Saw a couple of videos on tik tok about how bad the customer service was at this place. I was not disappointed.....the baristas are in fact rude. Im not big with the different types of fancy coffee names. So I asked for help and all I get is this blank annoyed stare.
Service: 1
Jo an
Good match! Lovely aesthetics!
Atmosphere: 5
Food: 5
Service: 5
Particles
Rude and bad customer service, if the owner deletes this comments you know why
Atmosphere: 1
Food: 1
Service: 1
S.B. Ra
came in today and the girl at the register had a bad attitude. I asked what drip they were brewing and she looked at me like i just landed from planet mars and said “WHAT? what do you mean?” she ignored me then rang me up. I then asked her, I just want to know what you are brewing, she looked annoyed and told me what the name of the bean was. i also wanted to know if it was dark or medium etc and she couldn’t answer and looked annoyed. these were two simple questions. that’s it.
how do you work at a coffee shop and can’t answer a simple question about the coffee you are brewing. mind you, your job was easy since the espresso machine was down today. do better.
Atmosphere: 1
Food: 1
Service: 1
Samantha
This place is amazing! First, the employees are so nice and did a great job at explaining the menu. I was visiting from Houston and I got lots of recommendations to try this place and I can say I definitely recommend as well. Their coffee is amazing and you have to try to their everything kolache, SO GOOD. I’m sad I don’t have anything like this back at home. I’ll definitely be coming back here next time I visit Austin.
Atmosphere: 5
Food: 5
Service: 5
Janae Garcia
Loved the mango matcha and the refresher. The atmosphere is very relaxing and laidback would recommend.
Atmosphere: 5
Service: 5
Keith Hoffman
Beware gift cards for Mañana do not work at this location after the shop got bought out by the hotel. Odd for them to share branding with the other Mañana, but not support purchased gift cards.
Pooja Jayaram
The mango sticky rice matcha is next level of flavor cup
Atmosphere: 3
Food: 4
Service: 3
Stanley Moy
Fun cafe for great drinks. One of my nurses recommended this to me and I’m happy I took the trip out here. Definitely Mix the drink a little before drinking but it’s delicious. Perfect for after a morning run. Matcha mango sticky rice was delicious.
Cute little coffee shop with delicious pastries that were half off from 5-7pm if I remember correctly. I had the chocolate pecan cookie and it was so good.
Atmosphere: 5
Food: 5
Service: 5
Tulasiram Sonthineni
Good vibes
Atmosphere: 5
Food: 5
Service: 5
Iryna Nemova ICF Certified Coach USA
This is truly the best coffee shop in this part of Austin⭐️⭐️ ⭐️⭐️⭐️ The atmosphere here is absolutely lovely — warm, calm and beautifully curated in that effortless Austin way. I stopped by at the end of a long day, and their cappuccino was exactly what I needed. Rich flavor, perfect temperature, silky foam… it honestly brought me back to life.
And the cups? The most Instagrammable cups in all of Texas. The color is stunning — you just want to take a picture before you even take a sip. I love it. 💛
Highly recommend this place if you want great coffee, great vibes, and a little moment of beauty in your day.
Iryna Nemova ICF Certified Business & Life Coach (Houston) IG: @nemova_coach_usa
Atmosphere: 5
Food: 5
Service: 5
Sylvie Daines
Very calm cute atmosphere! We got the ginger pear matcha and mañana fog and they were DELICIOUS! Recommend
Atmosphere: 5
Food: 5
Service: 5
Marie Garrison
Horrible service this Friday. Upon reading some of the other reviews, I can see these rude baristas are a frequent problem here. I walked in, was the only person in line and the barista did not even acknowledge me for a very long time. Didn't say I'll be right with you for at least 5 mins when I was the only one there. Finished making her one drink, then began an extensive cleaning of the area, which the other staff was also doing even though it wasn't dirty since it was 830 am, instead of taking my order. FinalIy barely acknowledged me after I was there for like 10 min without being helped and being the only one on line with only 2-3 other people already having been served on the whole place. Unlike most places on SoCo they don't allow dogs so meanwhile have my dog waiting outside with no good place to be leashed up. Simply out to lunch and no sense of urgency barista. So disappointed as I was looking forward to their London fog but don't want to wait indefinitely as the only person in line while they dink and putz around indefinitely. I live a few blocks away and like their coffee but will not be going here regularly due to this ridiculous service when Jo's and Lala Land are amazing 100% of the time. Right after this I went to Kendra Scott's coffee shop where I was the only person as well as it was still early, greeted warmly, welcomed to bring my dog inside, and immediately served a delicious drink. This leads me to believe manana is the worst coffee shop on South Congress, which is too bad as I really have liked some of their coffees but it's not worth the bad attitude.
