Dunkin'

401 W Slaughter Ln, Austin
(512) 953-9501

Recent Reviews

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Julianna Shunk

I know that the stereotype with Dunkin is you’ll never know how your coffee is going to taste even when you get the same exact one every time, and I can live with that… but WAYYYYY too many times have I been served uncooked breakfast foods. The wrap I got this morning… the cheese is still cold and the tortilla is completely raw. The food was never heated up. Again, this isn’t a one off occurrence, this has been multiple times.

Atmosphere: 3

Food: 2

Service: 5

Robert Cruz

This place is so inconsistent with my coffee order that it literally never taste the same and just now got one that taste like pure milk and sugar. Time to coming stop here.

Nanc Neumann

Decent in every way, remodeled- a little mote expensive than other D&Ds

Atmosphere: 5

Food: 4

Service: 4

Tray Caffey

If you could keep workers off their phones we could get our orders alil faster

Atmosphere: 3

Food: 5

Service: 2

Tim Walker

Customer service was insane. Donuts were average, but the service more than made up for it. It was white glove service at its finest. The guy even hugged us when we left and thanked us for coming in.

Atmosphere: 5

Food: 5

Service: 5

Angel Martinez

Sat.14. 1:35pm. Worst costumer service by a woman with orange hair. Rudest employee I have ever encountered. Rolled her eyes. Cussed. Ignored me. Slammed all equipment. Horrible to her co worker too. She needs to be talked to asap. Made the whole experience horrible. Tried to call to complain. Hung up on.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Sarmiento

This Dunkin seriously needs to get their ish together. Most of the time I get Bad attitudes from staff; got my whole order wrong yesterday, thankfully the manager was super nice about it. Other than that you guys fr need to hire new staff because it’s going to eventually drive me away and go to Dutch bros instead.

Atmosphere: 3

Food: 4

Service: 3

Alexis Austin

My boyfriend and I ordered frozen butter pecan coffees from this location and they were perfect! Locations closer to our home some takes notes.

Food: 5

Service: 5

Miguel Morales

Don’t come to this location. Cleanliness is not a priority here.

Atmosphere: 1

Food: 1

Service: 1

Christopher Darlington

Terrible service and probably the worst coffee ever.

Eddy Lopez

Iced coffee always on point if they get your order right!

Atmosphere: 3

Food: 5

Service: 5

Kim France

Donuts are not fresh but the coffee never disappoints.

Atmosphere: 5

Food: 2

Service: 5

Lori Brown

OMG! What a disappointment! Visiting my daughter and wanted a good cup of coffee. Ordered coffee with sugar (person said they make it with 4 sugars). I assumed that would be moderately sweet but no, it was syrupy sweet. Decided to try the Sourdough Toast Sandwich. That was bad. The “toast” was soft squishy bread not toasted at all. Flavor was not good. Will not order from Dunkin again.

Atmosphere: 4

Food: 1

Service: 1

Lindsay

Referring to me as a man several times before I had to correct the staff. Visiting this location left me feeling disgusting as I left.

Atmosphere: 1

Food: 1

Service: 1

Hanna Tiner

Discrimination against deaf. How sad and pathetic are you.

Atmosphere: 1

Food: 1

Service: 1

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