I recently visited your establishment and was disappointed by the service. The staff member I interacted with appeared indifferent and rude. Despite my simple request for a cup of filter coffee, I was initially told it wasn’t possible, which was confusing as I was later served by another cashier without issue. This inconsistency, along with having to wait in multiple lines, made for a frustrating experience. ‘You got it eventually’ attitude is not appreciated when a simple “sorry for the confusion” would have been adequate. Simple business stuff, for many.
Atmosphere: 1
Food: 1
Service: 1
Brittany Avila
My experience at the bar was beyond dreadful. The bartender's refusal to serve me, coupled with an appalling display of rudeness, made it clear that customer satisfaction is not a priority. The bartender made a huge scene after completely ignoring me and serving several other people who arrived after me. I was completely sober and not at all rude in trying to catch his attention.This place not only lacks in service but also in basic human decency. Save yourself the frustration and find a more welcoming spot to enjoy a drink.
Atmosphere: 1
Food: 3
Service: 1
James Peacock
Service is
Food: 2
Service: 1
Pia Mia
My experience was actually great. Sucks to see that others don’t agree but I’m hoping that maybe the service and food has improved ? I really loved the pizza and the wine. The employees were also super sweet and kind to me!
Atmosphere: 5
Food: 5
Service: 5
Anne Maureen
Bar service by attendant John is horrible 😫, racist 😑 and I wonder if this attitude is a reflection of the restaurant as a whole. Sold us drink, one round and in a rude demeaning manner said he will not sell to us and calls the police. We are shocked as to why but decide to wait for police and when they come, they say they received a call about a disturbance. Really???was it because we were black? Maybe this place is not for people of color, and we didn't know
Service: 5
John Haas
Why was this $30?
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Caprese Sandwich
Rob O
Great coffee, horrible pastries ?♀️
Food: 1
Service: 3
Tina Tresca
Careful, if you use your card or Apple Pay, they charge you an extra $2.00?!I’m sorry, but that needs to be posted somewhere.That money could be going towards your employees, but if they want to charge the consumer for using our card, I guess the staff suffer and that is not fair. Greed at its best!
Not fresh and not tasty. Toasted caprese sandwich was cold in the middle. Arugula salad was stale and tasteless. They don't carry salt to add to the food. It seemed like there were six people working behind the counter but the staff there don't seem to care.
Atmosphere: 3
Food: 2
Service: 1
Rebecca Rodriguez
I’m 25 years old. I tried to get a drink here and because my state ID is vertical (regardless of me being over the legal age requirement to drink) I was refused service. They claimed it’s “company policy”
Shawn
Edwardo was great, employees are fine. I get they want to create a fancy atmosphere, but I feel the menus are a bit hard to read and does everything need to be in Italian? I'm fine with them not knowing my name, or not hand-cut their bread, not when I'm trying to make a flight. If this was a dine-in place, it would be understandable, but it's hard to recreate an atmosphere of poshness and upstanding when it's literally surrounded by gates and people in a rush to get to places on time. I get the Italian menus makes it look upper class, but when I'm trying to make a flight, it just becomes annoying. The food is fantastic, easier to read menus and maybe less what could be perceived as pretention would probably make this a great place to get food. The employees are fine, they seem to be doing exactly what they want them to do, some of them are very courteous and helpful.
Atmosphere: 3
Food: 5
Service: 5
Mindy M
We stopped to get breakfast sandwiches before our flight. I walked up to the counter to order & there were 2 employees conversing. I asked the girl if I ordered here & she was SO RUDE. She continued her conversation with her coworker. We finally ordered. When the coffee came out we asked if we could make a change. The guy literally rolled his eyes & said something under his breath. We get the sandwiches & they’re DRY. Mine came with cheese. There was no cheese. I could barely swallow it. WILL NEVER GO BACK!!!
Atmosphere: 1
Food: 1
Service: 1
Minnie Mac
We stopped to get breakfast sandwiches before our flight. I walked up to the counter to order & there were 2 employees conversing. I asked the girl if I ordered here & she was SO RUDE. She continued her conversation with her coworker. We finally ordered. When the coffee came out we asked if we could make a change. The guy literally rolled his eyes & said something under his breath. We get the sandwiches & they’re DRY. Mine came with cheese. There was no cheese. I could barely swallow it. WILL NEVER GO BACK!!!
Nice place.
