Dairy Queen
2034 W Stassney Ln, Austin
(512) 443-4730
Recent Reviews
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They were really busy but they did a great job. All of our food was hot ,just perfect. And that's not easy for me to say. That team worked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Alaska Pollock Basket, Fries, Steak Finger Basket
The service is absolutely abysmal and the employees don’t seem to GAF. Sat around for over ten minutes waiting for a pre-ordered to-go meal and couldn’t even get the employees to give me an ETA. I walked out and cancelled my order. Mind you, it was not particularly busy, either. They are apparently paying these people $16 to F around and I’m not gonna support that. Management obviously sucks and they don’t train their people to practice basic customer service. The food has always been mid since the 70s so I no what to expect on that front but what I didn’t expect was to basically be ignored for over ten minutes. Never again.
Service: 1
Great place to enjoy a delicious blizzard! Friendly staff and top service! What a pleasure!
Atmosphere: 5
Food: 5
Service: 5
Good people, always a good experience
Atmosphere: 5
Food: 5
Service: 4
Everything there at that DQ is so awesome especially the food
Atmosphere: 5
Food: 5
Service: 5
I love taking the grands there after school sometimes for Blizzard Day! They love it💖
Kid-friendliness: VERY!!!
Atmosphere: 5
Food: 4
Service: 5
Very clean and pleasant atmosphere, only they made a mistake in my order 😐
Atmosphere: 4
Food: 3
Service: 1
This Dairy Queen is excellent. The food is good, and the service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Great little
Atmosphere: 5
Food: 5
Service: 5
My DQ. Quality food every time. Crisp fries, juicy burgers, and cold drinks always.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
bad attitude
Service: 1
This used to be THE place. The staff was fun to interact with and we never had any issues until recently. The past few months, we have gone a few times and each time something comes up. We have tried to order steak fingers twice and both times they have given us chicken. Today, we ordered 2 ice creams, one was the wrong size and they tried to give us a third one.
They didn’t do the classic “flip the cup upside down” on the ice creams and the whole transaction just felt like we were being rushed rather than providing good customer service. When we brought up the extra ice cream and wrong sizes, the window cashier told us to check our receipt and then they shut the window.
We loved coming here because the staff was so energetic, always had positive attitudes and never skipped a beat. We miss that DQ and we unfortunately probably won’t be back! :’)
Atmosphere: 3
Food: 4
Service: 2
I could give 0 stars if I could!
Service was terrible! Ms Sam was very rude to me and my family and then I saw some kid working there drop my icecream that I was already waiting for the past hour.
The icecream also tasted like sanitizer.. disgusting.. this Dairy Queen is ran by students that don’t know what they’re doing! I very much miss the old crew.
Would not recommend this place to anyone especially if you have a truck or big vehicle!
Atmosphere: 1
Food: 1
Service: 1
I went on Thursday night 2 minutes before closing .I am happy to say that I was treated with Awesome customer service!
They served me with a smile. I JUST WANTED TO THANK THE CREW WORKING THAT THURSDAY NIGHT
Should have a bigger sign by entrance in drive thru and on the menu below , hit my truck trying to go thru the small corner , now gotta pay to have my bumper painted
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