McDonald's
12801 N FM 620, Austin
(512) 219-1194
Recent Reviews
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01/23/26 Service was extremely poor. Young Hispanic male on the register needs to learn some how to talk to a customer. Asked for the manager and she was just as useful and respectful as he was. Didnt try to understand the situation at hand and was just worried about trying to close the lobby early. Had a mobile pickup that was suppose to be ready at 10:50pm.. Maybe if the crew wasn't worried about closing the store early my order would be on time.. Young Hispanic male started speaking in Spanish in front of me obviously talking about me which I find extremely disrespectful. Asked for the manager again and she never came back.
Atmosphere: 1
Food: 1
Service: 1
Nivel ans clean
Atmosphere: 5
Food: 5
Service: 5
Pretty questionable location and probably wouldn’t come back here. Unfortunately, staff doesn’t take their time to ensure orders are correct and fresh.
Food: 3
Service: 3
They're hopeless, they threw the food into the bag in such a way that it turned into a mess.
Happy Kiddo...She loved the Grinch Meal and her Socks 😍
Atmosphere: 5
Food: 5
Service: 5
Drive thru was fast, food was hot, overall good experience
Atmosphere: 3
Food: 5
Service: 5
Waited 10min in a line that only contained me for burgers. Honestly wait a little longer than expected but the food was hot! So no complaints here!
Atmosphere: 5
Food: 5
Service: 5
Always have caramel frappes in stock.
Atmosphere: 5
Food: 5
Service: 5
Store has no ice cream even though it’s on the menu. Not sure how McDonald’s allows locations with broken machines. Don’t come here.
Atmosphere: 3
Food: 1
Service: 1
Their coffee machine has MOLD do not go here to eat/drink.
Food: 1
Restaurantji Recommends
Very nice McDonald's I enjoy this place a lot. I come here a lot because they know how to treat people with a smile and they're glad you're there. And the food is always cooked right? Perfect every time who doesn't love mcdonald's
Atmosphere: 5
Food: 5
Service: 5
Been to this location tons of times and it's always filthy with terrible food. We were surprised that this time it was clean, service was excellent and quick. Buns could have been a little fresher though. Sad our previous order from a different location was a nightmare but we will give this location another shot next time and hope for the same experience.
Atmosphere: 5
Food: 4
Service: 5
So it looks like they smashed my burger as if they're upset to be working. You know if you don't want to work, quit.
Atmosphere: 2
Food: 1
Service: 3
It’s a great place to take the kids
Atmosphere: 5
Food: 2
Service: 5
Ice cream machine wasn’t working. Here’s a picture for proof.
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