Worst experience ever at this location. Poor customer service skills, They didn’t offer to toast my sandwich, a side drink, chips, cookie, brownie or nothing. The sandwich maker made a rushed, cold & sloppy sandwich.
Atmosphere: 1
Food: 1
Service: 1
Maxx E
Service extremely slow service staff very rude the person making the sandwich has their headphones on and is either talking on the phone or singing along to their music not paying attention took forever for them to make a basic slim sandwich with extra cheese charge me for the extra cheese but didn't put it on it when I came in to ask for a refund for the cheese I was charged for they refused took the sandwich and rudely manhandled it and gave it back. And had to wait and even more excessive amount of time to even speak to the cashier while they just stood there chatting with a customer while I'm standing in full view with sandwich and hand Anna hurry expressly told that to the cashier who did not care
Atmosphere: 1
Food: 2
Service: 1
Rameez Lalani
very rude took money and my food. I didn't get anything B4 you comment I already talked to your corporate and they said nothing but oh wow sorry. That doesn't refund me? He was very rude and refused to re make the soggy sandwich or give me a refund.
Atmosphere: 1
Food: 1
Service: 1
Reid Nelson
Never fails
Food: 5
Craig Potts
Asked for water cup. Said there out. No water. Next time no tip.
Atmosphere: 3
Food: 5
Service: 1
Tatiana Oria
Turned around a huge order for us in a pinch and were very accommodating. Always consistent.
Atmosphere: 5
Food: 5
Service: 5
Daniel Hamdan
I wouldn’t recommend eating here if you like to modify your sandwiches. I got a ‘Corporate doesn’t like it when we toast the originals even if customer request
Atmosphere: 1
Food: 4
Service: 2
scottbB5371PJ
Customer service and logic/reason is nonexistent at this location. Most JJ.s are okay, this one takes the cake as the worst I’ve ever been in, and this last visit is literally my last visit. I’d left a meeting where I’d shook many hands and lifted some dusty boxes, so I wanted to wash my hands before I ordered. When I saw the bathroom door had a combination lock, I returned to the counter to ask for the code. A short man with a beard and manbun told me I’d have to order first then I could wash my hands. I asked why I can’t wash them first and he said, “because they’ve had a lot of problem with homeless people using the bathroom”. I was shocked at this reply since I was wearing my Fortune 100 company logoed dress shirt, I’m clean shaven and I’d have the be the best smelling homeless person he’d ever have met……so I asked again and said “do I look homeless or unable to pay for what I order” and he again repeated he could give me the code after I ordered. I said, “then I’ll simply go next door” to which he replied, “you have that right”. WOW, I’ve never had someone be so blatantly rude and possess absolutely no ability to use logic or reason. Well JJ, if your manager/owner reads this, they need to do some serious training for staff on customer service because it does not exist at this location. I did leave, went next door to Freebirds where I heard “welcome in” and I asked if I could wash my hands before I ordered, and was kindly and promptly given the bathroom door code. Good riddance JJ, RIP, I’m done with you.
Ray
The sign on the front door is very uninviting. People, humans, especially when they are miles outside of the city and just need to use the bathroom, or possibly would like to wash their hands before ordering, are not treated as valued customers before ordering because the only thing important to people is money. I do not give my business to such places that do not believe in setting human precedents. The place next door allowed me to use the bathroom (which was very clean) without hesitation. If you do not want to clean the bathroom in the place that you work, either privatize it completely or work at a place that does not have a bathroom. I am not just a walking dollar sign where my money dictates whether I get proper service, that should be the standard as soon as I enter the building and for a customer service job, you should welcome me as such.
Atmosphere: 1
Service: 1
doug clark
Not greeted. Only one employee slowly making online orders. Walked out.
Great jimmy johns, staff incredibly friendly, orders are always right, and is as they say freaky fast. Wish Jimmy Johns would cary Coke Zero, but, you can’t win them all! Overall a great location convenient, parking can be a bit difficult but always parking on the side of the building.
James Lloyd
26 dollars for a giant beach club combo. Bottled coke and chips. That's ridiculous. Try Nikki's next door instead
davetA4082YH
The store is disgusting. I saw two cockroaches on the wall. I brought it to the attention of the person behind the counter and her reply was 'yeah we're calling an exterminator about that'. Cool. I'm never setting foot in your filthy store again. Don't even get me started on their nasty bathrooms.
Frances Pena
I love Jimmy's John, but today a order the Toasted Italian 8 inch. Yes it was warm but toasted it wasn't!
Jocelyn Kay
Didn’t even get to eat here because I wanted to use the restroom before I ordered since I drove an hour and a half home from work. Just kept reiterating restroom was for customers only not caring I was gonna pee my pants. Left and went to free birds next door. They’ll actually let you pee before you order.
