Food is very good. The owner is absolutely lovely and is amazing every time. Staff is pretty… annoying? Not sure if that’s the correct word they're a nice mix of pretentious, unprofessional and also useless. I am not sure they are aware of the type of establishment they work in. They usually spend more time talking with each other and dumping water glasses from the table into the garden when bussing tables than actually helping you. Unprofessional for my standards but hey, this is Austin. Please train your servers to put glasses down and pick them up without sticking their fingers in them as well. It’s gross. Also, if you want to sit at the bar. Don’t. Feels like a dive bar, bar tenders treat you like it’s a dive bar. Also, you’ll only get your order in after the kitchen closes.. I assume by design.
Atmosphere: 4
Food: 4
Service: 1
annika miller
The food is fine but not worth the price. I go out to eat once a week at a new restaurant as a hobby and this is the first time ever I’m leaving a review on Google bc that’s how bad it was. That should tell you something. I have never been treated so badly as a customer. If you want a great French meal and an amazing experience seriously go to le calamar. The food is great and they actually care about their customers.
Atmosphere: 3
Food: 3
Service: 1
Zaeem Hasan
I am writing to share my disappointment regarding a recent visit to your restaurant for my girlfriend’s 21st birthday. Our group of nine was excited to celebrate at Justine’s, but unfortunately, the experience was far from what we expected.
Upon arrival, we were seated outside in the direct Texas sun with inadequate shade. There were only two fans available, neither of which was positioned effectively to provide relief. The heat made the environment uncomfortable, especially for a large party.
However, the primary concern was the service we received from our waitress, Chantelle. From the moment we sat down, she displayed a rude and judgmental attitude toward our group. Her behavior made us feel unwelcome and disrespected. After only ten minutes of enduring this, we made the decision to leave, which was deeply disappointing given that this was meant to be a celebratory occasion.
To make matters worse, a mandatory 20% gratuity was already included for our large party, leaving us feeling as though we were paying for service that was unprofessional and hostile.
I hope you will take corrective action to ensure that guests are treated with respect and dignity. No paying customer should be made to feel uncomfortable, especially during such an important celebration.
Atmosphere: 2
Service: 1
George Kanuck
Justine's is always a great meal. Mussels, steak frites, mille feuille, nice wine. The service was truly exceptional last night, from the outdoor bar to the inside table, we felt respected and the team was thoughtful when helping us make menu decisions.
Atmosphere: 5
Food: 5
Service: 5
Lucas C. Stephens
Let me first start by saying I’ve been coming to Justine’s since I moved to Austin in 2014 as a socially awkward college freshman. I discovered it while driving Uber and dropping a passenger off there at an ungodly hour and thinking wow that must be such a good place. Since then Justine’s has been a special place to me, and even last October my wife and I held our wedding at Justine’s Secret House with their catering - which was an amazing experience. Justine’s has always been a no frills place to me, somewhere where all are welcome. No reservations, just come and eat & drink and enjoy yourself.
Unfortunately tonight was nothing like I’ve experienced at Justine’s. My wife and I got there at 8:02 pm and asked for a table. We were told the wait would be around 40-45 minutes, which was fine and something we expected. After waiting at Central Machine Works for 45 minutes, we went back to check on our table, to which the hostess told us it was being bussed and cleaned. We waited outside again for about 15 minutes, after which we decided to just leave and get fast food. I went up to the hostess counter to tell them to take us off the list, when the hostess then again asked for me name. She said our table was actually ready right now. I asked her why we didn’t get a text message, to which she responded “it’s only been 1 hour and 3 minutes”. I told her that she had told us it would be a 45 minute wait, which she denied several times saying she had me down for 1 hour. Then she asked us “well do you still want your table”. Obviously not.
Never have I ever felt so unwelcome at Justine’s. There was zero accountability for the mistake on their part. We never got a text. When we waited outside after initially checking on our table, I could see the hostesses the entire time - they were just chatting. Not until I walked up the second time was my table “ready”. And apparently “it’s only been 1 hour and 3 minutes” is good enough.
I am extremely disappointed that a place which has meant so much to me made me and my wife feel so unwelcome. I don’t think the hostesses cared at all whether we ever got our table. There were zero apologies, zero statements of accountability, and I actually felt they were glad to be rid of us. We will not be going back for a long time after this.
