3rd time using the services at Mr Gatti's on Manshack, and 3rd time my order wasn't right. Nothing complicated just that when you show up to get your order, staff can't find it and they have to redo the order.
Service: 1
John Hardy
I would not recommend ordering the pizza rolls from this location. This was the third time that I've received burnt pizza rolls from them. You would think that the employee(s) working at the store would realize that they are burnt and they would make a new batch, but they don't care. They would rather just have them delivered to the customer to deal with it. It's a shame that they don't care to be decent at their job. I've finally learned my lesson. I will not be wasting money ordering from them again.
Food: 1
Lydia Rosales
Best pizzza everrrrrrrrrrr
Sylvia Salazar
I ordered XL using your coupon and received two mediums. If I wanted mediums I would have chosen the medium coupon. When I called, the manager refused to take responsibility and either make me new pizzas (the 2 xl I ordered or credit me for the medium price). He blamed it both on corporate and me (saying I clicked what I clicked)…,even though you can see on the receipt that I did click xl yet the receipt is for mediums. The manager also refused to give me the franchise owners name. I’m beyond frustrated and furious. How easy would it have been to remake my pizzas or offer me a credit?!
Atmosphere: 1
Food: 4
Service: 1
Margaret Hernandez
Jeremy was amazing. Great customer service helped me out right away. I will recommend this place anytime. Thanks again Jeremy.
Atmosphere: 5
Food: 5
Service: 5
Shannon Hodges
The crust was a little over cooked but the rest of it was amazing.
Atmosphere: 5
Food: 4
Service: 5
Miccheck1_2
Overpriced little ceasars.
Molly H
Placed my order online and was told it would be another 40 min after it was already delayed 40 min once I arrived
Sonia Bustos
I order pick up while heading to my Moms and have interacted with Jeremy, a few times, and he’s always polite and friendly. Pizza is ready or almost ready when I arrive. Never had a long wait. I love Mr. Gatti’s. Thank y’all from an Austinite 🍕👏🏽
Joseph Juarez
I ordered food online. Thinking I would get a fresh pizza. But once arrived and checked the box in the truck and noticed the pizza wasn’t even fresh. Like if it was sitting for least 30 minutes. Let’s get it together and work on accuracy. And time to put the orders in the oven.
I place an order online, go pick it up when it's ready which is usually 30 minutes, and I'm on my way. I've never had any issues with this place, and I highly recommend ordering pizza here, especially if you live close by.
They also send promotional emails with discount codes when you register an account which is great.
Atmosphere: 3
Food: 5
Service: 5
Steffani Torres
Love this place and it’s only 5min away from me. Their pizza is always good.
Atmosphere: 5
Food: 5
Service: 5
Steffani T.
Love this place and it’s only 5min away from me. Their pizza is always good.
Abel Gutierrez
Great pizza again.Thanks yall
Atmosphere: 5
Food: 5
Service: 5
jerameyc2024
The pizza we ordered was fantastic. The wait time wasn’t that long at all, and the staff was super friendly! Will definitely be back!
3rd time using the services at Mr Gatti's on Manshack, and 3rd time my order wasn't right. Nothing complicated just that when you show up to get your order, staff can't find it and they have to redo the order.
Service: 1
I would not recommend ordering the pizza rolls from this location. This was the third time that I've received burnt pizza rolls from them. You would think that the employee(s) working at the store would realize that they are burnt and they would make a new batch, but they don't care. They would rather just have them delivered to the customer to deal with it. It's a shame that they don't care to be decent at their job. I've finally learned my lesson. I will not be wasting money ordering from them again.
Food: 1
Best pizzza everrrrrrrrrrr
I ordered XL using your coupon and received two mediums. If I wanted mediums I would have chosen the medium coupon. When I called, the manager refused to take responsibility and either make me new pizzas (the 2 xl I ordered or credit me for the medium price). He blamed it both on corporate and me (saying I clicked what I clicked)…,even though you can see on the receipt that I did click xl yet the receipt is for mediums. The manager also refused to give me the franchise owners name. I’m beyond frustrated and furious. How easy would it have been to remake my pizzas or offer me a credit?!
Atmosphere: 1
Food: 4
Service: 1
Jeremy was amazing. Great customer service helped me out right away. I will recommend this place anytime. Thanks again Jeremy.
Atmosphere: 5
Food: 5
Service: 5
The crust was a little over cooked but the rest of it was amazing.
Atmosphere: 5
Food: 4
Service: 5
Overpriced little ceasars.
Placed my order online and was told it would be another 40 min after it was already delayed 40 min once I arrived
I order pick up while heading to my Moms and have interacted with Jeremy, a few times, and he’s always polite and friendly. Pizza is ready or almost ready when I arrive. Never had a long wait. I love Mr. Gatti’s. Thank y’all from an Austinite 🍕👏🏽
I ordered food online. Thinking I would get a fresh pizza. But once arrived and checked the box in the truck and noticed the pizza wasn’t even fresh. Like if it was sitting for least 30 minutes. Let’s get it together and work on accuracy. And time to put the orders in the oven.
Food: 1
Recommended dishes: Hamburger Bell Pepper Pizza
Restaurantji Recommends
I place an order online, go pick it up when it's ready which is usually 30 minutes, and I'm on my way. I've never had any issues with this place, and I highly recommend ordering pizza here, especially if you live close by.
They also send promotional emails with discount codes when you register an account which is great.
Atmosphere: 3
Food: 5
Service: 5
Love this place and it’s only 5min away from me. Their pizza is always good.
Atmosphere: 5
Food: 5
Service: 5
Love this place and it’s only 5min away from me. Their pizza is always good.
Great pizza again.Thanks yall
Atmosphere: 5
Food: 5
Service: 5
The pizza we ordered was fantastic. The wait time wasn’t that long at all, and the staff was super friendly! Will definitely be back!
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