Kerbey Lane Cafe - Westlake

The brunch she tells you not to worry about.

Celia, the host, and Beth, our server took great care of our 8 person party in peak Sunday brunch rush.

Food was great. Atmosphere was lively, and service was relatively quick given the rush and size of our party.

Atmosphere: 5

Food: 5

Service: 5

Food was great. Waiter forgot a couple of sides. Has pecan pancakes. They were delish.

Atmosphere: 4

Food: 5

Service: 4

Pecan Pancakes Special - Chicken & Pancakes - Breakfast Taco - Kerby Lane Breakfast - ALL DELICIOUS AGAIN!!

Atmosphere: 5

Food: 5

Service: 5

Kerbey Lane is a staple in the Austin culinary scene for decades. This atmosphere at this location feels generic, lacking the character and quirkiness of the original location. What you get in return is a large parking lot and no headaches trying to find a place to park. The food is excellent and comforting. The Chef’s Specials offer unique and interesting flavors. The service was great.

Atmosphere: 3

Food: 5

Service: 5

Friendly staff. Menu has lots of options. A bit pricier than I prefer.

Atmosphere: 4

Food: 5

Service: 5

One of my favorite places to eat in Austin since the '80s

Atmosphere: 5

Food: 5

Service: 5

TLDR: allergies ignored, could have been hospitalized x3. If I could give zero stars, I would.

I'm not one to write reviews, but when it comes to this afternoons experience, I need to say something.
I ordered a gluten free chicken sandwich, with no cheese, the vegan queso and a burger (regular) to-go. I asked if the regular vegan queso was different from the credo cashew queso since they were listed separately on the menu and i have a severe cashew allergy, i was told yes, the regular vegan queso does not contain cashews. The food was brought out after about 45 minutes, which at 3pm on a Saturday with an almost empty restaraunt, was already frustrating. After checking the food, I saw that my chicken sandwich had a gluten free bun, but the chicken was breaded. I brought it up to the counter and asked for it to be corrected, and no one seemed to care much. After waiting another 20 minutes, they brought me my chicken sandwich, which im glad I checked again before leaving. This time it was grilled, with a gluten free bun, but had cheese. At this point I wasnt hungry as it had been at least an hour and half, and I was frustrated. The meal was comped, which I am appreciative of.
Once getting home, I went to try the queso. As I was about to take a bite, I realized it smelled like cashew cheese, and not like the vegan queso i had gotten there before. I stopped and called the restaraunt and asked AGAIN if the regular vegan queso contained cashews, mentioning again my severe allergy. The man that answered the phone stated that YES the regular vegan queso is the same as the cashew queso even though they are separate items on the menu even though i had been told in person while ordering they are different.
I no longer felt comfortable eating anything else from there, as I couldn't trust the information I was given.

I was given gluten, dairy and cashews after stating that I have allergies and ordered items that were noted on the gluten free/vegan menu. I could have been hospitalized. This is ridiculous.

I am not seeing any response from the restaraunt/company as I will not be returning. I just want to warn others of the risks and danger when they advertise and promote allergen friendly foods.

Atmosphere: 2

Food: 2

Service: 2

Not the best food ever but it’ll get the job done. Burger was good migas were not so much

Atmosphere: 4

Food: 3

Service: 4

I had brioche French toast. It was ok, others had pancakes, steak fries, avocado toast with eggs. Everyone said their food was delicious.

Atmosphere: 4

Food: 4

Service: 5

Always love the original Kerbey Lane.

Eric C., funny guy! Now, I could leave it at that but you would probably think he is the restaurant goof and that would be a disservice to Eric. Yes, he is funny but he has great customer service skills too. We were being seated by the host when Eric stepped back from his forward trajectory to the kitchen and said he was just dropping some things off but wanted to introduce himself and asked if there were any drinks he could bring back with him. The service was onward and upward from there. Keep shining, Eric!

Always an Austin favorite for breakfast after church

Atmosphere: 5

Food: 5

Service: 5

Had a lovely brunch at the Westlake location. They accommodated our larger party. Food was delicious!

Atmosphere: 5

Food: 5

Service: 5

Food was delicious. Staff is friendly. Great for kids as well. Has closed playground .. ideal for toddlers while parents eat near by.

Atmosphere: 5

Food: 4

Service: 5

I like going here off hours. Food is terrific and service has always been friendly. I think value, quantity, and quality are all in alignment.

Atmosphere: 5

Food: 5

Service: 5