McDonald's
12801 N FM 620, Austin
(512) 219-1194
Recent Reviews
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Ice cream machine wasn’t working. Here’s a picture for proof.
Order was wrong, bun was kinda chewy. Took a while to get noticed in the front after coming from drive thru with my messed up cheeseburger. Gave 2 stars only because my fries were hot even though my large fries were more like a small fries.
Atmosphere: 3
Food: 2
Service: 1
Ordered the snack wrap in drive thru food tortilla was half way cold fries were old n dry very bad experience 😔
Atmosphere: 1
Food: 1
Service: 1
On july 23,2025 I lost my phone. My tracked my phone to the same location. I tried coming to the morning and the manager was absolutely rude. I told her and her employee multiple times that my phone was there even showned my phone that it was but she was really said there wasn't t nothing there and was very adamant about it not being there. I ended up coming back later and they found my phone but didnt believe it was mine and discriminated me cuz of my race. That manager was very racist and very rude. I dont understand why she was like that
Drive/thru was great. Fast and order was correct. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Web said had a play place ..it did not, only 5 homeless men hanging around inside
Atmosphere: 1
Food: 2
Service: 3
Me and my co workers have the same issue. The morning shifts seems to never be able to get orders correct! Imagine doordashing food to work and it is constantly not what you wanted. Not to be rude but seems like most of them do not speak any English so how do you expect them to make the correct order if they cant read in english?
Naya is very rude and unprofessional. We decided to stop getting breakfast here. We will be taking our business to chick-fil-A and donut tacos across the street.
Atmosphere: 1
Food: 1
Service: 1
I would rather go to the McDonald's that has police officers in the lobby then go to this gross one.
Atmosphere: 1
Food: 1
Service: 1
Smells like sewage or waste water. Customer service can be slow during lunch hours but excellent during breakfast.
Fries were old.
Restaurantji Recommends
The worst what a burger I have ever been to and I have loved what a burger for a very long time
gave me a fish sandwich - how do you screw up and confuse a double quarter with fish?
Nice and clean. New restaurant, new services. Hopefully it is maintained
Had really good breakfast service that was fast and friendly. The workers even came out to take my order instead of the stupid kiosks that I loath.
Just ordered a big mac and there were no meat patties on it. I've been going to McDonald's my whole life and have never had something like that happen.
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