Every time I go to McDonald’s on Parmer I end up crying violently in the parking lot, deeply disheartened by the lack of the exquisite, my beloved, McFlurry. Every time, the empty, soulless suits of McDonalds Corporate see fit to leave the world aching with the pain felt in absence of their greatest creation, all because those penny pinchers don’t have a care in the world to fix their ice cream machine. Never do I cry regarding any matter, the exception being when I come to McDonalds, any McDonalds, hoping against hope, deluding myself like Charles Lecrelc at Ferrari, thinking this time will be different, that they’ll finally fix their ice cream machine, that I may be reunited with my beloved McFlurry at last. But alas, every time, such as with Leclercs DQs all to Ferraris fault, I am left alone in the parking lot, missing the presence of my Chocolate McFlurry, for what else could I possible think to share with my slightly less beloved dog Laney, besides that?
Update: Laney is at the vet Update: Laney has passed due to chocolate poisoning? Never heard of that! The McDonalds workers must have poisoned my McFlurry out of spite when I had finally driven to my 53rd location and managed to find a working ice cream machine! Update: Charles Leclerc got DQd, Lance Stroll took pole. Update: My friend is suspicious about my dog, I think he’s into me.
Summary: LowK I only go back for the Chocolate McFlurry. The vibe is really chill too, except when the workers are poisoning your McFlurries. Always get dine in.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Oreo Mcflurry
Goch HM
Some very RUDE people are working here
Service: 1
isaac anzaldua
I called to ask a question to see if they had the grinch meal. And for 30 minutes straight I called 20 times and got no answer. I wanted to make sure before I drove over there. It seems like everyone in this location is insubordinate and doesnt work. If a phone is ringing non stop for 30 mins you might wanna answer it before you get a horrible review and loose a customer. Im going to the taco bell across the street. They atleast answer their phones and want to work.
Idalmis Fimbres
This is the worst McDonald's I've ever been to, the drive thru people are rude, they don't let you order or see the menu. They should review the attitudes of the staff.
Atmosphere: 1
Food: 1
Service: 1
Peggy Westfall
Pretty good the drive thru girl was funny
Nicolas Lott
Everybody who works the drive thru has an attitude. What’s the attitude for? You chose to flip patties! Not me
Jme Jacobs
Every time I order a meal that comes with fries, by the time I drive 1.8 miles to my house they're cold. One time I turned around and complained. Went home with fresh fries. Today after working 12hrs I pick up 2 meals and not only were the fries cold the sandwich and nuggets were cold. I'm more annoyed because McDonalds use to be known for fresh hot fries. Guess those days are long gone. Unless this is fixed I'll take my business elsewhere
Atmosphere: 2
Food: 1
Service: 2
Jonathan Brown
Drive thru worker acted like she couldn’t have been more annoyed to take my order
Service: 2
J H
on nov 18th I mobile ordered a simple mcchicken from the McDonald’s mobile app and it gives me code GW14. I drive to the McDonald’s and get to the order box in the drive thru . They ask if I’m using the app and I say yes and give the code GW14. They say they don’t have it multiple times and tells me to drive to the window (the app shows “you’re located at 10525 W parmer lane “ give code GW14. I also got a receipt notification on my iPhone stating thank you for your order . The person wearing a white manager dress shirt and black pants at 1:12pm cst. Gets an attitude and says you’re trying to pick up someone’s order…I say I’m not DoorDash and I’m picking up MY order , I show her the APP that has the confirmation in it multiple times along with the receipt on the app that has their address the code and timestamp . She gets flustered and grabs another manager in a gray shirt without the McDonald’s logo and she says that I need to press confirm with an attitude. I reply I don’t need to because the app auto detected that I was at the correct location and says to give them code GW14. I show the same stuff again and tell her I’d like to pick up my order .I again show the receipt for what I ordered , she proceeded to tell me I’m trying to pick up someone’s order , that they don’t have my order , and I’m at the wrong location (which lie are yall using because this is ridiculous). EVERYTHING shows the address 10525 W parmer lane address along with code GW14. They REFUSED to give me my food and wasted my time even after politely showing them my receipts with their address , the code , the McDonald’s app , and the email receipt from McDonald’s ! I have never been treated like a criminal over a mobile order that I placed until today . They are RUDE, RACIST, and pure EVIL at this location . I don’t appreciate them wasting my time and energy . The two managers should not be customer facing if they’re going to be rude , discriminatory, or deny people food that they paid for . Yes I’m pissed because this was a major inconvenience and the fact that they didn’t even try to help rectify it made it worse . I left without the food I ordered, my time WASTED and the money spent . It’s not about the money spent it’s the principal. I truly hope someone above them contacts me because this is ridiculous to have to go through and embarrassing .
This is a normal McDonald’s, but five stars because it is the first one in the area to get the McRib back this year
Atmosphere: 3
Food: 5
Service: 4
Cesar Morales
Amazing and delicious food
Atmosphere: 5
Food: 5
Service: 5
John Cavaness
Great service
Atmosphere: 5
Food: 5
Service: 5
Ruth Miranda
We had a terrible experience at this McDonald’s today. We were with two kids and ordered Happy Meals. We just asked if we could swap one of the toys for another one that was available — a simple and polite request.
The manager reacted very aggressively, saying she couldn’t do it, even though another employee was ready to help. She shouted three times that she wouldn’t make the exchange, offering no explanation at all.
Because of her rude attitude, we canceled our entire order and left with the kids. To make it worse, she even processed the refund wrong, and we had to come back to fix it.
The whole experience was awful and disrespectful. We used to come here often, but after this, we’ll never return.
Horrible service, no empathy, no professionalism.
