Ice cream had ice chunks in it. Flavor was ok. Not impressed. The staff guy was very nice though.
Parvina Briskman
Was pleasantly surprised with the flavor selection!
Steve Justice
Very rich gelato. I normally don’t like it but this place is amazing. Great server guy. Very helpful in choosing.
Aaron Brown
Wonderful flavors! Brings me back to being in Italy. High quality ingredients for sure. The chocolate dolce Neve bar is my go to option, but I also love the rotating flavors and regular flavors.
Anna Orrillo
Jacob was amazing!! Customer service was top notch!
Eunice Wegener
Gelato was good. I was a bit disappointed because I wanted the alcohol infused one. But they are seasonal.
Gabby Jefferson
It was my first time at this location and it was pretty empty due to some filming outside but that didn’t impact the flavors or service. I got the mango and watermelon sorbet both very fresh and not too sweet. Marco helped me with everything and was very kind! P
Ansley Bird
Good gelato, not great staff. Came here with my parents on a Saturday night and we got gelato and sat outside. They were closing soon-ish (next 20-15) and the one employee who was working came outside and told use to leave and we asked if we could finish up and head out when they close and she straight up said no. It was so bizarre… Like really weird. My poor parents were so confused as to the lack of customer service. Like keep to your hours… especially when people buy $60+ in ice cream. I live upstairs and will never be back. Ever.
CKB
Excellent
Loan Lukas
Best gelato in Austin! Go here it’s amazing. The owner is very friendly and from Italy.
Affogato was delicious! I chose salted caramel Gelato and it was heaven.
Agustín R. Michel
Amazing… great ice cream!
Dolce Neve Gelato… we make ice cream better…!
Kevin Katz
Small selection. Not as tasty as I would have hoped. Difficult parking. Not cheap.
Meera Sanjad
Best gelato ever. WOW
Trish Lee
Gelato was great but the service was subpar. No greeting and the young man barely spoke. I said hi and the the guy didn’t say anything back. His silence was eerie to the point I asked if he was ok. Mind you I’m trying to make conversation by telling him it’s my first time there. I almost walked out but why would I let him ruin my chance to even try this place? Just a mess. He was incredibly rude and awkward. Customer service isn’t for him. Whoever was on schedule around 6PM, Wednesday (today) needs to either be coached or let go.
Ice cream had ice chunks in it. Flavor was ok. Not impressed. The staff guy was very nice though.
Was pleasantly surprised with the flavor selection!
Very rich gelato. I normally don’t like it but this place is amazing. Great server guy. Very helpful in choosing.
Wonderful flavors! Brings me back to being in Italy. High quality ingredients for sure.
The chocolate dolce Neve bar is my go to option, but I also love the rotating flavors and regular flavors.
Jacob was amazing!! Customer service was top notch!
Gelato was good. I was a bit disappointed because I wanted the alcohol infused one. But they are seasonal.
It was my first time at this location and it was pretty empty due to some filming outside but that didn’t impact the flavors or service. I got the mango and watermelon sorbet both very fresh and not too sweet. Marco helped me with everything and was very kind! P
Good gelato, not great staff. Came here with my parents on a Saturday night and we got gelato and sat outside. They were closing soon-ish (next 20-15) and the one employee who was working came outside and told use to leave and we asked if we could finish up and head out when they close and she straight up said no. It was so bizarre… Like really weird. My poor parents were so confused as to the lack of customer service. Like keep to your hours… especially when people buy $60+ in ice cream. I live upstairs and will never be back. Ever.
Excellent
Best gelato in Austin! Go here it’s amazing. The owner is very friendly and from Italy.
Restaurantji Recommends
Affogato was delicious! I chose salted caramel Gelato and it was heaven.
Amazing… great ice cream!
Dolce Neve Gelato… we make ice cream better…!
Small selection. Not as tasty as I would have hoped. Difficult parking. Not cheap.
Best gelato ever. WOW
Gelato was great but the service was subpar. No greeting and the young man barely spoke. I said hi and the the guy didn’t say anything back. His silence was eerie to the point I asked if he was ok. Mind you I’m trying to make conversation by telling him it’s my first time there. I almost walked out but why would I let him ruin my chance to even try this place? Just a mess. He was incredibly rude and awkward. Customer service isn’t for him. Whoever was on schedule around 6PM, Wednesday (today) needs to either be coached or let go.
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