Placed an order and they didn't even have the donuts in stock! Had a craving for Boston cream filled donuts (5 of the 12) just to be disappointed upon pick-up). Never had issues with Krispy Kreme delivered
Atmosphere: 1
Food: 1
Service: 1
Ricky Torres
Good atmosphere to hangout and do a little work on your laptop or just surf the net. Great staff and good drinks.
Atmosphere: 5
Food: 5
Service: 5
B.J. Gober
This was a quick in and out. Bathrooms were clean and the order was waiting when we walked in. Use the online app makes things go quick.
Atmosphere: 3
Food: 4
Service: 4
Johnathon Cox
Dude with the red beard was very helpful, also great selection of donuts
Atmosphere: 5
Food: 5
Service: 5
Tawne Decker
Ice cream, and Donuts and Pastries, O My!
Wonderful manager, place was very clean, products were fresh and tempting. Great place to get your sugar on!
Atmosphere: 5
Food: 5
Service: 5
Todd Simmons
I grew up on Dunkin’ in New England. I’m so glad we have a location here in Austin (Belterra). Anytime the drive-thru has been slow for me it was because someone ahead had an ice cream order. They make iced coffee quick and on the rare occasion I have had a problem with an order they fix it super fast. In my experience the drive thru team is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Ali
They are really nice and they move the drive via line quickly. Enjoy their coffee!
Atmosphere: 5
Food: 5
Service: 5
Lacy Goodwin
The place is a little small inside it feels cramped when you want to sit and eat. The staff are so friendly though and super sweet. They interacted with my children Wich was nice 🙂. The place is very clean Wich is also a plus.
Atmosphere: 3
Food: 4
Service: 5
Charlotte Gainer
doordashed from this location and only got ONE of the donuts I ordered. They filled the box with plain powdered cake donuts which I hate instead of letting my dasher know they were out of the ones I ordered. So instead of communicating they just decided to fill the box with nasty powdered donuts. Will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Charles Ebbinghaus
We got to Dunkin' Donuts an hour before they closed. The selection was not big but at the end of it all they let us walk out of the store with a dozen donuts for free
Great location, cozy atmosphere inside. I only had a drink, a matcha latte, which was made quite well. The staff were friendly, especially the lovely lady who served me. I didn’t try any of donuts. It’s a nice spot to enjoy coffee or matcha. The view from the window adds to the experience. Also great place to sit down and get some work done.
Atmosphere: 5
Food: 4
Service: 5
B N
Unfortunately, this Dunkin' location leaves a lot to be desired. They seem to be out of donuts on a regular basis, which is disappointing for a donut shop. The customer service here isn’t the greatest either, and my husband has even questioned the freshness of their donuts—he’s wondered if they might be day-old at times. If you’re looking for quality donuts and coffee, there are better options nearby.
Atmosphere: 2
Food: 2
Service: 2
Diego Diaz
Friendly staff, clean inside
Atmosphere: 5
Food: 5
Service: 5
Sabrina Johnson
I visited the Belterra Location this morning , wanting to treat myself for my birthday. Drive Thru worker is lacking on customer service skills. If you’re having a bad day, please don’t bring your attitude to work. You can make or break someone’s day because you may be the first contact. I will say you broke mine! Great Customer Service is key to a Successful Business!
Prof Vemuri Lakshminarayana
Good drive in - pick up facilities! Very good Coffee taste! Good & quick service!
Placed an order and they didn't even have the donuts in stock! Had a craving for Boston cream filled donuts (5 of the 12) just to be disappointed upon pick-up). Never had issues with Krispy Kreme delivered
Atmosphere: 1
Food: 1
Service: 1
Good atmosphere to hangout and do a little work on your laptop or just surf the net.
Great staff and good drinks.
Atmosphere: 5
Food: 5
Service: 5
This was a quick in and out. Bathrooms were clean and the order was waiting when we walked in. Use the online app makes things go quick.
Atmosphere: 3
Food: 4
Service: 4
Dude with the red beard was very helpful, also great selection of donuts
Atmosphere: 5
Food: 5
Service: 5
Ice cream, and Donuts and Pastries, O My!
Wonderful manager, place was very clean, products were fresh and tempting. Great place to get your sugar on!
Atmosphere: 5
Food: 5
Service: 5
I grew up on Dunkin’ in New England. I’m so glad we have a location here in Austin (Belterra). Anytime the drive-thru has been slow for me it was because someone ahead had an ice cream order. They make iced coffee quick and on the rare occasion I have had a problem with an order they fix it super fast. In my experience the drive thru team is always friendly.
Atmosphere: 5
Food: 5
Service: 5
They are really nice and they move the drive via line quickly. Enjoy their coffee!
Atmosphere: 5
Food: 5
Service: 5
The place is a little small inside it feels cramped when you want to sit and eat. The staff are so friendly though and super sweet. They interacted with my children Wich was nice 🙂. The place is very clean Wich is also a plus.
Atmosphere: 3
Food: 4
Service: 5
doordashed from this location and only got ONE of the donuts I ordered. They filled the box with plain powdered cake donuts which I hate instead of letting my dasher know they were out of the ones I ordered. So instead of communicating they just decided to fill the box with nasty powdered donuts. Will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
We got to Dunkin' Donuts an hour before they closed. The selection was not big but at the end of it all they let us walk out of the store with a dozen donuts for free
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great location, cozy atmosphere inside. I only had a drink, a matcha latte, which was made quite well. The staff were friendly, especially the lovely lady who served me. I didn’t try any of donuts. It’s a nice spot to enjoy coffee or matcha. The view from the window adds to the experience. Also great place to sit down and get some work done.
Atmosphere: 5
Food: 4
Service: 5
Unfortunately, this Dunkin' location leaves a lot to be desired. They seem to be out of donuts on a regular basis, which is disappointing for a donut shop. The customer service here isn’t the greatest either, and my husband has even questioned the freshness of their donuts—he’s wondered if they might be day-old at times. If you’re looking for quality donuts and coffee, there are better options nearby.
Atmosphere: 2
Food: 2
Service: 2
Friendly staff, clean inside
Atmosphere: 5
Food: 5
Service: 5
I visited the Belterra Location this morning , wanting to treat myself for my birthday. Drive Thru worker is lacking on customer service skills. If you’re having a bad day, please don’t bring your attitude to work. You can make or break someone’s day because you may be the first contact. I will say you broke mine! Great Customer Service is key to a Successful Business!
Good drive in - pick up facilities!
Very good Coffee taste!
Good & quick service!
Atmosphere: 4
Food: 5
Service: 5
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