Atmosphere: 1
Food: 1
Service: 1
Damien Allumbaugh
got 2 mcchickens and 10 nuggets and they were all cold and stale only good thing was the sprite, threw it all away
Very clean.
Atmosphere: 5
Food: 5
Service: 4
Every time I go to McDonald’s on Parmer I end up crying violently in the parking lot, deeply disheartened by the lack of the exquisite, my beloved, McFlurry. Every time, the empty, soulless suits of McDonalds Corporate see fit to leave the world aching with the pain felt in absence of their greatest creation, all because those penny pinchers don’t have a care in the world to fix their ice cream machine. Never do I cry regarding any matter, the exception being when I come to McDonalds, any McDonalds, hoping against hope, deluding myself like Charles Lecrelc at Ferrari, thinking this time will be different, that they’ll finally fix their ice cream machine, that I may be reunited with my beloved McFlurry at last. But alas, every time, such as with Leclercs DQs all to Ferraris fault, I am left alone in the parking lot, missing the presence of my Chocolate McFlurry, for what else could I possible think to share with my slightly less beloved dog Laney, besides that?
Update: Laney is at the vet
Update: Laney has passed due to chocolate poisoning? Never heard of that! The McDonalds workers must have poisoned my McFlurry out of spite when I had finally driven to my 53rd location and managed to find a working ice cream machine!
Update: Charles Leclerc got DQd, Lance Stroll took pole.
Update: My friend is suspicious about my dog, I think he’s into me.
Summary: LowK I only go back for the Chocolate McFlurry. The vibe is really chill too, except when the workers are poisoning your McFlurries. Always get dine in.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Oreo Mcflurry
Some very RUDE people are working here
Service: 1
I called to ask a question to see if they had the grinch meal. And for 30 minutes straight I called 20 times and got no answer. I wanted to make sure before I drove over there. It seems like everyone in this location is insubordinate and doesnt work. If a phone is ringing non stop for 30 mins you might wanna answer it before you get a horrible review and loose a customer. Im going to the taco bell across the street. They atleast answer their phones and want to work.
This is the worst McDonald's I've ever been to, the drive thru people are rude, they don't let you order or see the menu. They should review the attitudes of the staff.
Atmosphere: 1
Food: 1
Service: 1
Pretty good the drive thru girl was funny
Everybody who works the drive thru has an attitude. What’s the attitude for? You chose to flip patties! Not me
Every time I order a meal that comes with fries, by the time I drive 1.8 miles to my house they're cold. One time I turned around and complained. Went home with fresh fries. Today after working 12hrs I pick up 2 meals and not only were the fries cold the sandwich and nuggets were cold. I'm more annoyed because McDonalds use to be known for fresh hot fries. Guess those days are long gone. Unless this is fixed I'll take my business elsewhere
Atmosphere: 2
Food: 1
Service: 2
Drive thru worker acted like she couldn’t have been more annoyed to take my order
Service: 2
on nov 18th I mobile ordered a simple mcchicken from the McDonald’s mobile app and it gives me code GW14. I drive to the McDonald’s and get to the order box in the drive thru . They ask if I’m using the app and I say yes and give the code GW14. They say they don’t have it multiple times and tells me to drive to the window (the app shows “you’re located at 10525 W parmer lane “ give code GW14. I also got a receipt notification on my iPhone stating thank you for your order . The person wearing a white manager dress shirt and black pants at 1:12pm cst. Gets an attitude and says you’re trying to pick up someone’s order…I say I’m not DoorDash and I’m picking up MY order , I show her the APP that has the confirmation in it multiple times along with the receipt on the app that has their address the code and timestamp . She gets flustered and grabs another manager in a gray shirt without the McDonald’s logo and she says that I need to press confirm with an attitude. I reply I don’t need to because the app auto detected that I was at the correct location and says to give them code GW14. I show the same stuff again and tell her I’d like to pick up my order .I again show the receipt for what I ordered , she proceeded to tell me I’m trying to pick up someone’s order , that they don’t have my order , and I’m at the wrong location (which lie are yall using because this is ridiculous). EVERYTHING shows the address 10525 W parmer lane address along with code GW14. They REFUSED to give me my food and wasted my time even after politely showing them my receipts with their address , the code , the McDonald’s app , and the email receipt from McDonald’s ! I have never been treated like a criminal over a mobile order that I placed until today . They are RUDE, RACIST, and pure EVIL at this location . I don’t appreciate them wasting my time and energy . The two managers should not be customer facing if they’re going to be rude , discriminatory, or deny people food that they paid for . Yes I’m pissed because this was a major inconvenience and the fact that they didn’t even try to help rectify it made it worse . I left without the food I ordered, my time WASTED and the money spent . It’s not about the money spent it’s the principal. I truly hope someone above them contacts me because this is ridiculous to have to go through and embarrassing .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is a normal McDonald’s, but five stars because it is the first one in the area to get the McRib back this year
Atmosphere: 3
Food: 5
Service: 4
Amazing and delicious food
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
We had a terrible experience at this McDonald’s today. We were with two kids and ordered Happy Meals. We just asked if we could swap one of the toys for another one that was available — a simple and polite request.
The manager reacted very aggressively, saying she couldn’t do it, even though another employee was ready to help. She shouted three times that she wouldn’t make the exchange, offering no explanation at all.
Because of her rude attitude, we canceled our entire order and left with the kids. To make it worse, she even processed the refund wrong, and we had to come back to fix it.
The whole experience was awful and disrespectful. We used to come here often, but after this, we’ll never return.
Horrible service, no empathy, no professionalism.
Atmosphere: 1
Food: 1
Service: 1
got 2 mcchickens and 10 nuggets and they were all cold and stale only good thing was the sprite, threw it all away
Food: 1
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