Burger was good, fries were great, I got the Cajun ones. Staff was friendly and helpful.
Atmosphere: 3
Food: 4
Service: 5
Subin Lee
Nice french fries and burgers
Atmosphere: 5
Food: 5
Service: 5
Israel Rodríguez
One of the few burgers that actually feel and taste like burgers. So burgers start out plain and you get to add more ingredients, no extra charge. Or at least I think so. I got the burgers through combos.
Atmosphere: 5
Food: 5
Service: 5
Jaime Ramirez
If you are looking hamburger diferent at the other Mark, try this food,
Atmosphere: 5
Food: 5
Service: 5
Ana Labrador
I come here often and everyone working here is always so refreshingly nice and friendly. The food is also always good tasting and orders come out really fast. Would recommend coming to eat here!
Atmosphere: 5
Food: 5
Service: 5
Jonah Sam
I hadn’t been to Five Guys in a while, but this visit didn’t disappoint! Hot, fresh food, great service from Jarred and his team, and a clean restaurant. I’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Coley O'Connor
Pricey but good. Small fries are a huge portion. Staff was welcoming when I walked in. Vanessa P was particularly kind while she took my order and guided me through all the options as it was my first time eating here. We need more people like Vanessa working in customer service roles.
Atmosphere: 5
Food: 5
Service: 5
Bora B
Five Guys is very expensive! We were 2 people, and 2 burgers with drinks cost way too much. We ended up choosing P. Terry’s instead — the taste difference can’t be that big anyway. Not worth the high price.
Atmosphere: 2
Food: 2
Service: 2
Neira
You guys are the best!!! Food as always fresh, Beef juicy and cooked to perfection lettuce fresh crunchy overall you cannot find better fast food that is gonna make you this fresh food on time. Employees are amazing so nice. They’re definitely doing their best. No, nobody can beat those Cajun fries!!!
Atmosphere: 5
Food: 5
Service: 5
Haneen Rahhal
I’ve been a regular customer at this restaurant for a long time, usually visiting every few days with my young daughters. Unfortunately, my recent experience was extremely disappointing and upsetting. During our last visit, the staff was completely different from usual. I was surprised to learn that they now charge $3 for water and don’t even provide regular water cups anymore — something that was never the case before. After paying for our order, I asked for two cups of water. A new employee named Amy handed me the cups, but when I went with my daughters to fill them, she left the register — leaving a line of customers waiting — just to follow and watch us, as if we were doing something wrong. One of my daughters wanted a tiny bit of soda, and I allowed her to have just a small amount. Amy immediately started yelling at me in front of everyone, saying I had to pay for it, even though it was a minimal amount. She was rude, loud, and completely unprofessional. My daughters started crying, and I was shocked and embarrassed. I requested a refund because I no longer felt comfortable staying. The manager told my husband later that they were sorry, that Amy was a new trainee, and that they would call us to invite us back and apologize properly — but no one ever called. This was one of the worst customer service experiences I’ve ever had. It’s sad because we used to enjoy coming here as a family, but after this incident, I don’t feel welcome anymore. “I hope management takes this seriously and trains their staff on respect and customer service.”
Decided to try out 5 Guys. Never had it. Good burger, and I love the peanut thing, but the price is high. Not worth the cost, imho.
Atmosphere: 4
Food: 4
Service: 4
L. C
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Jada
$3 for a cup of water $10 for a large fry. The guy said they didn’t have water…just didn’t understand I guess. Corporate companies are just getting greedy… thumbs down, won’t come again.
Atmosphere: 1
Service: 1
Uriel Shepherd
The host offered us a nice table.
Victor Garcia
Vanessa, the operating manager during my visit, raised her voice at me for asking to remake my food or to get a refund. Her staff was inattentive and I waited over 40 minutes for two burgers and an order of large fries. She then replaced my order with two smaller burgers and an order of small fries. She also yelled at her staff in front of myself and other customers ordering food in order to keep them attentive. I don’t believe anyone, behind the counter or paying for their meal, should feel intimidated or threatened for asking for what they paid for (mind you this was about a $50 meal). I will not be returning to this five guys and will spend my money elsewhere on overpriced burgers and fries.
