Elizabeth and Mike was outstanding, and provided amazing service. I would definitely recommend going to this location if you want great service and a great experience.
Service: 5
William Smith
Liz and Michael were awesome. Food was very tasty
Atmosphere: 5
Food: 5
Service: 5
Karma Jones
The reason for the 3 stars is because I witness Debbie one of the female employees going off on a female manager that day and could not believe that an employee would disrespect a manager like that. I will not be going back as long as she keeps treating her manager that way. The manager handled the situation very well but Debbie's attitude is horrible.
Atmosphere: 1
Food: 5
Service: 1
Mackenzie Shiau
Parking lot is a death trap. Food and service are good.
Atmosphere: 4
Food: 5
Service: 5
Evan Bergan
Ordered a combo for delivery. Shortly after I received a text saying my order would be delivered by Uber. I rolled my eyes as I knew it would not be a “freaky fast” delivery. The driver arrived without my drink. I felt bad making him go back for only a soda but I wanted my full value as it was almost $20 for my combo to be delivered. The only reason I order Jimmy Johns is the fast delivery part. If I can’t get my order fast and accurate then there’s no reason for me to order from here. I had a coupon on uber eats and could have ordered directly from them if I’d known I was getting a 3rd party delivery. My sub was delicious, but not worth the hassle
Atmosphere: 4
Food: 5
Service: 3
Elizabethan Mason
Love it here! People are great and the food is awesome
Vegetarian options: Offers lettuce wraps and completely vegan sandwiches if necessary
Dietary restrictions: For gluten free, lettuce wraps!!
Kid-friendliness: Little johns for the littles
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hunter’S Club, Bootlegger Club, Beach Club
Alexander Larsen
Liz, Jordan, and Devin were friendly and provided top notch service! They made visiting our favorite sandwich shop an even better experience. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
daniel winograd
Only part of the order was delivered. The chips ordered and paid for were not delivered with the order. I called the store and let them know. Jesse got on the phone and told me they don’t have any drivers and he can’t deliver the chips. I said that’s not a big deal and asked him to just refund the chips as they were paid for. He said he could not do that as I received the sandwich. I explained I’m just asking for the chips to be refunded as they were not delivered. He again refused and said he can’t refund a portion of the order, and only has the ability to void the entire order and won’t do that because I received the sandwich. I never once asked for the whole order to be refunded, nor the delivery fee, nor the tip I gave when placing the order. I simply asked to be made whole by either delivering the item I ordered and paid for, or refunded the amount I paid for the item not received. Jesse never once even bothered to apologize for the mistake. The only offer he made to attempt to resolve is that he could make a note at the store that I have credit on a future order and I could call back to let them know and use the credit. I again asked him to just refund the amount paid for the missing item and he said no. I told him the only alternative I am left with is to dispute with my credit card and he said ok….. Pretty terrible experience for what was a simple mistake that should have had a simple solution.
Atmosphere: 1
Food: 4
Service: 1
Megan Bernella
I went there with my Muslim friend. They got my order right but they messed up my friends order by removing salami and pastrami from his sub and putting extra bacon on his sub. I was beyond disappointed with their blatant disrespect toward my friend. Jimmy John’s will never have my money again
Always fast and friendly!!! These guys are always on point, and really are freaky fast!
Atmosphere: 5
Food: 5
Service: 5
Larry Ornelas
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Emily Pyclik
Made the wrong sandwich with a mobile order. Nearly 30 minutes round trip to get the right sandwich and manager refused to refund. Overall just poor customer service at this location.And I got food poisoning here a couple years ago.
Atmosphere: 1
Food: 1
Service: 1
Sean
Good food atmosphere but it cost fiftey damn $$ for 4 subs
Atmosphere: 5
Food: 4
Service: 4
Lea Lalou
When I started coming to Jo it was very frustrating for me because of my way of speaking. ? now I’m getting better and we all are getting to know each.and they now exactly what I need thank you all ?
Elizabeth and Mike was outstanding, and provided amazing service. I would definitely recommend going to this location if you want great service and a great experience.
Service: 5
Liz and Michael were awesome. Food was very tasty
Atmosphere: 5
Food: 5
Service: 5
The reason for the 3 stars is because I witness Debbie one of the female employees going off on a female manager that day and could not believe that an employee would disrespect a manager like that. I will not be going back as long as she keeps treating her manager that way. The manager handled the situation very well but Debbie's attitude is horrible.
Atmosphere: 1
Food: 5
Service: 1
Parking lot is a death trap. Food and service are good.
Atmosphere: 4
Food: 5
Service: 5
Ordered a combo for delivery. Shortly after I received a text saying my order would be delivered by Uber. I rolled my eyes as I knew it would not be a “freaky fast” delivery. The driver arrived without my drink. I felt bad making him go back for only a soda but I wanted my full value as it was almost $20 for my combo to be delivered. The only reason I order Jimmy Johns is the fast delivery part. If I can’t get my order fast and accurate then there’s no reason for me to order from here. I had a coupon on uber eats and could have ordered directly from them if I’d known I was getting a 3rd party delivery. My sub was delicious, but not worth the hassle
Atmosphere: 4
Food: 5
Service: 3
Love it here! People are great and the food is awesome
Vegetarian options: Offers lettuce wraps and completely vegan sandwiches if necessary
Dietary restrictions: For gluten free, lettuce wraps!!
Kid-friendliness: Little johns for the littles
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hunter’S Club, Bootlegger Club, Beach Club
Liz, Jordan, and Devin were friendly and provided top notch service! They made visiting our favorite sandwich shop an even better experience. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Only part of the order was delivered. The chips ordered and paid for were not delivered with the order. I called the store and let them know. Jesse got on the phone and told me they don’t have any drivers and he can’t deliver the chips. I said that’s not a big deal and asked him to just refund the chips as they were paid for. He said he could not do that as I received the sandwich. I explained I’m just asking for the chips to be refunded as they were not delivered. He again refused and said he can’t refund a portion of the order, and only has the ability to void the entire order and won’t do that because I received the sandwich. I never once asked for the whole order to be refunded, nor the delivery fee, nor the tip I gave when placing the order. I simply asked to be made whole by either delivering the item I ordered and paid for, or refunded the amount I paid for the item not received. Jesse never once even bothered to apologize for the mistake. The only offer he made to attempt to resolve is that he could make a note at the store that I have credit on a future order and I could call back to let them know and use the credit. I again asked him to just refund the amount paid for the missing item and he said no. I told him the only alternative I am left with is to dispute with my credit card and he said ok….. Pretty terrible experience for what was a simple mistake that should have had a simple solution.
Atmosphere: 1
Food: 4
Service: 1
I went there with my Muslim friend. They got my order right but they messed up my friends order by removing salami and pastrami from his sub and putting extra bacon on his sub. I was beyond disappointed with their blatant disrespect toward my friend. Jimmy
John’s will never have my money again
Service: 1
Horrible employees and horrible experience
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always fast and friendly!!!
These guys are always on point, and really are freaky fast!
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Made the wrong sandwich with a mobile order. Nearly 30 minutes round trip to get the right sandwich and manager refused to refund. Overall just poor customer service at this location.And I got food poisoning here a couple years ago.
Atmosphere: 1
Food: 1
Service: 1
Good food atmosphere but it cost fiftey damn $$ for 4 subs
Atmosphere: 5
Food: 4
Service: 4
When I started coming to Jo it was very frustrating for me because of my way of speaking. ? now I’m getting better and we all are getting to know each.and they now exactly what I need thank you all ?
Atmosphere: 5
Food: 5
Service: 5
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