Limestone Rooftop
Cambria Hotel Austin Downtown, 68 East Ave, Austin
(512) 200-4142
Recent Reviews
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The bartender told us he could not serve any of the cocktails because he wanted to go home early lol I checked the time and it was 11:30pm, they close at 12:30am. I thought it was hilarious so decided not to argue because it’s not worth it. Will never come back.
Atmosphere: 1
Food: 1
Service: 1
Great bar manager, GREAT service. Beautiful views and not too busy. ?
Atmosphere: 5
Service: 5
The Eurocircle had its Summer closing white party at this location, and even though the view was stunning, we experienced awful service. The Margarita was missing everything that was considered alcohol. It was a very low-quality premixed lemonade. We thought we changed to vodka soda, but they said they couldn't serve it. That was the proof that they had been preparing the fake (premixed) Margaritas and other premixed cocktails for this event. When we paid, they asked for $60, I had to ask the bartender to search for more open bills under my name with the same card details because we ordered more (I didn't want to be in a situation where I left it open, they will close after I left with a built-in gratuity 20% or even more. I did great because they found another account open with my name and with the same card (we only contacted the same bartender during the whole night) and we received feedback from friends from the same event they were overcharged big time. I am planning to report and dispute these charges to my bank because obviously, they screwed us over for good. Just avoid the place or be very careful. Radovan Reinhardt
Atmosphere: 1
Food: 1
Service: 1
Gorgeous views, cool decor outside& inside seating. 3 hr complimentary parking is the cherry on top
Atmosphere: 5
Gretel invited us and she was super kind and welcoming. We arrived rather early in the evening so it wasn’t very busy but it still took quiet awhile for us to be greeted by the bartender
Atmosphere: 4
Service: 2
Gretel was INCREDIBLE!!! My 2 gfs and I walked on Rainey St and she told us about this new rooftop. Music, food, drinks, bartenders were amazing. It’s fun, lively, and a must!! Meal was best I ever had. Bartender was so attentive and puts on a show!!! Truly amazing!!!! Oh…. The view !!!!
Atmosphere: 5
Food: 5
Service: 5
Excellent experience, thanks to Gretel for her excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Gretel recommended this place and it was amazing!
Atmosphere: 5
Food: 5
Service: 5
I recently had an unfortunate experience that left me feeling both uncomfortable and disheartened. My visit started off poorly and only went downhill from there.
The bar was quite crowded, so I initially found a table and sat down. After i ordered, someone else took my spot and i had to move to another part of the bar. I didn't think much of it However, when it came time to settle my bill, I noticed I was being charged for a drink(s) I didn't order.
I approached the bartender to clarify the mistake, but instead of rectifying the situation, I was met with indifference. The bartender insisted on charging me for the drink, presumably because the person who took my table had ordered it. It was clear that the mix-up was due to the crowded environment, but the staff showed no willingness to address the issue fairly.
What made the situation worse was the management's response. When I asked to speak with a manager, they were incredibly rude. They didn't make eye contact, speak to me directly, or offer any form of comfort or apology for the mistake. Their dismissive attitude left me feeling uneasy and unwelcome for the remainder of my time there.
Given this experience, I do not plan to return to Limestone rooftop and certainly won't be recommending it to friends, family, or my clients. It's disappointing when an establishment's poor customer service overshadows what could have been an enjoyable evening.
I hope Limestone rooftop takes this feedback seriously and makes efforts to improve their service and management approach. Customer satisfaction should always be a priority, and unfortunately, that was sorely lacking during my visit.
Service: 1
There is a definite reason why they offer a $10 credit here. Bar Staff needs to be wiped out and start new. Rooftop patio is somewhat small, not worth the hassle.
Service: 1
Restaurantji Recommends
Christian served with the upmost hospitality and respect. Loved his service and hospitality!
Atmosphere: 5
Food: 5
Service: 5
Service was amazing! Great view, cute bathroom. Awesome playlist. Kylie and Christian were on point and made great recommendations!
Atmosphere: 5
Service: 5
The bar staff and valet were amazing! The bar manager was a total jerk. He was running around yelling at everyone and needed to chill out. He ruined a lot of peoples 4th of July.
Atmosphere: 3
Food: 4
Service: 2
Service was amazing! Really enjoyed the bartender named Christian, it was his first day when we went there and he’s had 2 years of bartending experience and he was the absolute best! Super accommodating and made the experience better than any other bar experience I’ve had so far in Austin. Food was excellent and atmosphere was so nice!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Limestone Sliders
The bar staff and valet were amazing! The bar manager was a total jerk. He was running around yelling at everyone and needed to chill out. He ruined a lot of peoples 4th of July.
Atmosphere: 3
Food: 4
Service: 2
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