Burger was good, fries were great, I got the Cajun ones. Staff was friendly and helpful.
Atmosphere: 3
Food: 4
Service: 5
Nice french fries and burgers
Atmosphere: 5
Food: 5
Service: 5
One of the few burgers that actually feel and taste like burgers. So burgers start out plain and you get to add more ingredients, no extra charge. Or at least I think so. I got the burgers through combos.
Atmosphere: 5
Food: 5
Service: 5
If you are looking hamburger diferent at the other Mark, try this food,
Atmosphere: 5
Food: 5
Service: 5
I come here often and everyone working here is always so refreshingly nice and friendly. The food is also always good tasting and orders come out really fast. Would recommend coming to eat here!
Atmosphere: 5
Food: 5
Service: 5
I hadn’t been to Five Guys in a while, but this visit didn’t disappoint! Hot, fresh food, great service from Jarred and his team, and a clean restaurant. I’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Pricey but good. Small fries are a huge portion. Staff was welcoming when I walked in. Vanessa P was particularly kind while she took my order and guided me through all the options as it was my first time eating here. We need more people like Vanessa working in customer service roles.
Atmosphere: 5
Food: 5
Service: 5
Five Guys is very expensive! We were 2 people, and 2 burgers with drinks cost way too much. We ended up choosing P. Terry’s instead — the taste difference can’t be that big anyway. Not worth the high price.
Atmosphere: 2
Food: 2
Service: 2
You guys are the best!!! Food as always fresh, Beef juicy and cooked to perfection lettuce fresh crunchy overall you cannot find better fast food that is gonna make you this fresh food on time. Employees are amazing so nice. They’re definitely doing their best.
No, nobody can beat those Cajun fries!!!
Atmosphere: 5
Food: 5
Service: 5
I’ve been a regular customer at this restaurant for a long time, usually visiting every few days with my young daughters. Unfortunately, my recent experience was extremely disappointing and upsetting.
During our last visit, the staff was completely different from usual. I was surprised to learn that they now charge $3 for water and don’t even provide regular water cups anymore — something that was never the case before.
After paying for our order, I asked for two cups of water. A new employee named Amy handed me the cups, but when I went with my daughters to fill them, she left the register — leaving a line of customers waiting — just to follow and watch us, as if we were doing something wrong.
One of my daughters wanted a tiny bit of soda, and I allowed her to have just a small amount. Amy immediately started yelling at me in front of everyone, saying I had to pay for it, even though it was a minimal amount. She was rude, loud, and completely unprofessional. My daughters started crying, and I was shocked and embarrassed.
I requested a refund because I no longer felt comfortable staying. The manager told my husband later that they were sorry, that Amy was a new trainee, and that they would call us to invite us back and apologize properly — but no one ever called.
This was one of the worst customer service experiences I’ve ever had. It’s sad because we used to enjoy coming here as a family, but after this incident, I don’t feel welcome anymore.
“I hope management takes this seriously and trains their staff on respect and customer service.”
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Decided to try out 5 Guys. Never had it.
Good burger, and I love the peanut thing, but the price is high.
Not worth the cost, imho.
Atmosphere: 4
Food: 4
Service: 4
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
$3 for a cup of water $10 for a large fry. The guy said they didn’t have water…just didn’t understand I guess. Corporate companies are just getting greedy… thumbs down, won’t come again.
Atmosphere: 1
Service: 1
The host offered us a nice table.
Vanessa, the operating manager during my visit, raised her voice at me for asking to remake my food or to get a refund. Her staff was inattentive and I waited over 40 minutes for two burgers and an order of large fries. She then replaced my order with two smaller burgers and an order of small fries. She also yelled at her staff in front of myself and other customers ordering food in order to keep them attentive. I don’t believe anyone, behind the counter or paying for their meal, should feel intimidated or threatened for asking for what they paid for (mind you this was about a $50 meal). I will not be returning to this five guys and will spend my money elsewhere on overpriced burgers and fries.
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