DoubleDave's Pizzaworks

Get the pepperoni rolls, trust me!

Not clear about association with original stores, never knew about this location,only found out by calling. You try extra hard to patronize, they think it’s expected of you,you’re welcome

The pizza is delicious when it’s fresh. Not much of a fan for their other menu items, but service is friendly.

Great pizza and pepperoni rolls. A must stop in Austin!

always a great pIzza

I appreciated the service as it hour was late. The food was exactly what I wanted . I would like a little personalized space but baring that the food what the important part along with service.

The main reason for my review is that Double Dave’s has recently implemented a 3% surcharge for credit cards. This is illegal on a state level, however there if a federal loophole that makes it unlikely for them to be prosecuted for it.

It is so frustrating to constantly be nickel and dimed by companies, while they simultaneously provide lower and lower quality of service and product. We come here often for the buffet, and the manager is always super kind and accommodating and while I know that the store level employees have nothing to do with this change, the “powers that be” should know that consumers are taking notice and we are NOT happy about it.

Willingly paid 1 dollar for ranch with pizza (none was offered complimentary) which was fine. I then asked to grab it from the buffet ranch sitting out all day instead of much larger prepackaged sides partially to save them on their margin but also to have smaller sides to share with family separately.

Started grabbing 3 very small ranch cups from buffet where you can grab as much as you want normally btw. Then the bigger guy, seemingly a manager, freaked out and confronted me super awkwardly. After giving me a super hard time in front of his store, he told me every cent mattered even after I explained how technically each cup is less, and is saving him money versus much smaller margin on fresh, prepackaged versions (thats why they charge a full dollar plus tax for these btw). The whole thing was stupid and did not need to happen. Do I really need to point out the obvious here: taking better care of your CUSTOMERS is how you make more money, NOT nickel and diming and arguing over ranch cups to the point of shaming your customer out the door.

Needless to say, our business doesn't feel welcome at this location, and I expect yours wont either. Place was empty and dead by the way.

We had pizza from this place served at our child’s bday party and even a bunch of 7 year olds complained how awful it was. I didn’t try it but you could tell just by looking at it that it was going to be bad.

They are also NOT tree nut allergy friendly.

We had no choice where to get it from or we definitely would have chosen somewhere else.

Walked in to an empty restaurant. Staff informed us that there would be HOUR wait because of delivery orders. I grew up in College Station, so I'm very familiar with DD and I own a restaurant. Dine in customers always trump delivery customers guys. I'm guessing this is why so many DD locations are closing....poor management. No wait at Kerby Lane 100 feet away.

Came here with my son, who has special needs and is very picky. The staff were super kind and accommodating for us. Pizza and pepperoni rolls are great. Buffet was fresh and plentiful.

Waited 40 min for 12 rolls and a salad, and I called it in ahead of time.

Atmosphere: 3

Food: 5

Service: 2

I haven't had double Dave's in a long Time. I was a little underwhelmed. It was good. It just could have been better. Sorry double Dave's

Atmosphere: 4

Food: 3

Service: 4

good place

Atmosphere: 5

Food: 5

Service: 5

UPDATED: Originally I gave this a 1 star, but Chris, one of their new mangers earned this updated rating. He made sure I was taken care of and is not sure why my free pizza wasn't on my profile. He honored my free pizza and even threw in some pizza rolls. He really went above what was needed. Thank you Chris.

Ordered a single medium pizza through Grubhub around 4pm. Estimate time of delivery 5:10pm. At 5:30 I called and asked what is the status of my pizza.

Long story short, they sent out the pizza to the wrong address and I didn’t get a pizza until 8:00pm… 4 hours later.

When I called in the next day to get my free pizza, the current manager said he didn't see it on there and didn't know anything about it. I asked if he could call Chris the manager who I spoke with and he said he didn't have his number and that he was too busy to deal w/ this.

At this point, I can clearly see that customer service is not a priority for this guy so I ended the call and left this review.

Atmosphere: 1

Food: 4

Service: 1