Service: 1
Donald Greer
Where do I start. From the atmosphere, food, drinks, and service was amazing. Food was top notch, drinks were on point, and the service was incredible. I tried food that i would have never tried and was amazed at the flavor. 10 out 10 would recommend.
Atmosphere: 5
Food: 5
Service: 5
Diana Xiao
Honestly felt overpriced for what it was, and nothing really made me want to come back. The appetizer with flaky pastry and fish was questionable. The pastry was so dry and flat, almost like eating a brick (not even crunchy) under fish that was just okay. The duck was smoked and tender enough, but it felt like it was missing other flavors. The artichoke on the side was bitter, which didn’t help.
Atmosphere: 4
Food: 1
Service: 4
Brennan Russo
This place is INSANELY GOOD. Service was top notch. Highly recommend arriving right at 6pm if you want an inside table. The steak Frites was very good but honestly every dish was full of flavor, extremely fresh and used high quality ingredients. Cannot wait to go back! Great for fun group dinners!
Atmosphere: 5
Food: 5
Service: 5
Matt Clements
I’ve been here several times and it’s always excellent
Pretty expensive place - especially if you’re on a date. However, the food and environment are pretty fantastic. Would I go back? Sure. If you can afford $100+/visit for food/drink, it’s the place for you. Not a knock, just the facts.
Terrible service, overpriced, food mediocre. The most unpleasant dining experience I’ve ever had that cost a great deal of money.
Elizabeth Beach
The worst service I’ve ever had at a pretentious expensive restaurant. The waitress took our order and never returned until she brought the check. Never brought us our bottle of wine and tried to charge us for it. Barked at me when I asked to remove it from the bill. A five inch roll cost 7 dollars and the accompanying ramekin of butter cost 3 dollars. Do not waste your money on this farce.
Atmosphere: 1
Food: 2
Service: 1
Mark Darkazalli
Exotic French cuisine food and atmosphere very good service very good
Atmosphere: 5
Food: 5
Service: 5
Sevak Avakians
Found this place a couple of years ago on a business trip to Austin. Loved the vibe! Great waitress, great food and really cool crowd. Had to go back as soon as I was close enough in Texas to get there, and hasn't disappointed. It'll be my spot whenever I'm nearby.
Food is very good. The owner is absolutely lovely and is amazing every time. Staff is pretty… annoying? Not sure if that’s the correct word they're a nice mix of pretentious, unprofessional and also useless. I am not sure they are aware of the type of establishment they work in. They usually spend more time talking with each other and dumping water glasses from the table into the garden when bussing tables than actually helping you. Unprofessional for my standards but hey, this is Austin. Please train your servers to put glasses down and pick them up without sticking their fingers in them as well. It’s gross. Also, if you want to sit at the bar. Don’t. Feels like a dive bar, bar tenders treat you like it’s a dive bar. Also, you’ll only get your order in after the kitchen closes.. I assume by design.
Atmosphere: 4
Food: 4
Service: 1
The food is fine but not worth the price. I go out to eat once a week at a new restaurant as a hobby and this is the first time ever I’m leaving a review on Google bc that’s how bad it was. That should tell you something. I have never been treated so badly as a customer. If you want a great French meal and an amazing experience seriously go to le calamar. The food is great and they actually care about their customers.
Atmosphere: 3
Food: 3
Service: 1
I am writing to share my disappointment regarding a recent visit to your restaurant for my girlfriend’s 21st birthday. Our group of nine was excited to celebrate at Justine’s, but unfortunately, the experience was far from what we expected.
Upon arrival, we were seated outside in the direct Texas sun with inadequate shade. There were only two fans available, neither of which was positioned effectively to provide relief. The heat made the environment uncomfortable, especially for a large party.
However, the primary concern was the service we received from our waitress, Chantelle. From the moment we sat down, she displayed a rude and judgmental attitude toward our group. Her behavior made us feel unwelcome and disrespected. After only ten minutes of enduring this, we made the decision to leave, which was deeply disappointing given that this was meant to be a celebratory occasion.
To make matters worse, a mandatory 20% gratuity was already included for our large party, leaving us feeling as though we were paying for service that was unprofessional and hostile.
I hope you will take corrective action to ensure that guests are treated with respect and dignity. No paying customer should be made to feel uncomfortable, especially during such an important celebration.