Worst experience ever at this location. Poor customer service skills, They didn’t offer to toast my sandwich, a side drink, chips, cookie, brownie or nothing. The sandwich maker made a rushed, cold & sloppy sandwich.
Atmosphere: 1
Food: 1
Service: 1
Service extremely slow service staff very rude the person making the sandwich has their headphones on and is either talking on the phone or singing along to their music not paying attention took forever for them to make a basic slim sandwich with extra cheese charge me for the extra cheese but didn't put it on it when I came in to ask for a refund for the cheese I was charged for they refused took the sandwich and rudely manhandled it and gave it back. And had to wait and even more excessive amount of time to even speak to the cashier while they just stood there chatting with a customer while I'm standing in full view with sandwich and hand Anna hurry expressly told that to the cashier who did not care
Atmosphere: 1
Food: 2
Service: 1
very rude took money and my food. I didn't get anything B4 you comment I already talked to your corporate and they said nothing but oh wow sorry. That doesn't refund me? He was very rude and refused to re make the soggy sandwich or give me a refund.
Atmosphere: 1
Food: 1
Service: 1
Never fails
Food: 5
Asked for water cup. Said there out. No water. Next time no tip.
Atmosphere: 3
Food: 5
Service: 1
Turned around a huge order for us in a pinch and were very accommodating. Always consistent.
Atmosphere: 5
Food: 5
Service: 5
I wouldn’t recommend eating here if you like to modify your sandwiches. I got a ‘Corporate doesn’t like it when we toast the originals even if customer request
Atmosphere: 1
Food: 4
Service: 2
Customer service and logic/reason is nonexistent at this location. Most JJ.s are okay, this one takes the cake as the worst I’ve ever been in, and this last visit is literally my last visit. I’d left a meeting where I’d shook many hands and lifted some dusty boxes, so I wanted to wash my hands before I ordered. When I saw the bathroom door had a combination lock, I returned to the counter to ask for the code. A short man with a beard and manbun told me I’d have to order first then I could wash my hands. I asked why I can’t wash them first and he said, “because they’ve had a lot of problem with homeless people using the bathroom”. I was shocked at this reply since I was wearing my Fortune 100 company logoed dress shirt, I’m clean shaven and I’d have the be the best smelling homeless person he’d ever have met……so I asked again and said “do I look homeless or unable to pay for what I order” and he again repeated he could give me the code after I ordered. I said, “then I’ll simply go next door” to which he replied, “you have that right”. WOW, I’ve never had someone be so blatantly rude and possess absolutely no ability to use logic or reason. Well JJ, if your manager/owner reads this, they need to do some serious training for staff on customer service because it does not exist at this location. I did leave, went next door to Freebirds where I heard “welcome in” and I asked if I could wash my hands before I ordered, and was kindly and promptly given the bathroom door code. Good riddance JJ, RIP, I’m done with you.
The sign on the front door is very uninviting. People, humans, especially when they are miles outside of the city and just need to use the bathroom, or possibly would like to wash their hands before ordering, are not treated as valued customers before ordering because the only thing important to people is money. I do not give my business to such places that do not believe in setting human precedents. The place next door allowed me to use the bathroom (which was very clean) without hesitation. If you do not want to clean the bathroom in the place that you work, either privatize it completely or work at a place that does not have a bathroom. I am not just a walking dollar sign where my money dictates whether I get proper service, that should be the standard as soon as I enter the building and for a customer service job, you should welcome me as such.
Atmosphere: 1
Service: 1
Not greeted. Only one employee slowly making online orders. Walked out.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Great jimmy johns, staff incredibly friendly, orders are always right, and is as they say freaky fast. Wish Jimmy Johns would cary Coke Zero, but, you can’t win them all! Overall a great location convenient, parking can be a bit difficult but always parking on the side of the building.
26 dollars for a giant beach club combo. Bottled coke and chips. That's ridiculous. Try Nikki's next door instead
The store is disgusting. I saw two cockroaches on the wall. I brought it to the attention of the person behind the counter and her reply was 'yeah we're calling an exterminator about that'. Cool. I'm never setting foot in your filthy store again. Don't even get me started on their nasty bathrooms.
I love Jimmy's John, but today a order the Toasted Italian 8 inch. Yes it was warm but toasted it wasn't!
Didn’t even get to eat here because I wanted to use the restroom before I ordered since I drove an hour and a half home from work. Just kept reiterating restroom was for customers only not caring I was gonna pee my pants. Left and went to free birds next door. They’ll actually let you pee before you order.
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