McDonald's

7950 Burnet Rd, Austin
(512) 454-9394

Recent Reviews

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Lexi G

By far the worst McDonalds I’ve ever been to. I placed a “ curbside” order 20 mins in advance. Keep in mind there’s nobody in the drive thru. Seems slow in the morning time. I get there and I check in , nobody comes out , 10 minutes go by I go to the drive through cause I have places to be, they tell me to come inside the store , at this point it’s been 15 minutes , I come inside , seems like nobody is inside. I stand there for another 7 mins. Then finally someone comes with my order. I’ve given this place multiple chances but they always somehow find a way to mess it up. Please do better

Atmosphere: 1

Food: 1

Service: 1

Josh Zuniga

Super inconsistent, every now and then you will be served very well and get everything the right way but don't get used to it, almost everytime a order online I seem to have to tell them my order again at the window as if they can't see what I ordered. This leads to them not giving me what I ordered more often then not. Not a great experience overall.

Atmosphere: 3

Food: 3

Service: 2

Delmar Pow

the soda machine the soda is always flat they don't use the carbonated stuff just water so it just tastes like flavored water the ladies that work there there like 60 and having private little birthday parties for each other and never doing anything you have to call them from the kitchen to get any service I'm sitting in here right now no one speaks English come on where's trump at

Atmosphere: 2

Food: 1

Service: 1

chfisiana jackson

Don't come here if you expect to actually enjoy a cheap meal free of attitude in never met McDonald's workers so miserable as these they all seen to hate their job and hate kids how are you gonna tell a child you dont have a toys when you just pulled it out just to be lazy

Atmosphere: 1

Food: 3

Service: 1

jessica niino

Worst experience ever. Girl was laughing while we were ordering and asked us multiple times to repeat ourselves cause she kept laughing. When we got to the second window they took our receipt and told us to pull aside and wait for our order and then only brought us half the order. I had to go inside and ask for the rest of the order and was asked for my receipt which I didn’t have cause they took it. Had to wait 10 min for 10 nuggets and a wrap when there was no one else there. They then roped- yes ROPED- the main door shut and made me exit on the opposite side of where my car was parked.

Edit: got home and realized they made our burgers wrong too

Service: 1

reid rupp

Quick & easy getting breakfast + coffee

Atmosphere: 5

Food: 5

Service: 5

David Yeadon

Workers are good

Atmosphere: 5

Food: 5

Service: 5

Joseph

It seems they don't care about their work. Too much talking about their personal life.

Atmosphere: 1

Food: 1

Service: 1

Fable Avalon

Waited nearly 20 minutes inside just for a few cookies and a single apple pie. Nobody was at the front. Wildly unclean inside every table had a mess on it except one of the middle ones. I’ve been to some bad McDonald’s before but this was another level. The line wasn’t even bad - nobody in front of me indoors and only 3 orders ahead of me from the drive thru. Except it took 20 minutes to go through all 3 somehow. Absolutely insane for a “fast food” place.
Additionally, the kiosk I had to order from was out of receipt paper (seems a common issue among reviewers) and there was a dude just rubbing his junk in here the whole time.
I’ve been in a handful of times since I work next door and after every slow, incomplete order and messy experience here I just had to finally review.
Don’t go here. It’s nasty and slow.

Jonathon Crisostomo

Language barrier prevent me from getting proper order

Service: 2

Gavyn Jaspering

I’ve been going to this McDonald’s for months and I’ve just been pushing it aside. This McDonald’s sucks ass. I ask for extra salt no onion no pickles. Yeah they get the no onion no pickle part right but I never give me my extra salt. I got enough points to get a 1/4 and I always add extra salt and pay for another paddy. I never get my extra salt and typically I never get my extra paddy or it’s raw.

Atmosphere: 1

Food: 1

Service: 1

Daniel Munoz

I've never had a big mac where there is nothing in between the top bun but have everything else in between the bottom ones.

Food: 2

Service: 5

Aria

Waited in drive thru for 20 minutes after work just wanting dinner, only to not even get a “hey I’ll be with yall in a minute” while another customer gets served so I know they’re open. It’s really frustrating to not be helped after waiting that long.

Atmosphere: 2

Food: 4

Service: 2

Nathan !

Unfortunately it is still a hit or miss with this location about mc d but all the other ones I have had no issues. I think the cashier might not have made time enough to tell the back I asked for extra crispy nuggest. I had gotten them just fine a couple weeks before. So it's hard to trust this location as I had other issue on an order. I think she took the next customer instead of telling the cook in the back so I just got regular nuggets. At all the other ones they have done it better so I usually do not go here!!

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 2

Food: 3

Service: 2

cynthia vasquez

Came here earlier today and noticed my food had hair in it so I went back to get it exchanged, no big deal since I’m not a Karen , but to my surprise the girl who was remaking it had blonde hair (the same shade as the hair in my food) wasn’t even wearing a hat and her hair wasn’t even tied correctly. I used to work at McDonald’s and our management would always make us wear it due to sanitary issues. I just thought it was gross but please do better as y’all are handling food😕

Atmosphere: 1

Food: 2

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