Julie Myrtille Bakery

incorrect location, was led to a parking lot in a business park

I was genuinely taken aback by the quality of this bakery after trying it at the Mueller Farmers Market. The prices were exceptionally high for what was offered, and it's hard to believe everything was baked in-house as claimed; despite the presentation Honestly, baked goods from Whole Foods or Sprouts show more care and integrity than what I experienced here. It was truly disheartening.

Eager to try, too bad they're not open. Please post your real hours of operation.

Used to be absolutely 💯 fabulous and now it is like a train station convenience store cold baked last night croissant-what has happened?

They were at the farmers market on a weekend and I tried couple of items. Very average and very expensive. Their madeleines were very dry and tastes very bad - whole box went to trash. There was no expire date on the box. Pretty sure it was old one and you tried to sell in a farmers market. Not good. Don’t waste your money !!

This was the first time I visited this bakery.
I am fairly new to Austin, and searched for a patisserie with coffee, and was very excited to try it out.
I had to circle the parking area a few times to get a spot.
It is housed in a building with a coffee place and a few other food businesses, all surrounding a general seating area where people work on laptops, which was my plan, too.
The staff doesn't hang out at the front counter, but they do have a bell to ring.
I thought they were closed at first, so left and got coffee from Medici, then sat down in the common area. Then I heard a bell, and saw a customer at the bakery.
The cashier had disappeared in the back by the time I walked 20 feet to the counter.
I rang the bell.
I ordered a mini quiche and saw no price, but thought it would be less than $10. I didn't expect it to be $13!
I paid, because I was hungry.
I saw her put it in a tiny bag, and asked for a plate as I would be eating it here in the food court. She said she had no plate and handed me a cold quiche. I asked if she would heat it up, and at first she just said people just take it home, but then offered to put it in the oven for ten minutes.
I put on a timer and came back and rang the little bell and waited, even though she knew I was coming back.
Come to find that she forgot to turn on the oven.
She said another ten minutes. I think she should have offered my $13 back at that point.
When I came back ten minutes later, I had to ring the bell again.
How can you run a business like this? It's like you are closed, and like you do not want to be here.
She finally handed the hot quiche to me, again in a tiny wax bag, and had no fork or plate, as I mentioned.
It didn't taste good. Just a chewy, greasy mess.
Overpriced, and no way to eat it there, in an area where people hang out to drink coffee and work on their laptops.
Very strange.

Beautiful place and fantastic breads and coffees.

This is one of the worst bakeries we've tried in Austin. We absolutely love French pastries, having lived throughout Europe, so we were excited to try this place. The apple turnover was not fresh and had apple sauce in the middle. We ended up feeding it to our dogs because neither of us could eat it. How do Central Market and Whole Foods have better pastries than a bakery?

Don't bother ordering online for a delivery. I placed an order that was confirmed for delivery for my wife's birthday party. The day came without delivery. I am unable to reach anyone to ask about it. I was left high and dry with nothing. No phone number, no reply to text, no email, no pastries for the party.

Service: 1

Not mindful. Very inconsiderate. They need to work on customer service and how they treat people.

Atmosphere: 1

Food: 1

Service: 1

Despite a $20 delivery fee, a $5 service fee and a generous tip, the lunch we ordered as a birthday surprise for my partner did not arrive in the generous delivery window they give you for lunch (11am to 12:30pm). As of now, it still has not arrived and I haven’t gotten any updates from the company despite emailing (they don’t have a phone number listed, likely for reasons like this).

Edit: as of 12:55, they cancelled the entire order without answering my email or giving my any kind of update. My partner came home from on his lunch break for his birthday for this.
So unreliable and absolutely not worth the price.

Additionally, after reading other reviews, it seems the owner doesn’t know the difference between a macaron and a macaroon? Very telling I suppose.

Second edit: since the business responded here and said they wished I had reached out directly, I would like to reiterate I emailed them to ask for updates at 12:30. I couldn’t call them, since they have no phone number listed on their site or on Google. They had my number, but gave me no updates other than to let my know that my order was cancelled. I understand small businesses can struggle, but this is just terrible service.

Atmosphere: 1

Service: 1

Don't bother to order anything in advance. Your order will get delayed multiple times (by days) so it isn't worth it.

Atmosphere: 1

Food: 2

Service: 1

Food was wrapped in plastic, overpriced, and tiny portions. Also weren't serving coffee at 10AM on a Saturday.

Atmosphere: 1

Food: 2

Service: 2

This place is charming with a wide variety of pastries, making it hard for me to choose. I did end up with a delicious chocolate croissant. This place is cute, the staff is friendly, and the pastries are delicious . 10/10 would recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Croissant

Everything offered here is amazing! I love the Rose Bakery at the Arboretum and I was so excited to find this other location much closer to my house!! I can’t recommend Julie Myrtille enough

Atmosphere: 5

Food: 5

Service: 5