Jimmy John's
515 Congress Ave. Suite 1200, Austin
(512) 457-4900
Recent Reviews
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Friendly and quick staff! Highly recommend, if you can find parking.
Atmosphere: 5
Food: 5
Service: 5
Delivery person literally left my order inside by the door and I work at a public place. He could’ve literally just walked 10 steps to the security guard or came up to my floor.
Food: 5
Service: 1
Still fast and consistent.
Food: 5
Service: 5
Delivery agent has a fit if you forget to tip. Really inappropriate
Atmosphere: 1
Food: 1
Service: 1
Walked into Jimmy John’s on Congress and they hit me with a Beach Club before I even finished ordering. Like, did they read my mind? Sandwich ESP? Turkey, avocado, lettuce, boom—no warm-up, no small talk, just lunch in hyperdrive. The bread’s not soft, but it’s got that dependable chew, like it’s saying, “I’m not fancy, but I get the job done.” Honestly, if the DMV ran like this place, we’d all have six driver’s licenses by now. Four stars because nothing should be that fast without a seatbelt.
Atmosphere: 2
Food: 4
Service: 5
Honestly, I am glad that this was the store I ordered my first Jimmy Johns sandwich from. I'll definitely never have another one. Had to go get my tooth put back in afterwards due to the ROCK HARD BREAD.
Food: 1
I ordered today and got no meat or cheese on my sandwich? Kinda ridiculous. Never had this issue before at JJ very disappointing.
Atmosphere: 5
Food: 1
Service: 5
THIS LOCATION NEVER INCLUDES REQUESTED CONDIMENTS!!! It has happened three times now. So it is obviously an issue at this location. Also there is no where in JJ app to make a complaint about the order never being correct. Ridiculous!!!
Food: 3
Service: 1
We headed to Jimmy John’s for consistency of product and service, little did we know we were walking into a complaining session. We arrived at the register and the two employees were more into their own conversation then taking out order. The complaints about another employee taking more than his fair share of the tips continued, while taking our order. The place was shambles, product boxes everywhere. But instead of doing their work, they kept just complaining to each other, while using curse words. If they just would have realized if they had better service, they would have gotten better tips. Worse service I’ve received in a while. This was the evening of 2/13/25 around 6:45.
Atmosphere: 1
Food: 4
Service: 1
This place is amazing!! Great people, clean lobby and bathroom. Fresh food and fast!!!
Restaurantji Recommends
Standard Jimmy John’s, the staff here was great and incredibly friendly
Atmosphere: 5
Food: 5
Service: 5
Dependable sandwiches. My fave is the club lulu with added avocado spread.
Atmosphere: 4
Food: 4
Service: 4
Anthony and crew killed it. We always love us some JJs, but sometimes the way the unwich is made falls a little short. Not tonight. Delish!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Club, Jalapeño Jimmy Chips
The service was below par, the food was terrible and to top it off the guy who Withmade our sandwich decided to puff on a vape in the middle of the store behind with the food
Atmosphere: 1
Food: 1
Service: 1
After dining in I got home and immediately felt like I had food poisoning. About an hour of shivering later I hurled out my entire sandwich. Not sure what part of the sandwich or what was bad but it was the only thing I ate that day so it couldn't have been anything else.
Atmosphere: 1
Food: 1
Service: 1
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