Saw a couple of videos on tik tok about how bad the customer service was at this place. I was not disappointed.....the baristas are in fact rude. Im not big with the different types of fancy coffee names. So I asked for help and all I get is this blank annoyed stare.
Service: 1
Good match! Lovely aesthetics!
Atmosphere: 5
Food: 5
Service: 5
Rude and bad customer service, if the owner deletes this comments you know why
Atmosphere: 1
Food: 1
Service: 1
came in today and the girl at the register had a bad attitude. I asked what drip they were brewing and she looked at me like i just landed from planet mars and said “WHAT? what do you mean?” she ignored me then rang me up. I then asked her, I just want to know what you are brewing, she looked annoyed and told me what the name of the bean was. i also wanted to know if it was dark or medium etc and she couldn’t answer and looked annoyed. these were two simple questions. that’s it.
how do you work at a coffee shop and can’t answer a simple question about the coffee you are brewing. mind you, your job was easy since the espresso machine was down today. do better.
Atmosphere: 1
Food: 1
Service: 1
This place is amazing! First, the employees are so nice and did a great job at explaining the menu. I was visiting from Houston and I got lots of recommendations to try this place and I can say I definitely recommend as well. Their coffee is amazing and you have to try to their everything kolache, SO GOOD. I’m sad I don’t have anything like this back at home. I’ll definitely be coming back here next time I visit Austin.
Atmosphere: 5
Food: 5
Service: 5
Loved the mango matcha and the refresher. The atmosphere is very relaxing and laidback would recommend.
Atmosphere: 5
Service: 5
Beware gift cards for Mañana do not work at this location after the shop got bought out by the hotel. Odd for them to share branding with the other Mañana, but not support purchased gift cards.
The mango sticky rice matcha is next level of flavor cup
Atmosphere: 3
Food: 4
Service: 3
Fun cafe for great drinks. One of my nurses recommended this to me and I’m happy I took the trip out here. Definitely
Mix the drink a little before drinking but it’s delicious. Perfect for after a morning run. Matcha mango sticky rice was delicious.
Atmosphere: 5
Food: 5
Service: 5
The drinks are okay. Employees not welcoming.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Cute little coffee shop with delicious pastries that were half off from 5-7pm if I remember correctly. I had the chocolate pecan cookie and it was so good.
Atmosphere: 5
Food: 5
Service: 5
Good vibes
Atmosphere: 5
Food: 5
Service: 5
This is truly the best coffee shop in this part of Austin⭐️⭐️ ⭐️⭐️⭐️
The atmosphere here is absolutely lovely — warm, calm and beautifully curated in that effortless Austin way. I stopped by at the end of a long day, and their cappuccino was exactly what I needed. Rich flavor, perfect temperature, silky foam… it honestly brought me back to life.
And the cups?
The most Instagrammable cups in all of Texas.
The color is stunning — you just want to take a picture before you even take a sip.
I love it. 💛
Highly recommend this place if you want great coffee, great vibes, and a little moment of beauty in your day.
Iryna Nemova
ICF Certified Business & Life Coach (Houston)
IG: @nemova_coach_usa
Atmosphere: 5
Food: 5
Service: 5
Very calm cute atmosphere! We got the ginger pear matcha and mañana fog and they were DELICIOUS! Recommend
Atmosphere: 5
Food: 5
Service: 5
Horrible service this Friday. Upon reading some of the other reviews, I can see these rude baristas are a frequent problem here. I walked in, was the only person in line and the barista did not even acknowledge me for a very long time. Didn't say I'll be right with you for at least 5 mins when I was the only one there. Finished making her one drink, then began an extensive cleaning of the area, which the other staff was also doing even though it wasn't dirty since it was 830 am, instead of taking my order. FinalIy barely acknowledged me after I was there for like 10 min without being helped and being the only one on line with only 2-3 other people already having been served on the whole place. Unlike most places on SoCo they don't allow dogs so meanwhile have my dog waiting outside with no good place to be leashed up. Simply out to lunch and no sense of urgency barista.
So disappointed as I was looking forward to their London fog but don't want to wait indefinitely as the only person in line while they dink and putz around indefinitely. I live a few blocks away and like their coffee but will not be going here regularly due to this ridiculous service when Jo's and Lala Land are amazing 100% of the time. Right after this I went to Kendra Scott's coffee shop where I was the only person as well as it was still early, greeted warmly, welcomed to bring my dog inside, and immediately served a delicious drink. This leads me to believe manana is the worst coffee shop on South Congress, which is too bad as I really have liked some of their coffees but it's not worth the bad attitude.
Atmosphere: 3
Food: 3
Service: 1
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