Frozen coffee was not frozen and lacked my flavor I wanted. My bagel was burnt and hard with cream cheese so thick it was not edible. The boy at the window had no customer service skills or manners. I will never visit this location again. Not only did I waste my money but was late to work for crappy food and service for it
Atmosphere: 1
Food: 2
Service: 1
Mari Hernandez
The manager that was just on shift really needs extra training on customer service. Not sure if they got new staff as this experience was totally different from the kind staff that is normally there. When ordering we asked everything we wanted for our coffee which an item was not in the coffee in which we kindly asked if we can get the item added to the coffee and the manager not sure if her name was Fallon as that’s what’s stated on reciept got so annoyed as if she was the one that paid for the drink, took the drink and slammed the window. No acknowledgement, accountability or apology for the order going out in correctly. Came back to the window still looking annoyed, gave us our drink and slammed the window again. No signs or skill set of management was portrayed here. Won’t be coming back here for a while.
Atmosphere: 1
Food: 4
Service: 1
Eric
Weird Dunkin experience. Out of all bagels and crossiants. Wildy slow service despite no one in the store. Drive thru and mobile orders clearly took priority to walk ins.
Atmosphere: 4
Food: 2
Service: 2
Gracie De Luna
Staff was super amazing and friendly despite almost closing time
Atmosphere: 5
Food: 5
Service: 5
Daximus Decimus Meridius
If I order with my delivery a croissant you neeed to give me a freakin croissant this is the 3rd time in a row you guys give me a regular untoasted bread instead of a croissant I ordered who wants uncooked bread with their sausage and eggs that doesn’t even freakin go together like it just gives carelessness do better Dunkin’ Donuts !!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Corey
I HATE having to tell businesses their product is not good. This is unsat.
Atmosphere: 5
Food: 1
Service: 2
Jessica Gaza
I forgot to post this this morning, I come in Almost every day, and Mary is here almost Every time I come in, She is always so nice and so welcoming, And I love the way that she treats my dog. This is our favorite location because of Mary.
Atmosphere: 5
Food: 5
Service: 5
Ga'Lisa Steward
Christian is the best worker ! The staffing here is so welcoming and my drinks come out great all the time. P.S. try the hash browns :)
Atmosphere: 5
Food: 5
Service: 5
RJ Castillo
Monica provided excellent customer service! Additionally, the place is clean and a good place to sit and eat, with movies in the background.
Atmosphere: 4
Food: 4
Service: 5
Yanira Ibarra
I had placed an order, but they didn’t have what I asked for. I told them if they could change it for donuts instead of the small ones, and during all that time he kept laughing at me while I was making my request. I don’t see what’s so funny, young people today have no respect.
Over twenty minutes for a order to be ready is quite ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Makenna Ray
I come to this location frequently and the staff is always great! Service is fast and the staff are so sweet!! I usually go in the mornings, but no matter what time you go the service is great!
Atmosphere: 5
Food: 5
Service: 5
L B
Half the time I ask for Almond Milk they give me regular. Please be mindful of who you give regular milk to, because some of us cannot have it.
Food: 1
Darla Martinez
Got in, got out quickly. Place was clean, staff was nice, donuts are fresh and the coffee is great. Everything yum!
Atmosphere: 5
Food: 5
Service: 5
Emily Arreola
Devin was so sweet and really great service when I was having a terrible day!
Frozen coffee was not frozen and lacked my flavor I wanted. My bagel was burnt and hard with cream cheese so thick it was not edible. The boy at the window had no customer service skills or manners. I will never visit this location again. Not only did I waste my money but was late to work for crappy food and service for it
Atmosphere: 1
Food: 2
Service: 1
The manager that was just on shift really needs extra training on customer service. Not sure if they got new staff as this experience was totally different from the kind staff that is normally there. When ordering we asked everything we wanted for our coffee which an item was not in the coffee in which we kindly asked if we can get the item added to the coffee and the manager not sure if her name was Fallon as that’s what’s stated on reciept got so annoyed as if she was the one that paid for the drink, took the drink and slammed the window. No acknowledgement, accountability or apology for the order going out in correctly. Came back to the window still looking annoyed, gave us our drink and slammed the window again. No signs or skill set of management was portrayed here. Won’t be coming back here for a while.
Atmosphere: 1
Food: 4
Service: 1
Weird Dunkin experience. Out of all bagels and crossiants. Wildy slow service despite no one in the store. Drive thru and mobile orders clearly took priority to walk ins.
Atmosphere: 4
Food: 2
Service: 2
Staff was super amazing and friendly despite almost closing time
Atmosphere: 5
Food: 5
Service: 5
If I order with my delivery a croissant you neeed to give me a freakin croissant this is the 3rd time in a row you guys give me a regular untoasted bread instead of a croissant I ordered who wants uncooked bread with their sausage and eggs that doesn’t even freakin go together like it just gives carelessness do better Dunkin’ Donuts !!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I HATE having to tell businesses their product is not good. This is unsat.
Atmosphere: 5
Food: 1
Service: 2
I forgot to post this this morning, I come in Almost every day, and Mary is here almost Every time I come in, She is always so nice and so welcoming, And I love the way that she treats my dog. This is our favorite location because of Mary.
Atmosphere: 5
Food: 5
Service: 5
Christian is the best worker ! The staffing here is so welcoming and my drinks come out great all the time. P.S. try the hash browns :)
Atmosphere: 5
Food: 5
Service: 5
Monica provided excellent customer service! Additionally, the place is clean and a good place to sit and eat, with movies in the background.
Atmosphere: 4
Food: 4
Service: 5
I had placed an order, but they didn’t have what I asked for. I told them if they could change it for donuts instead of the small ones, and during all that time he kept laughing at me while I was making my request. I don’t see what’s so funny, young people today have no respect.
Restaurantji Recommends
Over twenty minutes for a order to be ready is quite ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I come to this location frequently and the staff is always great! Service is fast and the staff are so sweet!! I usually go in the mornings, but no matter what time you go the service is great!
Atmosphere: 5
Food: 5
Service: 5
Half the time I ask for Almond Milk they give me regular. Please be mindful of who you give regular milk to, because some of us cannot have it.
Food: 1
Got in, got out quickly. Place was clean, staff was nice, donuts are fresh and the coffee is great. Everything yum!
Atmosphere: 5
Food: 5
Service: 5
Devin was so sweet and really great service when I was having a terrible day!
Atmosphere: 5
Food: 5
Service: 5
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