Do NOT go here. There are no words for how awful the customer service is. Rude, hateful, rolling eyes, tapping nails when trying to order. Please don’t give them your business ??
Katya Zakharova
The service was really bad. There were mistakes in our order. Our tea was cold. After brining our food, our waiter disappeared for about 30 min. Apparently he went home and nobody else checked on us until we had to wave another waiter down. C’mon guys, this is Four Seasons. It shouldn’t be this way.
Thuy Truong
Four seasons hotel has a great vibe and atmosphere still; even after all these years and changes. I've been here when the restaurant used to be Trio and the upstairs bar was wide open with the piano. Also many work luncheons for RECA.Today we stopped in during the day and ordered:Cold brewDips and chipsBrownie skilletDirty martini and this is where it gets shady.Charged for grey goose $15Charged for martini $7Charged for blu cheese olives $2I brought it up to our very friendly and kind server, Cristina that I was surprised by all the extra upcharges as well as getting grey goose when it's a dirty martini.Her answer was that she assumed I wanted the best. Just because I want the best doesn't mean I like feeling taken advantage of. I was a server when I was putting myself through college. Never assume and ask; regardless I still gave her a 20% tip.For a moment I thought it would have been nice to revisit Four seasons for date night since we're locals. However, that will not be the case; I recommend the Driskell bar for drinks and stellar service.
Nick Carter
We went here on a weekend night. The website said they had live music but as of about 10PM they did not. No problem, I can ask an employee. We sat in the lounge area for about 20 minutes and not a single employee spoke to us, so we left. Nice way to spend 10 bucks on parking.
Riquet Aouad
Live oak beer is delicious. But this has nothing to do with the beer. This is a restaurant at the four seasons hotel.
Dalton was incredibly. Service was top tier, extremely pleasant.
Atmosphere: 5
Food: 5
Service: 5
Nice cocktails.
Atmosphere: 4
Food: 4
Service: 3
excellent view, cool cocktails, hi-end tex mex snacks.
Atmosphere: 5
Food: 5
Service: 5
Do NOT go here. There are no words for how awful the customer service is. Rude, hateful, rolling eyes, tapping nails when trying to order. Please don’t give them your business ??
The service was really bad. There were mistakes in our order. Our tea was cold. After brining our food, our waiter disappeared for about 30 min. Apparently he went home and nobody else checked on us until we had to wave another waiter down. C’mon guys, this is Four Seasons. It shouldn’t be this way.
Four seasons hotel has a great vibe and atmosphere still; even after all these years and changes. I've been here when the restaurant used to be Trio and the upstairs bar was wide open with the piano. Also many work luncheons for RECA.Today we stopped in during the day and ordered:Cold brewDips and chipsBrownie skilletDirty martini and this is where it gets shady.Charged for grey goose $15Charged for martini $7Charged for blu cheese olives $2I brought it up to our very friendly and kind server, Cristina that I was surprised by all the extra upcharges as well as getting grey goose when it's a dirty martini.Her answer was that she assumed I wanted the best. Just because I want the best doesn't mean I like feeling taken advantage of. I was a server when I was putting myself through college. Never assume and ask; regardless I still gave her a 20% tip.For a moment I thought it would have been nice to revisit Four seasons for date night since we're locals. However, that will not be the case; I recommend the Driskell bar for drinks and stellar service.
We went here on a weekend night. The website said they had live music but as of about 10PM they did not. No problem, I can ask an employee. We sat in the lounge area for about 20 minutes and not a single employee spoke to us, so we left. Nice way to spend 10 bucks on parking.
Live oak beer is delicious. But this has nothing to do with the beer. This is a restaurant at the four seasons hotel.
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