Domino's Pizza
1807 W Slaughter Ln Ste 465 Ste 465, Austin
(512) 291-8300
Recent Reviews
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Idk why a pizza place would be open so late these poor workers šš good service and friendly staff make sure you tip them good!!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely unacceptable experience. Iāve been a loyal customer of this Dominoās, but tonight might have changed that. I ordered a veggie pizza and they gave me pepperoni. Now mistakes happen, but I didnāt discover it until I was an hour away, so I called the store. After being on hold for 10 minutes, the employee demanded āproofā and then told me the only thing they could offer was a creditāeven though I clearly asked for a refund for the incorrect item.
When I questioned this, the manager got on the phone and became openly condescending, ending his explanation with āunderstand?ā and then telling me, āthen youāre not thinking.ā When I took offense, he actually mocked me for not understanding why they couldn't do partial refund. (And laughed when I suggested he just refund all 30 bucks. ) He them tried to push a āfree pizza next timeā insteadālike Iād ever trust this location again after his lack of professionalism and apology.
And when I called back to escalate, they made me wait 10 minutes before hanging up on me.
This is hands-down the worst customer service Iāve ever experienced at this Dominoās. Completely unprofessional, dismissive, and disrespectful. Not sure why they couldn't just say sorry. Maybe if they started that way a credit would have been fine. But he was just pissed that I wouldn't shut up and eat what they gave me.
Food: 1
Service: 1
Donāt stay too long, you will be towed.
Atmosphere: 1
Food: 1
Service: 1
Always Hits the Spot!
This Dominoās location is consistently awesome. I always order the pepperoni pizza, and it never disappoints. The crust is perfectly cooked, the toppings are generous, and it always arrives hot and fresh. Delivery is fast, and even when I do carryout, the staff is friendly and efficient.
Iāve tried other pizza places, but I keep coming back here ā they just get it right every time. Big thanks to the team at this location. Keep doing what youāre doing!
Atmosphere: 5
Food: 5
Service: 5
I just ordered a big order last night from Domino's, and it came in perfect! Everything was great, exactly as ordered. They never let us down, best Dominos in town!! It came quick too. No problems at all, I love Domino's. We all do here in our house! Thank you for being so attentive to your service, we do appreciate it! Oh, and even the best thing was the deals they've got going on right now, saved me, like $40 something dollars. So I got like 4 pizzas, a pasta bowl, and some $2.99 bread rolls and we also, got two 2 liter drinks , ALL FOR JUST about $56 bucks. I always tip better, so it was about $70, but truly a really good deal!
Atmosphere: 5
Food: 5
Service: 5
Great service, fast and friendly for carry out. Gluten free crust option was great, I got the deluxe pizza on it. We also got a hand tossed pepperoni pizza, and the pepperoni wasnāt very good.
Atmosphere: 5
Food: 4
Service: 5
Best Dominos in Austin. Pizza was absolutely fantastic!! Cheese to sauce proportion was spot on, and the bread is cooked to perfection. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Always fast delivery. Pizza is always hot. And order is always correct. I have a confusing apartment complex but delivery drivers are always friendly and kind. Love this location 10/10
Atmosphere: 5
Food: 5
Service: 5
I'm sorry but I have to do this review. I have been eating at this Dominoes (store closest to my home) and others for years. I have never had a problem with a pizza and never wrote a review until today. I ordered an ExtravagnZZa and MeatZZa. The crust was really soggy and made the pizza basically inedible. I called to talk to someone who was pretty apathetic about it so I'm writing this review. It probably doesn't mean anything to anyone there but this location just lost my business.
Atmosphere: 1
Food: 1
Service: 1
Food is great but customer service in person sucks,they basically ignore you until you go away,I am old school and when I was working in customer service they thought us different especially if someone needed help or questions about certain things but now customer service is not the same.
I went to the location on slaughter ln asking about a coupon code but they totally ignored me and I finally did what they wanted me to do and leave so if you ever need assistance in this location, good luck.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
They do a great job. Look for coupons. Pizzas always hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
they just take photos of vehicles in the parking lot instead of taking care of their customers.
Atmosphere: 1
Food: 1
Service: 1
Adult people but act like kid. You go to the bar and trail random came and pick up our cars.
Play not nice⦠if you donāt have time better worry about your reviews and not stalk people who left their car and call to trail
Been eating at this location for at least 10 years never an issue. Until last Thursday. Me and the wife shared a pizza the extravaganza..1 hour after I ate I got soooo sick.
Atmosphere: 5
Food: 1
Service: 5
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