We enjoyed.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza, Margherita, Tomato Mozzarella
Love the caprese sandwich!! Not cheap but a treat
Atmosphere: 3
Food: 5
Service: 3
I recently visited your establishment and was disappointed by the service. The staff member I interacted with appeared indifferent and rude. Despite my simple request for a cup of filter coffee, I was initially told it wasn’t possible, which was confusing as I was later served by another cashier without issue. This inconsistency, along with having to wait in multiple lines, made for a frustrating experience. ‘You got it eventually’ attitude is not appreciated when a simple “sorry for the confusion” would have been adequate. Simple business stuff, for many.
Atmosphere: 1
Food: 1
Service: 1
My experience at the bar was beyond dreadful. The bartender's refusal to serve me, coupled with an appalling display of rudeness, made it clear that customer satisfaction is not a priority. The bartender made a huge scene after completely ignoring me and serving several other people who arrived after me. I was completely sober and not at all rude in trying to catch his attention.This place not only lacks in service but also in basic human decency. Save yourself the frustration and find a more welcoming spot to enjoy a drink.
Atmosphere: 1
Food: 3
Service: 1
Service is
Food: 2
Service: 1
My experience was actually great. Sucks to see that others don’t agree but I’m hoping that maybe the service and food has improved ? I really loved the pizza and the wine. The employees were also super sweet and kind to me!
Atmosphere: 5
Food: 5
Service: 5
Bar service by attendant John is horrible 😫, racist 😑 and I wonder if this attitude is a reflection of the restaurant as a whole. Sold us drink, one round and in a rude demeaning manner said he will not sell to us and calls the police. We are shocked as to why but decide to wait for police and when they come, they say they received a call about a disturbance. Really???was it because we were black? Maybe this place is not for people of color, and we didn't know
Service: 5
Why was this $30?
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Caprese Sandwich
Great coffee, horrible pastries ?♀️
Food: 1
Service: 3
Careful, if you use your card or Apple Pay, they charge you an extra $2.00?!I’m sorry, but that needs to be posted somewhere.That money could be going towards your employees, but if they want to charge the consumer for using our card, I guess the staff suffer and that is not fair. Greed at its best!
Restaurantji Recommends
Not fresh and not tasty. Toasted caprese sandwich was cold in the middle. Arugula salad was stale and tasteless. They don't carry salt to add to the food. It seemed like there were six people working behind the counter but the staff there don't seem to care.
Atmosphere: 3
Food: 2
Service: 1
I’m 25 years old. I tried to get a drink here and because my state ID is vertical (regardless of me being over the legal age requirement to drink) I was refused service. They claimed it’s “company policy”
Edwardo was great, employees are fine. I get they want to create a fancy atmosphere, but I feel the menus are a bit hard to read and does everything need to be in Italian? I'm fine with them not knowing my name, or not hand-cut their bread, not when I'm trying to make a flight. If this was a dine-in place, it would be understandable, but it's hard to recreate an atmosphere of poshness and upstanding when it's literally surrounded by gates and people in a rush to get to places on time. I get the Italian menus makes it look upper class, but when I'm trying to make a flight, it just becomes annoying. The food is fantastic, easier to read menus and maybe less what could be perceived as pretention would probably make this a great place to get food. The employees are fine, they seem to be doing exactly what they want them to do, some of them are very courteous and helpful.
Atmosphere: 3
Food: 5
Service: 5
We stopped to get breakfast sandwiches before our flight. I walked up to the counter to order & there were 2 employees conversing. I asked the girl if I ordered here & she was SO RUDE. She continued her conversation with her coworker. We finally ordered. When the coffee came out we asked if we could make a change. The guy literally rolled his eyes & said something under his breath. We get the sandwiches & they’re DRY. Mine came with cheese. There was no cheese. I could barely swallow it. WILL NEVER GO BACK!!!
Atmosphere: 1
Food: 1
Service: 1
We stopped to get breakfast sandwiches before our flight. I walked up to the counter to order & there were 2 employees conversing. I asked the girl if I ordered here & she was SO RUDE. She continued her conversation with her coworker. We finally ordered. When the coffee came out we asked if we could make a change. The guy literally rolled his eyes & said something under his breath. We get the sandwiches & they’re DRY. Mine came with cheese. There was no cheese. I could barely swallow it. WILL NEVER GO BACK!!!
Atmosphere: 1
Food: 1
Service: 1
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