desire to come back.
Always excellent service and delicious food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef Taco Salad, Hunger Buster and Chicken Fingers, Steak Fingers, French Fries, Steak Finger Basket, Oreo Blizzard Treat, Onion Rings, Peanut Butter Cookie Dough Party Blizzard Treat
This is the only Dairy Queen that doesn't have ice cream cakes. Why?
amazing place!!!
Atmosphere: 5
Food: 5
Service: 5
The staff here is amazing! They always make you feel like you're at home.
Atmosphere: 5
Food: 5
Service: 5
I went to buy a babana as I always do and they treated me badly and the ice cream they didn't put the product which is only a quarter half of the babana and not much ice cream, do the workers eat the product they are selling? I pay for something and they don't give me what it is. Terrible service should not be given a star the supervisors should see their staff how to work or else they will go bankrupt. I hope that the treatment they give to the customers they pay with other people.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They have the best malts around
Atmosphere: 5
Food: 5
Service: 5
Fast service, burgers combo was delicious! Burger was nice and hot! Nice atmosphere as well! 😁😋👍✌️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split Blizzard Treat, Beef Taco Salad
They tow cars in this parking lot. Not worth it.
Atmosphere: 1
Food: 1
Service: 1
In honor of my grandfather's birthday, we visited Dairy Queen, his preferred dining destination, and while we received outstanding customer service, the food was regrettably of poor quality, being excessively greasy, having burger buns that fell apart, and serving cold onion rings, but a staff member promptly replaced the onion rings after we brought this to their attention.
Atmosphere: 5
Food: 3
Service: 5
I eat the tacos all the time my all time favorite but this particular day I got an order of 3 and whatever they cook the shells or the meat in left a funny taste and after taste that's the first time I threw tacos away....old grease or something can't put my finger on it
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