In-N-Out Burger

12431 I-35, Austin
(800) 786-1000

Recent Reviews

Sort by
Kait S.

got home and my order was wrong after a long day- called and asked for a refund and they sent me in a loop.

Atmosphere: 1

Food: 1

Service: 1

Josh Border

Why do they ask if I "want to add onions?"

No. I don't want to ADD onions. I want the burger, AS PICTURED ON THE MENU, with onions, with tomatoes, with lettuce, with sauce, with cheese.

IF ONIONS ARE NOT AUTOMATICALLY INCLUDED WITH THE BURGER, WHY ARE THEY ON THE PICTURE? IF I SAY "NO ONIONS," ARE THEY GOING TO LEAVE THE SAUCE ON THE BURGER EVEN THOUGH ONIONS ARE AN INGREDIENT IN THE SAUCE???

Also... why, if I'm IN THE DRIVE- THROUGH, do they ask if I want it to go????? Do they actually think people are ordering at the window just to park the car and eat inside?

Food: 4

Service: 1

Daniel Fernandez

Great burger, but this place has the slowest drive through in the fast food industry.

Atmosphere: 4

Food: 4

Service: 2

Jose Pérez

This hamburger place is over price and the hamburger meat is dry no flavor

Atmosphere: 3

Food: 3

Service: 3

Sasha C

Fries extremely bland yet somehow hot and crispy. It's like biting into fried paper.

Ketchup seems like it's a 50/50 water mix bc nothing stuck to the fries.

Burgers so greasy I got nauseous half way thru it and couldn't finish.

Very nice staff.

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Double Double Burger and Fries

Shannon Howard

Just like back home. 🏠

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Double Double Burger and Fries

Victor Reyes

Too crowded. I did not like the long wait time and the soggy fries.

Atmosphere: 3

Food: 3

Service: 3

Stephen C. Webster

Try the double double with extra crispy bacon, onions extra grilled, patties mustard fried, and buns extra toasty. No other veggies, just meat, cheese, onions, bacon, and ketchup. Oh, and animal-style fries. You're in for a treat.

Kid-friendliness: Kinda. If your kid likes burgers and fries.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Double Double Burger and Fries, Cheeseburger Animal Style with Fries, Double Cheeseburger with Grilled Onions, Animal Style Fries, Double Double Cheeseburger with Fries

H. R.

Very good burgers!

Atmosphere: 4

Food: 4

Service: 5

Novia Gantt

Staff was friendly and the service was fast!

Atmosphere: 4

Food: 4

Service: 4

Zach Logan

This In-N-Out is close to where I live and I wish it was better. This location is multiple steps behind other locations in Austin. I’ve never had a correct drive thru order and I mean NEVER. Constantly gets orders incorrect and it’s beyond annoying. Do better.

Kay Jenkins

Food was ok. Pink lemonade was terrible. It had no sugar in it

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Double Double Burger and Fries

Barry Evans

Great Food! Staff is friendly and helpful!:!!

Atmosphere: 5

Food: 5

Service: 5

Claudia Sarmiento

Very delicious burgers, good attention and fast service

Atmosphere: 4

Food: 5

Service: 5

J. J.

Absolutely nothing like the In n Outs in California. They use different ingredients— different beef from a packing plant in Texas, different bread for the buns. Even the fries are different somehow. Flavors are average. If you haven’t had In n Out in California before, it should be decent.
But as someone who was spoiled with California’s In n Outs for 10+ years, this was really disappointing.
Just know that they are not the same!

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Double Double Burger and Fries

Loading...