Ordered a number 14 and only got fries. Manager refused to fix the order or acknowledge the mistake. Terrible customer service and reflective of Jack in the Box corporate policies and franchise owners oversight of operations. Very poor establishment.
Atmosphere: 1
Food: 1
Service: 1
jalil khost
the did not come to window we can wait long taime at made night
Jazmine Flores
Thank you Derrick , our experience was great
Atmosphere: 5
Food: 5
Service: 5
maddy
this place is disgusting water leaking through the roof dripping on customers! 2 people came inside with their order wrong! i’m allergic to cheese asked for no cheese and put straight cheese! 0/10 who knows what they doin in the back!
Atmosphere: 1
Food: 1
Service: 1
Margie
The is location is boarded up as of July 9, 2025. As I passed it up.
Brandon Lopez
Lady at front counter was extremely rude. I was yelled at for grabbing the order that I purchased and had my name on it after waiting patiently. I will not be going back to this location. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Eric Camacho
Don't know why it's open today, it is very hot here today. I thought I was in a Jack n da box in Mexico. All the tables were filthy. They should be closed to repair the HVAC system.
Atmosphere: 1
Food: 3
Service: 4
Leo Bopp
Got mold on egg in breakfast sausage croissant. :-( plus they burn my extra cheese badly. Lost my 31 dollars with all other food items that I was scared to touch other items after seeing mold on egg. Uber eats refused to help me out and didn’t refund me. Will report to 311/local health department.
Atmosphere: 1
Food: 1
Service: 2
junior arellano
Mr jack i have been reading your reviews an it looks like you’re employees are not doing their job properly let me know if you need some help i will work a whole shift and I will tell you who’s the problem of course I will charge but you will start fixing the issue with your company are you the problem Mr jack?or somebody else?
Vanord Fisher
I don't have a vehicle, so I walked up to the drive thru, inside entrance was locked, I attempted to place an order and was refused. Car cash and walking cash, what's the difference? What's bugging me is they've served me many times before. This particular employee, Hispanic, changed her tone, become more hostile to me. Could it possibly be that she has something against African Americans?
Ordered a number 14 and only got fries. Manager refused to fix the order or acknowledge the mistake. Terrible customer service and reflective of Jack in the Box corporate policies and franchise owners oversight of operations. Very poor establishment.
Atmosphere: 1
Food: 1
Service: 1
the did not come to window we can wait long taime at made night
Thank you Derrick , our experience was great
Atmosphere: 5
Food: 5
Service: 5
this place is disgusting water leaking through the roof dripping on customers! 2 people came inside with their order wrong! i’m allergic to cheese asked for no cheese and put straight cheese! 0/10 who knows what they doin in the back!
Atmosphere: 1
Food: 1
Service: 1
The is location is boarded up as of July 9, 2025. As I passed it up.
Lady at front counter was extremely rude. I was yelled at for grabbing the order that I purchased and had my name on it after waiting patiently.
I will not be going back to this location.
Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Don't know why it's open today, it is very hot here today. I thought I was in a Jack n da box in Mexico. All the tables were filthy. They should be closed to repair the HVAC system.
Atmosphere: 1
Food: 3
Service: 4
Got mold on egg in breakfast sausage croissant. :-( plus they burn my extra cheese badly. Lost my 31 dollars with all other food items that I was scared to touch other items after seeing mold on egg. Uber eats refused to help me out and didn’t refund me. Will report to 311/local health department.
Atmosphere: 1
Food: 1
Service: 2
Mr jack i have been reading your reviews an it looks like you’re employees are not doing their job properly let me know if you need some help i will work a whole shift and I will tell you who’s the problem of course I will charge but you will start fixing the issue with your company are you the problem Mr jack?or somebody else?
I don't have a vehicle, so I walked up to the drive thru, inside entrance was locked, I attempted to place an order and was refused. Car cash and walking cash, what's the difference? What's bugging me is they've served me many times before. This particular employee, Hispanic, changed her tone, become more hostile to me. Could it possibly be that she has something against African Americans?
Food: 5
Service: 1
Restaurantji Recommends
Every visit, we have been short on our order when we go thru drive thru.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Fries, Burger, Curly Fries, Sandwich
Food was good … little slow on the service
Atmosphere: 4
Food: 5
Service: 4
French fries tasted like they were about a half day old. They were cold and tough.
Atmosphere: 1
Food: 1
Service: 1
It was decent.
Atmosphere: 4
Food: 4
Service: 4
If you order online, you get your food faster AND correct! This place is always clean and on top of things
Atmosphere: 5
Food: 5
Service: 5
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