Atmosphere: 2
Service: 1
Justine's is always a great meal. Mussels, steak frites, mille feuille, nice wine. The service was truly exceptional last night, from the outdoor bar to the inside table, we felt respected and the team was thoughtful when helping us make menu decisions.
Atmosphere: 5
Food: 5
Service: 5
Let me first start by saying I’ve been coming to Justine’s since I moved to Austin in 2014 as a socially awkward college freshman. I discovered it while driving Uber and dropping a passenger off there at an ungodly hour and thinking wow that must be such a good place. Since then Justine’s has been a special place to me, and even last October my wife and I held our wedding at Justine’s Secret House with their catering - which was an amazing experience. Justine’s has always been a no frills place to me, somewhere where all are welcome. No reservations, just come and eat & drink and enjoy yourself.
Unfortunately tonight was nothing like I’ve experienced at Justine’s. My wife and I got there at 8:02 pm and asked for a table. We were told the wait would be around 40-45 minutes, which was fine and something we expected. After waiting at Central Machine Works for 45 minutes, we went back to check on our table, to which the hostess told us it was being bussed and cleaned. We waited outside again for about 15 minutes, after which we decided to just leave and get fast food. I went up to the hostess counter to tell them to take us off the list, when the hostess then again asked for me name. She said our table was actually ready right now. I asked her why we didn’t get a text message, to which she responded “it’s only been 1 hour and 3 minutes”. I told her that she had told us it would be a 45 minute wait, which she denied several times saying she had me down for 1 hour. Then she asked us “well do you still want your table”. Obviously not.
Never have I ever felt so unwelcome at Justine’s. There was zero accountability for the mistake on their part. We never got a text. When we waited outside after initially checking on our table, I could see the hostesses the entire time - they were just chatting. Not until I walked up the second time was my table “ready”. And apparently “it’s only been 1 hour and 3 minutes” is good enough.
I am extremely disappointed that a place which has meant so much to me made me and my wife feel so unwelcome. I don’t think the hostesses cared at all whether we ever got our table. There were zero apologies, zero statements of accountability, and I actually felt they were glad to be rid of us. We will not be going back for a long time after this.
Service: 1
Where do I start. From the atmosphere, food, drinks, and service was amazing. Food was top notch, drinks were on point, and the service was incredible. I tried food that i would have never tried and was amazed at the flavor. 10 out 10 would recommend.
Atmosphere: 5
Food: 5
Service: 5
Honestly felt overpriced for what it was, and nothing really made me want to come back. The appetizer with flaky pastry and fish was questionable. The pastry was so dry and flat, almost like eating a brick (not even crunchy) under fish that was just okay. The duck was smoked and tender enough, but it felt like it was missing other flavors. The artichoke on the side was bitter, which didn’t help.
Atmosphere: 4
Food: 1
Service: 4
This place is INSANELY GOOD. Service was top notch. Highly recommend arriving right at 6pm if you want an inside table. The steak Frites was very good but honestly every dish was full of flavor, extremely fresh and used high quality ingredients. Cannot wait to go back! Great for fun group dinners!
Atmosphere: 5
Food: 5
Service: 5
I’ve been here several times and it’s always excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Escargot, Steak Tartare, Chocolate Mousse
Pretty expensive place - especially if you’re on a date. However, the food and environment are pretty fantastic. Would I go back? Sure. If you can afford $100+/visit for food/drink, it’s the place for you. Not a knock, just the facts.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
escargot and pork chop was delicious
Terrible service, overpriced, food mediocre. The most unpleasant dining experience I’ve ever had that cost a great deal of money.
The worst service I’ve ever had at a pretentious expensive restaurant. The waitress took our order and never returned until she brought the check. Never brought us our bottle of wine and tried to charge us for it. Barked at me when I asked to remove it from the bill. A five inch roll cost 7 dollars and the accompanying ramekin of butter cost 3 dollars. Do not waste your money on this farce.
Atmosphere: 1
Food: 2
Service: 1
Exotic French cuisine food and atmosphere very good service very good
Atmosphere: 5
Food: 5
Service: 5
Found this place a couple of years ago on a business trip to Austin. Loved the vibe! Great waitress, great food and really cool crowd. Had to go back as soon as I was close enough in Texas to get there, and hasn't disappointed. It'll be my spot whenever I'm nearby.
Atmosphere: 5
Food: 5
Service: 5
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