They were great this is my new MrGattis. Thank you for great customer service and the food is great as well!
Atmosphere: 5
Food: 5
Service: 5
E H
Always good pizza on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mr Gatti's Deluxe
Jackie Rowe
Terrible managers, food &
Atmosphere: 1
Food: 1
Service: 1
Yasniel Castillo Sanchez
Excellent service, and very good pieces ?
Atmosphere: 5
Food: 5
Service: 5
Robinson Dinh
I actually enjoy the pizza here quite a lot, I always found it to be quite delicious. However the workers here are so rude. I called to make an online order, and halfway through the order they told me to give them a second. I waited and after about 15 seconds a different person, claiming to be the manager, came on the phone and started yelling and cussing at me, saying that I was rude to the workers in the past and to never bleeping call again. They then hung up. I have never made an online order from this place before, so I'm not sure what that was all about, but that interaction was enough to tell me that I wouldn't trust the people that work here to be the ones handling my food. Such awful customer service, and even in person I've noticed the workers would have an attitude. I won't be coming back to this location.
Atmosphere: 1
Food: 4
Service: 1
Mrs Garcia
Always hot and
Atmosphere: 5
Food: 5
Service: 5
Jeff Askew
This is one of my local Mr. Gatti's and by far my favorite in terms of quality and service. I've gotten take out from here for years and the staff are fun, engaging, and extremely involved in making sure orders are correct and customers are happy. Jason and Cherry run this place and they are fantastic management and it shows in how happy their staff is and how consistently good their food quality is. 10/10, I'll keep buying pizza from them. If you ever have a problem with their food or your order, talk to Jason or Cherry; they're serious about taking care of their customers and earning repeat business.
I've been going to Mr. Gatti's Pizza places for about 50 years and have never been disappointed. There use to be a 2 story Me. Gatti's on Congress Avenue in downtown Austin and when I was a kid and my mom was working downtown, I would walk down there for lunch. This location is a takeout only but it's still a great place. We were in town visiting someone and stopped in to get a large pizza. Place smells great and the staff was great. Ordered at the counter and the pizza was ready in 10 minutes. I'm amazed at how the taste and quality has remained the same. I always choose the original crust.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Market
Erika Gomez
The pizzas are delicious and the service is pretty nice and
Atmosphere: 5
Food: 5
Service: 5
David Jamison
Melissa was the first person to serve me & she always goes above & beyond. The food, service and timing is always perfect. Assist. Mgr Cherry and Manager Jason are always helping and making sure everything is running smoothly. 10/10 A+ Service. They know my dog and I on a first name basis!
The lady working the counter was super friendly and funny. My 2 pizzas were done in 10 minutes!
Atmosphere: 5
Food: 5
Service: 5
Catherine “Catie” Currie
I love Mr Gattis and I love this location. It is very nostalgic for me, and the current staff are sweet as candy. I went twice last time I was in town and spent 10 minutes chatting both times.I love the pizza and miss it when I'm gone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own
Joshua Cook
Generally good, not super fast, but usually fast enough. Had me waiting for an order for over 40 minutes before they even put it in the oven. At least gave me a free desert, but it was a terrible experience.
Atmosphere: 2
Food: 5
Service: 3
Samantha Simer
Today is June 18th, 2023 at 11:35am. I don't know the employees names, so hopefully this will help y'all with knowing who I am talking about.My husband and I have ordered from this location twice this week, and both times have been wonderful. The guy that took our order today on the phone was super polite, intelligent, and helpful. Our pizzas look perfect. Both employees we encountered today were great. Before this week, it had been years since we ordered Gattis, the one near our home closed a while back. We are so happy to have found this location. It's not very close, about a 10 minute drive, but we will definitely be ordering from here more often. Thanks for being the best pizza in Austin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Sticks
James Warwick
Worst pizza place ever. Burnt crust and terrible management.It's just a hang out place for homeless people, and I get harassed for change every time I go ??.No
They were great this is my new MrGattis. Thank you for great customer service and the food is great as well!
Atmosphere: 5
Food: 5
Service: 5
Always good pizza on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mr Gatti's Deluxe
Terrible managers, food &
Atmosphere: 1
Food: 1
Service: 1
Excellent service, and very good pieces ?
Atmosphere: 5
Food: 5
Service: 5
I actually enjoy the pizza here quite a lot, I always found it to be quite delicious. However the workers here are so rude. I called to make an online order, and halfway through the order they told me to give them a second. I waited and after about 15 seconds a different person, claiming to be the manager, came on the phone and started yelling and cussing at me, saying that I was rude to the workers in the past and to never bleeping call again. They then hung up. I have never made an online order from this place before, so I'm not sure what that was all about, but that interaction was enough to tell me that I wouldn't trust the people that work here to be the ones handling my food. Such awful customer service, and even in person I've noticed the workers would have an attitude. I won't be coming back to this location.
Atmosphere: 1
Food: 4
Service: 1
Always hot and
Atmosphere: 5
Food: 5
Service: 5
This is one of my local Mr. Gatti's and by far my favorite in terms of quality and service. I've gotten take out from here for years and the staff are fun, engaging, and extremely involved in making sure orders are correct and customers are happy. Jason and Cherry run this place and they are fantastic management and it shows in how happy their staff is and how consistently good their food quality is. 10/10, I'll keep buying pizza from them. If you ever have a problem with their food or your order, talk to Jason or Cherry; they're serious about taking care of their customers and earning repeat business.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peppers, Garlic Bread Sticks, Mr Gatti
I've been going to Mr. Gatti's Pizza places for about 50 years and have never been disappointed. There use to be a 2 story Me. Gatti's on Congress Avenue in downtown Austin and when I was a kid and my mom was working downtown, I would walk down there for lunch. This location is a takeout only but it's still a great place. We were in town visiting someone and stopped in to get a large pizza. Place smells great and the staff was great. Ordered at the counter and the pizza was ready in 10 minutes. I'm amazed at how the taste and quality has remained the same. I always choose the original crust.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Market
The pizzas are delicious and the service is pretty nice and
Atmosphere: 5
Food: 5
Service: 5
Melissa was the first person to serve me & she always goes above & beyond. The food, service and timing is always perfect. Assist. Mgr Cherry and Manager Jason are always helping and making sure everything is running smoothly. 10/10 A+ Service. They know my dog and I on a first name basis!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The lady working the counter was super friendly and funny. My 2 pizzas were done in 10 minutes!
Atmosphere: 5
Food: 5
Service: 5
I love Mr Gattis and I love this location. It is very nostalgic for me, and the current staff are sweet as candy. I went twice last time I was in town and spent 10 minutes chatting both times.I love the pizza and miss it when I'm gone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own
Generally good, not super fast, but usually fast enough. Had me waiting for an order for over 40 minutes before they even put it in the oven. At least gave me a free desert, but it was a terrible experience.
Atmosphere: 2
Food: 5
Service: 3
Today is June 18th, 2023 at 11:35am. I don't know the employees names, so hopefully this will help y'all with knowing who I am talking about.My husband and I have ordered from this location twice this week, and both times have been wonderful. The guy that took our order today on the phone was super polite, intelligent, and helpful. Our pizzas look perfect. Both employees we encountered today were great. Before this week, it had been years since we ordered Gattis, the one near our home closed a while back. We are so happy to have found this location. It's not very close, about a 10 minute drive, but we will definitely be ordering from here more often. Thanks for being the best pizza in Austin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Sticks
Worst pizza place ever. Burnt crust and terrible management.It's just a hang out place for homeless people, and I get harassed for change every time I go ??.No
Atmosphere: 1
Food: 1
Service: 1