Typically, it is your average McD, but today's visit was a little disappointing. Specifically, the sweet tea (usually consistent) was bitter.
Atmosphere: 3
Food: 3
Service: 4
lynn mk
Thank you to all the sweet young ladies working there u made my mournings being sooooo sweet and having good manners I am sorry to leave Austin because you young ladies were so sweet take care rhanks lynn
Atmosphere: 5
Food: 5
Service: 5
Robert Guerra
Evertime I arrive here I stand at Counter nobody ever Ask If you need help. Manager walked by nothing. And please have employees that speak. English and Spanish Rude Staff
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Hunt
Im really starting to frustrated coming here. You walk in everyone disappears from the front. The manager was up front taken orders then walked off hasn’t came back. I’m here for a DoorDash order that’s complete yet I’m having to wait it’s been 10 mins. They want you to confirm the order but have you waiting for over 10mins. The manager then proceeded to yell at me for calling them out. This is ridiculous we shouldn’t have to wait till over 10mins for customer services.
Atmosphere: 1
Food: 1
Service: 1
David Harrison
They take the fast out of fast food
Anngela Velez
This McDonald's has the worst habit of forgetting my items. Its so close to my house but I always have to pull up and check it before I go.
Atmosphere: 1
Food: 2
Service: 1
Leonardo Costilla
Short version: taste your sprite before driving off and you won’t get napkins if you don’t request them.
Detailed engagement: I ordered two medium Sprites with my meal at 9:30 PM. When I got home, I noticed the drinks tasted like plain carbonated water with no Sprite flavor. I drove back to the restaurant, a 10-minute trip, and asked the manager to fix my order. She informed me they were out of Sprite and needed to switch out the syrup. I asked if she could provide large Sprites instead to make up for the inconvenience. However, she reused my medium cups and ignored my request for large drinks. When I asked why, she responded, “Why do I have to?” I pointed out that they had been serving carbonated water instead of Sprite for at least 30 minutes, as it was now 10:00 PM. I gave her another chance to resolve the issue and asked for a complimentary apple pie. She again replied, “Why do I have to?”Note to franchise owner: The staff needs training on monitoring and replenishing soda flavors to prevent serving plain carbonated water. The manager could benefit from customer service training to handle complaints more effectively and ensure customer satisfaction.
Atmosphere: 3
Food: 3
Service: 1
B Smith
Ridiculously slow. A true insult to the McDonald's name.
Maria Roth
Every Sunday I buy the big breakfast with pancakes for one of my patients, he loved
Food: 5
Harrison Crawford
I just asked that next time they don't use the entire container of mayonnaise on my burger 😂.
I want to give a big shoutout to Matthew at McDonald’s! He always greets customers with a big smile, is friendly and respectful, and makes the ordering experience so much better. It’s always a pleasure seeing him at the window. Great job, Matthew!
Nadine Ann Viruet
Asked for Relleno de papa and hot a stuffed Hot 🥔 the size of my head. 😞. Nothing tasted Authentic. Not prepared to take App payments. Lots of flys and no Attention to detail in the surrounding. Did not feel comfortable sitting there to eat.
Atmosphere: 2
Food: 2
Service: 2
Tony Meister
This McDonald's at this time which was actually busy, met my expectation of perfection
Typically, it is your average McD, but today's visit was a little disappointing. Specifically, the sweet tea (usually consistent) was bitter.
Atmosphere: 3
Food: 3
Service: 4
Thank you to all the sweet young ladies working there u made my mournings being sooooo sweet and having good manners I am sorry to leave Austin because you young ladies were so sweet take care rhanks lynn
Atmosphere: 5
Food: 5
Service: 5
Evertime
I arrive here I stand at
Counter nobody ever Ask If you need help. Manager walked by nothing.
And please have employees that speak. English and Spanish
Rude
Staff
Atmosphere: 1
Food: 1
Service: 1
Im really starting to frustrated coming here. You walk in everyone disappears from the front. The manager was up front taken orders then walked off hasn’t came back.
I’m here for a DoorDash order that’s complete yet I’m having to wait it’s been 10 mins. They want you to confirm the order but have you waiting for over 10mins. The manager then proceeded to yell at me for calling them out. This is ridiculous we shouldn’t have to wait till over 10mins for customer services.
Atmosphere: 1
Food: 1
Service: 1
They take the fast out of fast food
This McDonald's has the worst habit of forgetting my items. Its so close to my house but I always have to pull up and check it before I go.
Atmosphere: 1
Food: 2
Service: 1
Short version: taste your sprite before driving off and you won’t get napkins if you don’t request them.
Detailed engagement:
I ordered two medium Sprites with my meal at 9:30 PM. When I got home, I noticed the drinks tasted like plain carbonated water with no Sprite flavor. I drove back to the restaurant, a 10-minute trip, and asked the manager to fix my order. She informed me they were out of Sprite and needed to switch out the syrup. I asked if she could provide large Sprites instead to make up for the inconvenience. However, she reused my medium cups and ignored my request for large drinks. When I asked why, she responded, “Why do I have to?” I pointed out that they had been serving carbonated water instead of Sprite for at least 30 minutes, as it was now 10:00 PM. I gave her another chance to resolve the issue and asked for a complimentary apple pie. She again replied, “Why do I have to?”Note to franchise owner: The staff needs training on monitoring and replenishing soda flavors to prevent serving plain carbonated water. The manager could benefit from customer service training to handle complaints more effectively and ensure customer satisfaction.
Atmosphere: 3
Food: 3
Service: 1
Ridiculously slow. A true insult to the McDonald's name.
Every Sunday I buy the big breakfast with pancakes for one of my patients, he loved
Food: 5
I just asked that next time they don't use the entire container of mayonnaise on my burger 😂.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Craptastic
Clean and modernized
Atmosphere: 4
Food: 5
Service: 4
I want to give a big shoutout to Matthew at McDonald’s!
He always greets customers with a big smile, is friendly and respectful, and makes the ordering experience so much better. It’s always a pleasure seeing him at the window. Great job, Matthew!
Asked for Relleno de papa and hot a stuffed Hot 🥔 the size of my head. 😞. Nothing tasted Authentic. Not prepared to take App payments. Lots of flys and no Attention to detail in the surrounding. Did not feel comfortable sitting there to eat.
Atmosphere: 2
Food: 2
Service: 2
This McDonald's at this time which was actually busy, met my expectation of perfection
Atmosphere: 5
Food: 5
Service: 5
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